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To this is absolutely insane! Universal Credit Sanction

463 replies

ThisIsInsane · 23/07/2025 12:18

Adult DD has had an absolute nightmare trying to get a job since she was fired just before Christmas,

She wasn’t happy in the role previous to that so applied for another, got it, gave her resignation. Three days into the new role, she was told, she wasn’t a good fit and immediately fired. She did absolutely nothing wrong btw.

This has massively affected her mental health. She’s never been fired before or been unemployed.

She has literally applied for over 1500 jobs since then, only got two interviews which she wasn’t successful at.

She missed a UC appointment in June. Not sure what exactly happened but she has evidence of her job search. At every appointment they tell her she’s applying for a lot of jobs and there’s noting they can do to help.

They have sanctioned her UC so she has only got £7!

According to the letter she has been sanctioned for 30 days for a first offence of missing one appointment after 6 months in which they have not helped her find a job!

She has an appointment later today and I’m planning to go with her to complain as she isn’t in the right head space to. I just think it’s totally disgusting! She lives at home luckily but can’t pay her phone bill even!

Imagine if she was living on her own and had no support!

AIBU to think this is extreme and unjustifiable punishment?

OP posts:
Ponderingwindow · 23/07/2025 15:21

After six months I would recommend a 2 tier job hunt. The jobs she actually wants, she should be taking her time and really putting the effort into the application. In the meantime, she just needs to find something. A zero hours contract kind of job that leaves her free to work or not work so she can interview would be ideal. It will be NMW, but I will be work.

AnneLovesGilbert · 23/07/2025 15:20

It’s good she’s gone alone. If she can take on the MD she can handle the job centre by herself.

She needs to get volunteering while she’s job hunting, it’ll give her routine, purpose, a reason to get out of bed every day, go to sleep at a decent time at night. You seem to think it’s okay she’s in bed 16 hours a day, it’s not. She needs to go back to the basics of eating well, fresh air, exercise. If she got a job she’d have to do all of that so if she’s genuinely job seeking she needs to get herself in the best shape to take a job and make the best of it.

It’s awful she’s had some bad experiences but find me anyone who hasn’t. She’s got to just crack on with her life, careful tailored quality applications, healthy lifestyle, seeing friends etc.

What’s the alternative? Hiding from life in bed wasting energy resenting the system that’s currently funding her costs, missing appointments and having less money, resenting it more, wallowing.

usernamealreadytaken · 23/07/2025 15:20

Flumpflimpo · 23/07/2025 14:00

Most civilised western nations have a base income for people that have become unemployed.

A swedish woman told me that in sweden, if you lose your job, you are guaranteed 80 percent of your previous income from the government while you look for a new job

Yes, and to achieve that you need to have been a member of an unemployment insurance fund for at least 12 months and meet work-related conditions. OP's daughter had been in work for a couple of days, or if she had been insured via her previous employer only six months, so it's unclear whether she would have qualified for that.
https://arbetsformedlingen.se/other-languages/english-engelska/unemployed---what-happens-now/unemployment-benefit

Unemployment benefit

https://arbetsformedlingen.se/other-languages/english-engelska/unemployed---what-happens-now/unemployment-benefit

ForWittyTealOP · 23/07/2025 15:17

I don't think Indeed is used for much more than data harvesting. I work for a council, helping people to find work and I see loads of people applying for loads of Indeed jobs every week and never getting anything. I would approach the local council to find out if they offer any kind of employment/into work services as they can often provide training, CV checking/writing, mentoring etc. Would also ask if they have a volunteering service as it can be quite tricky to find relevant voluntary posts otherwise but this is a good way to add to your CV. Also would definitely recommend contacting Careers England as they have a lot of advice and info. Apologies if this has already been said, I haven't read every post.

Idontpostmuch · 23/07/2025 15:16

TryingToBeHelpful267 · 23/07/2025 15:11

That’s universal credit for you, exactly the same as Jobseeker’s Allowance was before it. They’ll cut you off for less and they really don’t give a toss if you can’t eat.

Thats it, that’s the reality don’t let any idiot tell you otherwise.

Im sorry this has happened to your daughter, it’s awful, especially after rejection when trying so hard. Thankfully she has you for support and I’m sure you’ll help her pay whatever bills she needs and eat.

I wouldn’t bother complaining, they do not care, not one bit.

Thatcherism continues to be savaged, even by those who weren't around at the time. Yet benefits were fair and ample.

Mrsttcno1 · 23/07/2025 15:15

The rules are the rules and they have to be there, you have to jump through the hoops to get paid.

