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To this is absolutely insane! Universal Credit Sanction

463 replies

ThisIsInsane · 23/07/2025 12:18

Adult DD has had an absolute nightmare trying to get a job since she was fired just before Christmas,

She wasn’t happy in the role previous to that so applied for another, got it, gave her resignation. Three days into the new role, she was told, she wasn’t a good fit and immediately fired. She did absolutely nothing wrong btw.

This has massively affected her mental health. She’s never been fired before or been unemployed.

She has literally applied for over 1500 jobs since then, only got two interviews which she wasn’t successful at.

She missed a UC appointment in June. Not sure what exactly happened but she has evidence of her job search. At every appointment they tell her she’s applying for a lot of jobs and there’s noting they can do to help.

They have sanctioned her UC so she has only got £7!

According to the letter she has been sanctioned for 30 days for a first offence of missing one appointment after 6 months in which they have not helped her find a job!

She has an appointment later today and I’m planning to go with her to complain as she isn’t in the right head space to. I just think it’s totally disgusting! She lives at home luckily but can’t pay her phone bill even!

Imagine if she was living on her own and had no support!

AIBU to think this is extreme and unjustifiable punishment?

OP posts:
Flumpflimpo · 23/07/2025 13:59

It is horrible that her managing director was such a rude asshole,

But your daughter needs to learn self preservtion and learn not to call the manager rude within the first week

JenniferBooth · 23/07/2025 13:58

Liliwen · 23/07/2025 13:56

Who has said it doesn’t matter that she was sexually assaulted because she’s not well off?

Oh come off it. The "buck your ideas up" attitude towards her on here demonstrates that. Dont be so bloody disingenuous. The assault has been completely glossed over on this thread.

Viviennemary · 23/07/2025 13:58

Cara707 · 23/07/2025 13:41

I'm so sorry for your personal circumstances icantwaitforsummer. However you're being very judgemental of the OP's daughter. Benefits are not 'free handouts', they are paid for by taxes paid by all of her family and friends and she will contribute in her own taxes as soon as she finds work. She is obviously very keen to work and the system is set up to punish people who are struggling and vulnerable.

A wealthy society such as the UK's should support those who through no fault of their own cannot work or cannot find work.

Why on earth should the rest of us contribute taxes to pay for a young person who can't get out of bed and doesn't bother to turn up for appointments. The entitlement is off the scale.

Flumpflimpo · 23/07/2025 13:57

JenniferBooth · 23/07/2025 13:52

MN Make sure you pay your way on a date because equality
Also MN Ignore sexism and misogyny at work

Its not sexism and misogyny. Its rude managers.

The rudest manager at my work is a woman. She is rude to everyone. She sends everyone rude, negative critical emails all the time. She is rude when she speaks to everyone

However she has been there for 8 years, i have been there three months, i am not going to go up to her and say "you are so fucking rude"
as she is not going to change, and i know she would find a way to fire me or manage me out the door, if i said it to her.

I just ignore her rudeness and i know that i wont be in that workplace forever. So two years from now i wont see her again anyway.

ThisIsInsane · 23/07/2025 13:56

ShanghaiDiva · 23/07/2025 13:47

Or perhaps her Dd has missed more than one appointment?

Nope quite clearly says in the letter, the sanction is for an additional 7 days due to it being for the first missed appointment.

OP posts:
Steelworks · 23/07/2025 13:56

Your dc needs to get AI savvy when applying for jobs. If she doesn’t fit the criteria, she won’t get anywhere, even if she’s perfect for the job.

Has she contacted any recruitment agencies? Look for ones that specialise in her speciality. . Contact several, not just one or two.

Have different cvs tailored for different types of jobs.

My dp’s experience of the job centre, from signing on, is that they’re not really up to speed.

Liliwen · 23/07/2025 13:56

JenniferBooth · 23/07/2025 13:54

Did ppl miss that she was sexually assaulted on a train. Does it only matter when its well off women who are sexually assaulted.

Who has said it doesn’t matter that she was sexually assaulted because she’s not well off?

MyUmberSeal · 23/07/2025 13:56

Your daughter sounds like she needs some help, perhaps with her mental health which doesn’t sound great at the moment. But that doesn’t absolve her from adult responsibility. Making sure she attends whatever appointments she needs to, getting out of bed and doing something, whether it’s exercise, voluntary work, a bit of online training, loads of free options online.