As a side note though, either she hasn’t applied for 1500 jobs, or she’s not putting anywhere near enough thought and effort into her applications.

Bushmillsbabe · 23/07/2025 15:14

HelloGreen · 23/07/2025 12:50

1500 job applications since Christmas is insane. Am I wrong that that’s over 200 a month (250?) and 8ish a day seven days a week?!

She can’t be tailoring her application each time.

I’d suggest she does far fewer but puts a lot more time/effort into each one. One or two a week with lots of care over it/them.

Edited

I was thinking this. I can spend a whole day doing 1 application to make sure it's specific to the job, clearly demonstrates how I meet the job spec and why I'm the best candidate.
Have you looked at the applications she does and cross referenced then to the roles? Does she meet the person specification for each one?
I look at applications for various roles and it's very clear who is just applying to tick the 'I'm applying for jobs for fulfill the UC criteria' to who really wants it and has taken the time. If you know anyone in management ask them to have a look at her applications and ask then objectively 'would you hire based on this application'?

LurkThenPost · 23/07/2025 15:13

DonnyBurrito · 23/07/2025 15:07

Apologies @LurkThenPost, I meant to reply just to @Mintbeecloud.

Oh, fair! nvm!

LurkThenPost · 23/07/2025 15:13

DonnyBurrito · 23/07/2025 15:06

Going back doesn't actually cost a lot of money in the short term... It can cost in the long term, but if you chose your degree wisely and it's something you love, and there are jobs available for, then I think it's worth it.

I've got an undergrad and I'm on a postgrad at the minute, used student finance for both. I don't pay anything from either back unless I earn over 26k, but for people taking undergrads these days it's 28k.

Once I qualify, the low end pay scale for my field is around 38k (outside of London), and I'll pay around £150 a month back.

It's a bit of a sting but worth it to be working in a field I love, with career progression and opportunities to develop, and potentially become a high earner. It's a job that needs doing and can't be done with AI.

More of a sting at the higher end, though. My loans will be written off by the time I'm at that point, though.

I agree with you, this is why I went back to uni and retrained. I'm not risking it just to be made redundant. Nurses/teachers will never be made redundant! I didn't earn that much anyway. The salaries are very low in corporate unless in investment banking or finance. Or some areas of law.

gamerchick · 23/07/2025 15:13

It's part of her commitments though isn't it?

Plus it's not really a job centre anymore. They don't find you jobs.

The fact she didn't let you go along with her suggests there's more to it than she's letting on. I don't know if she can apply for an advance or some sort of hardship payment. Or maybe you can help.

Wellbeing24 · 23/07/2025 15:12

I am absolutely astounded at the negative judgement and unkindness of some of the PP 😞

OP, the sanction CAN absolutely be challenged. Your DD is a victim of a SA and very understandably this has had an adverse impact on her mental health.

The Public Law Project is an excellent resource for information on UC sanctions https://publiclawproject.org.uk/

I suggest you contact your local CAB, they will have a direct contact with a DWP partnership manager to raise concerns with senior staff about your DD. You can search for your nearest CAB online or other advice providers at www.advicelocal.net

If you go to the Jobcentre, ask to speak to the work coach manager and ask for a private room. Your DD is absolutely entitled to do this as no one should be asked to discuss information about SA in an open plan environment. Your DD needs to ask for her circumstances to be recorded in detail on her UC claim and she should also request the sanction be reconsidered urgently.

I also suggest you support your DD to speak ASAP with your local SA referral centre https://www.nhs.uk/live-well/sexual-health/help-after-rape-and-sexual-assault/ and also her GP if she can as agree a fitnote should be requested to take some pressure off - also ask if this can be backdated as it sounds like your DD has been struggling for a considerable time.

I am so very sorry she is enduring this, there is excellent advice and support out there, its about finding the right human being to look at her case and make a decent decision.

I hope the links here are helpful. Thinking of you and your DD 💐

Home - Public Law Project

https://publiclawproject.org.uk

ThejoyofNC · 23/07/2025 15:11

Idontpostmuch · 23/07/2025 14:46

YANBU I feel for her. So unfair. I can remember a time when benefits were fair and adequate. Now there are so many stories like your daughter's.

They are fair.

When claiming UC whilst unemployed, your job is to look for a job, part of which includes attending appointments . You are paid by them on the basis that you do that work.

Thank God things have changed. I hope they continue to.

TryingToBeHelpful267 · 23/07/2025 15:11

That’s universal credit for you, exactly the same as Jobseeker’s Allowance was before it. They’ll cut you off for less and they really don’t give a toss if you can’t eat.

Thats it, that’s the reality don’t let any idiot tell you otherwise.

Im sorry this has happened to your daughter, it’s awful, especially after rejection when trying so hard. Thankfully she has you for support and I’m sure you’ll help her pay whatever bills she needs and eat.

I wouldn’t bother complaining, they do not care, not one bit.

AngelicKaty · 23/07/2025 15:11

Mt563 · 23/07/2025 14:25

Honestly, in this situation, yes. She could have mentioned it to HR later. It's unfortunate but she needs to learn to play office politics until she's in a position where she doesn't need the job.

That would have been an interesting alternative route to take because it was the HR woman that the MD was calling fat and ugly. 🤔

Tantomile · 23/07/2025 15:08

AngelicKaty · 23/07/2025 14:48

Absolutely. And a number of PPs have agreed with OP that her DD is struggling with her MH and suggested she get a GP appt (which would change her claimant commitments if she gets LCW).

So now we are suggesting that to avoid having to turn up for appointments at the job centre she applies for the additional 'limited capacity to work' benefit.

Flumpflimpo · 23/07/2025 15:07

ThisIsInsane · 23/07/2025 15:03

I don’t blame DD at all for what she said. She was used to working in a corporate environment in London where she hadn’t experienced this type of environment and wasn’t expecting it (MD very foul mouthed apparently and was asking her lots of personal questions about having a boyfriend the day she started, HR lady was lovely and her manager seemed professional she said).

I think he was testing her as to whether she’d put up with that behaviour.

It has really knocked her confidence and made her worried about the same thing happening at another job.

The sexual assault was bum groping and trying to touch between her legs. She couldn’t move away so had to wait and get off at an earlier stop. She couldn’t exactly tell who was doing it.

The knife incident was a man pulling a bloody zombie type knife out of his jacket as she was walking towards him. Bloody frightened the life out of her and she immediately ran. Never heard back from police regarding catching it on CCTV. It took her a month to be able to travel into London again and she had to WFH in that time.

She’s just phoned me as she went to the meeting on her own.

The sanction is actually going to be for 45 days so she won’t get any money next month either.

Your DD is not wrong in thinking he is rude. She is wrong in her reaction. You cant just call a manager rude. Especially in her first week there.

I have a couple of different managers. One of them is rude and sends me the most negative rude emails.

I just dont get that bothered by it. I manage her back by saying "of course that was done". Or "you asked me to do it that way, i dod it as agreed" etc

BeltaLodaLife · 23/07/2025 15:07

ThisIsInsane · 23/07/2025 15:03

I don’t blame DD at all for what she said. She was used to working in a corporate environment in London where she hadn’t experienced this type of environment and wasn’t expecting it (MD very foul mouthed apparently and was asking her lots of personal questions about having a boyfriend the day she started, HR lady was lovely and her manager seemed professional she said).

I think he was testing her as to whether she’d put up with that behaviour.

It has really knocked her confidence and made her worried about the same thing happening at another job.

The sexual assault was bum groping and trying to touch between her legs. She couldn’t move away so had to wait and get off at an earlier stop. She couldn’t exactly tell who was doing it.

The knife incident was a man pulling a bloody zombie type knife out of his jacket as she was walking towards him. Bloody frightened the life out of her and she immediately ran. Never heard back from police regarding catching it on CCTV. It took her a month to be able to travel into London again and she had to WFH in that time.

She’s just phoned me as she went to the meeting on her own.

The sanction is actually going to be for 45 days so she won’t get any money next month either.

Sounds like she’s learned her lesson to turn up to appointments then.

Now she needs to focus on work. Has she gone round all her connections to see if anyone can offer her anything? Unfortunately with the job market the way it is, she needs to try the personal approach. What about a recruiter? Can she sign up with any?

Whilst waiting, has signed up with any temp agencies?

She does need to double check her CV is suitable for AI auto checking as well.

DonnyBurrito · 23/07/2025 15:07

Apologies @LurkThenPost, I meant to reply just to @Mintbeecloud.

DonnyBurrito · 23/07/2025 15:06

LurkThenPost · 23/07/2025 13:39

Oh also I agree AI is awful. I keep seeing former colleagues being made redundant on LinkedIn and salaries going lower and lower. I bowed out and retrained where AI can't be used.

Going back doesn't actually cost a lot of money in the short term... It can cost in the long term, but if you chose your degree wisely and it's something you love, and there are jobs available for, then I think it's worth it.