Op, I think you need to do what most parents struggle with sometimes, and that’s to see your daughter more objectively and not let your assessment of the situation be clouded by emotional attachment. That starts with her going to the next appointment, apologising and not allowing you to go and kick us a fuss about something that she brought on herself.

TwoFeralKids · 23/07/2025 13:56

Did she check her to do list, her journal? It needs to be checked weekly. It is part of the commitments.

Momstermash94 · 23/07/2025 13:55

Is she registered with a job agency? If she is willing to work in anything even if its not in her preferred field for a while they would be able to get her factory or warehouse work very quickly. I think her CV needs reviewing and amending if she's applied for over 1500 jobs and isn't getting interviews..

JenniferBooth · 23/07/2025 13:54

eqpi4t2hbsnktd · 23/07/2025 13:52

I think you should support your daughter but teach her to stand on her own two feet. Going to her meetings with her belittles her.
Also, how is job / interview / application ready if she is so depressed she is sleeping for 16 hours a day. I wouldn't hire someone in that frame of mind.

Did ppl miss that she was sexually assaulted on a train. Does it only matter when its well off women who are sexually assaulted.

Grammarnut · 23/07/2025 13:53

NaranjaDreams · 23/07/2025 12:32

The first sanction is not usually 30 days - it’s usually 48 hours plus whatever time it is until you go to the missed appointment.

Is this her next appointment? If so, that’ll be why. She needed to rebook for the next day, or as soon as possible.

She’s supposed to treat this like a job, and she’s agreed to do so in her commitments.

Make sure there’s ground for complaints before you do so, you don’t want to make it harder for her.

The benefit system sucks, tbh. But I wonder how come she was sacked after three days. Sadly, there is no protection for such a short stay - it could have been that someone further up the tree wanted a different person to have the job and there is no way of finding out!
The benefit system may suck, of course, but you have to play by the rules. She should say sorry and ask for help. 30 days is a long suspension?

Flumpflimpo · 23/07/2025 13:53

JenniferBooth · 23/07/2025 13:52

MN Make sure you pay your way on a date because equality
Also MN Ignore sexism and misogyny at work

"Ignore sexism and misogyny at work".?

My rude manager is a woman.

eqpi4t2hbsnktd · 23/07/2025 13:52

I think you should support your daughter but teach her to stand on her own two feet. Going to her meetings with her belittles her.
Also, how is job / interview / application ready if she is so depressed she is sleeping for 16 hours a day. I wouldn't hire someone in that frame of mind.

Flumpflimpo · 23/07/2025 13:52

Bridget57 · 23/07/2025 13:49

My ds is in a similar position. His mental health is terrible at the moment (issues that have surfaced due to a seriously abusive childhood before he was finally removed from his birth parents and adopted by us as an older child). He's worked for many years and after losing his job recently, due to ill health, he claimed UC for the first time ever 6 weeks ago. In that time they have cancelled appointments twice at short notice. He doesn't drive and had made arrangements for transport to the job centre and "psyched" himself up to attend, even though he had already provided a fit note from the doctor that has covered him from the start of his claim a few weeks ago and covers him for a few weeks more yet. They cancelled on him twice at short notice and he had to attend at another time, which he did, however they asked to see him again this week and he'd just got back from a very stressful visit to the doctor and messaged them to say he didn't feel well enough to attend the appointment scheduled for the next day. He's now got a telephone appointment for next week and has been told he may be sanctioned due to his non attendance yesterday, even though he messaged them on his journal the day before. It seems to be OK for them to chop and change appointments, as a previous poster said, they hold all the power. Like your daughter, our ds lives with us but I dread to think of the impact of these sanctions if he lived alone.

They are horrible. They do treat people like shit.

I had to deal with all this when i was on job seekers allowance in ireland. They call you in and make you feel like shit.

They like to harrass you so much, that you get a job just so you dont have to deal with them again. I suppose they are effective that way.

Confusdworriedmum · 23/07/2025 13:52

The job centre are shit. Both exH and DD have had to use them and they offer absolutely zero help getting a job. They both did it with no support.
However it is very clear you have to follow the rules. If you can't make an appointment you have to let them know
and rearrange and it needs to be a decent reason like a job interview.
I'm sorry your DD is suffering with her mental health. Is she getting any support for that? Is the GP aware? Is the job centre?
Don't go in all guns blazing. She needs to apologise and promise it won't happen again.
Is there someone she can ask to look over her CV? Also make sure she changes it when she applies for different jobs in different sectors so it's always relevant to the job

JenniferBooth · 23/07/2025 13:52

Flumpflimpo · 23/07/2025 13:50

You still don't call the managing director rude.

I have a manager who is extremely rude to everyone.

I am still polite to her, as i want to keep in my job.

You learn to ignore people like that.

MN Make sure you pay your way on a date because equality
Also MN Ignore sexism and misogyny at work

feathermucker · 23/07/2025 13:52

thelakeisle · 23/07/2025 12:25

Don't go in there with an attitude complaining, you will make things much much worse for her. Be placatory and charming, actually advocate for her, pleasantly and in a calm and respectful fashion.

She has to abide by the rules whether you feel they are helping her or not, if she wants the money. Apologise for missing the appointment, assure them it will never happen again. Don't try to coerce, force or push anyone into anything. It will not work.

THEY have the power, you have none. No matter how you feel, you only have the rights you can enforce and if you start an argument with them you are harming her and they can run circles around her for months.

She'd be better going on her own without her mother, and just apologising for her oversight and asking them to help her.

This is very good advice.

Flumpflimpo · 23/07/2025 13:50

ThisIsInsane · 23/07/2025 13:17

What was she supposed to do. Only her and him left in the room.

Laugh and agree?

She was shocked.

Edited

You still don't call the managing director rude.

I have a manager who is extremely rude to everyone.

I am still polite to her, as i want to keep in my job.

You learn to ignore people like that.

Bridget57 · 23/07/2025 13:49

My ds is in a similar position. His mental health is terrible at the moment (issues that have surfaced due to a seriously abusive childhood before he was finally removed from his birth parents and adopted by us as an older child). He's worked for many years and after losing his job recently, due to ill health, he claimed UC for the first time ever 6 weeks ago. In that time they have cancelled appointments twice at short notice. He doesn't drive and had made arrangements for transport to the job centre and "psyched" himself up to attend, even though he had already provided a fit note from the doctor that has covered him from the start of his claim a few weeks ago and covers him for a few weeks more yet. They cancelled on him twice at short notice and he had to attend at another time, which he did, however they asked to see him again this week and he'd just got back from a very stressful visit to the doctor and messaged them to say he didn't feel well enough to attend the appointment scheduled for the next day. He's now got a telephone appointment for next week and has been told he may be sanctioned due to his non attendance yesterday, even though he messaged them on his journal the day before. It seems to be OK for them to chop and change appointments, as a previous poster said, they hold all the power. Like your daughter, our ds lives with us but I dread to think of the impact of these sanctions if he lived alone.

Barnbrack · 23/07/2025 13:48

I suspect if she didn't live with parents providing as safety net she'd have gone to the appointment. Thankfully she's not alone.

ShanghaiDiva · 23/07/2025 13:47

RetroViral · 23/07/2025 13:38

OP you need to read up on the government website for UC sanctions because something isn’t right here. They don’t take all your money for one low level offence. You need to appeal.

https://www.gov.uk/guidance/universal-credit-sanctions#sanction-levels

Edited

Or perhaps her Dd has missed more than one appointment?

Flumpflimpo · 23/07/2025 13:46

Thats a very harsh sanction.

I used to be on the U.C. equivalent in the republic of ireland.

If you missed one appointment , they would not cut your money.

If you missed a second appointment you would be called in for a meeting and asked to explain yourself. If you had no reasonable explanation, your money could be cut, but say if you receive 800 euro a month UC, they would cut it by 80 euro a month.

You would never be left with 7 pounds for a whole month. So harsh!

Delphiniumandlupins · 23/07/2025 13:45

I do think your DD has had some really bad luck but I don't think the scatter-gun approach to job applications will be helping. She must feel so demoralised but was she actually qualified and experienced for so many jobs? Has she been to her GP about her mental health? If she's able, volunteering and/or further training or retraining could be very helpful.

ShanghaiDiva · 23/07/2025 13:44

BrightLightTonight · 23/07/2025 13:21

She should have ignored the comment, and then plan an exit strategy. Calling your boss out on your first meeting is really not a good career move.

exactly!

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