I've got an undergrad and I'm on a postgrad at the minute, used student finance for both. I don't pay anything from either back unless I earn over 26k, but for people taking undergrads these days it's 28k.

Once I qualify, the low end pay scale for my field is around 38k (outside of London), and I'll pay around £150 a month back.

It's a bit of a sting but worth it to be working in a field I love, with career progression and opportunities to develop, and potentially become a high earner. It's a job that needs doing and can't be done with AI.

More of a sting at the higher end, though. My loans will be written off by the time I'm at that point, though.

AngelicKaty · 23/07/2025 15:05

Flumpflimpo · 23/07/2025 14:14

Ive hears this before but isnt It strange that you have no rights at all within the first two years of the job, then after two years, you magically get rights.

You don't have "no rights at all" with fewer than two years' continuous service, but they are extremely limited. Everyone has protection, from day one of employment, from discrimination, whistle-blowing, automatically unfair dismissal (this is unfair dismissal for reasons that are "automatically unfair" and not the same as unfair dismissal), family rights and contractual rights, but from what OP has told us, her DD's employer hasn't breached any of these rights. You only gain the additional protection of unfair dismissal with at least two years' continuous service.

Flumpflimpo · 23/07/2025 15:04

ThisIsInsane · 23/07/2025 15:03

I don’t blame DD at all for what she said. She was used to working in a corporate environment in London where she hadn’t experienced this type of environment and wasn’t expecting it (MD very foul mouthed apparently and was asking her lots of personal questions about having a boyfriend the day she started, HR lady was lovely and her manager seemed professional she said).

I think he was testing her as to whether she’d put up with that behaviour.

It has really knocked her confidence and made her worried about the same thing happening at another job.

The sexual assault was bum groping and trying to touch between her legs. She couldn’t move away so had to wait and get off at an earlier stop. She couldn’t exactly tell who was doing it.

The knife incident was a man pulling a bloody zombie type knife out of his jacket as she was walking towards him. Bloody frightened the life out of her and she immediately ran. Never heard back from police regarding catching it on CCTV. It took her a month to be able to travel into London again and she had to WFH in that time.

She’s just phoned me as she went to the meeting on her own.

The sanction is actually going to be for 45 days so she won’t get any money next month either.

Some men and women at work have asked me if i have a boyfriend/ am married.

Is it an inappropriate question?

Digdongdoo · 23/07/2025 15:03

It's not insane. It's the rules.
If she's struggling with her mental health, she should go to the GP. And encourage her to find something productive to do with her time. A volunteering role, or training course of some sort.
You said she was in a corporate role in London so is she in touch with recruiters?
She left two jobs within 6 months, and now has been unemployed for 6 months. That's not going to be an attractive CV unless she can explain it well.
I personally don't think pushing for leniency will help her. She needs some direction and purpose, not more opportunity to stay in bed. If she lives at home, I would try and push her to get out more.

OriginalSkang · 23/07/2025 15:03

As an ex job centre advisor I can tell you that on the couple of occasions someone's mum came in and tried to speak for them I asked them to leave. She's a grown adult and its literally nothing to do with you.

ThisIsInsane · 23/07/2025 15:03

Flumpflimpo · 23/07/2025 14:34

Ffs. Of course they can. But its not the point of what i was saying was it.

We were talking about rude managers in general and how to handle them.

You either talk to them in a professional way,

Or If you want to do something, You dont just say to them "you are rude" .

You keep a diary of their rude remarks with times and dates.

Edited

I don’t blame DD at all for what she said. She was used to working in a corporate environment in London where she hadn’t experienced this type of environment and wasn’t expecting it (MD very foul mouthed apparently and was asking her lots of personal questions about having a boyfriend the day she started, HR lady was lovely and her manager seemed professional she said).

I think he was testing her as to whether she’d put up with that behaviour.

It has really knocked her confidence and made her worried about the same thing happening at another job.

The sexual assault was bum groping and trying to touch between her legs. She couldn’t move away so had to wait and get off at an earlier stop. She couldn’t exactly tell who was doing it.

The knife incident was a man pulling a bloody zombie type knife out of his jacket as she was walking towards him. Bloody frightened the life out of her and she immediately ran. Never heard back from police regarding catching it on CCTV. It took her a month to be able to travel into London again and she had to WFH in that time.

She’s just phoned me as she went to the meeting on her own.

The sanction is actually going to be for 45 days so she won’t get any money next month either.

OP posts:
YawnSoTired · 23/07/2025 15:00

Perhaps ask them for advice re her mental health i think there is some flexibility there with a gp note going forwards.

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