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To this is absolutely insane! Universal Credit Sanction

463 replies

ThisIsInsane · 23/07/2025 12:18

Adult DD has had an absolute nightmare trying to get a job since she was fired just before Christmas,

She wasn’t happy in the role previous to that so applied for another, got it, gave her resignation. Three days into the new role, she was told, she wasn’t a good fit and immediately fired. She did absolutely nothing wrong btw.

This has massively affected her mental health. She’s never been fired before or been unemployed.

She has literally applied for over 1500 jobs since then, only got two interviews which she wasn’t successful at.

She missed a UC appointment in June. Not sure what exactly happened but she has evidence of her job search. At every appointment they tell her she’s applying for a lot of jobs and there’s noting they can do to help.

They have sanctioned her UC so she has only got £7!

According to the letter she has been sanctioned for 30 days for a first offence of missing one appointment after 6 months in which they have not helped her find a job!

She has an appointment later today and I’m planning to go with her to complain as she isn’t in the right head space to. I just think it’s totally disgusting! She lives at home luckily but can’t pay her phone bill even!

Imagine if she was living on her own and had no support!

AIBU to think this is extreme and unjustifiable punishment?

OP posts:
thepastinsidethepresent · 23/07/2025 16:15

Cara707 · 23/07/2025 13:41

I'm so sorry for your personal circumstances icantwaitforsummer. However you're being very judgemental of the OP's daughter. Benefits are not 'free handouts', they are paid for by taxes paid by all of her family and friends and she will contribute in her own taxes as soon as she finds work. She is obviously very keen to work and the system is set up to punish people who are struggling and vulnerable.

A wealthy society such as the UK's should support those who through no fault of their own cannot work or cannot find work.

Couldn't have put it better myself.

ByQuaintAzureWasp · 23/07/2025 16:15

autienotnaughty · 23/07/2025 13:05

She needs a routine, getting up at a reasonable hour, eating 3 meals, job hunting, going for a walk, online yoga/exercise, downtime watching tv /reading and going bed at a reasonable time.

with regards to not being successful are her applications up to scratch, is she being diverse in her job choices is she getting feedback from interviews?

the sanctions aren’t t personal if she’s not up for job hunting /appointments she needs a sick note.
it’s so much because she didn’t rearrange her appointment. She knows not to do it again.

This! You can help her improve her mental health by managing what she does with her time.

sunshinesunday · 23/07/2025 16:04

IShouldNotCoco · 23/07/2025 12:52

This is the thread that people need to be pointed in the direction of when they keep posting crap nonsense about how loads of people are on benefits because they can’t be bothered to work.

I, and others repeatedly say how harsh the system is and how claimants have to show they are looking for work to claim. Any excuse to cut you off and they do as this post shows….

Definitely go with her to the appointment. Complaining probably won’t do much but that’s because the system is set up in a certain way with punitive measures.

Agreed

thatsalad · 23/07/2025 16:03

If she missed the appointment because of her mental health, she needs to let them know and provide a sick note from her gp and she won't be sanctioned

DonnyBurrito · 23/07/2025 16:03

Mintbeecloud · 23/07/2025 15:25

I agree it is totally worth it if it means you get to do something you are passionate about. It kind of depends on your circumstances, though. What if someone was made redundant from a skilled job salaried at £60k and there was no longer a demand for that role, how would they cover their mortgage and childcare costs and the £10k it costs to go and retrain as something like a teacher for a year to earn £32k the other side? Especially if they don't want to retrain but have to because it's one of the only places with vacancies.

Also re: the 'just take out another student loan' mentality - I have spent almost 20 years paying off a student loan (paid ~ >£200 per month from my salary) and still have £10k+ left to pay, why would I want to add to that debt to take a lower-paid job?

I think my point is that reskilling/retraining is a good option for some, but shouldn't be the go-to. People are happy to tell others to retrain until it is a job in their field that has been made redundant by AI.

Edited

I suppose I (and others that may have suggested it) was thinking more specifically about the OP and her daughter, who lives at home and doesn't seem to have a mortgage or childcare to pay for.

Not sure you can just keep getting more student loans either, pretty sure it's capped at 1 undergrad and 1 postgrad.

A postgrad adds 6% onto your original percentage over the original threshold. Grabbing a lower paid job for a bit whilst studying part time could be worth it in the long run, if the extra qualification can lead to a higher paid job.

I see your point, though. It's not a one size fits all. Could fit this case, though.

usernamealreadytaken · 23/07/2025 16:02

Mintbeecloud · 23/07/2025 15:25

I agree it is totally worth it if it means you get to do something you are passionate about. It kind of depends on your circumstances, though. What if someone was made redundant from a skilled job salaried at £60k and there was no longer a demand for that role, how would they cover their mortgage and childcare costs and the £10k it costs to go and retrain as something like a teacher for a year to earn £32k the other side? Especially if they don't want to retrain but have to because it's one of the only places with vacancies.

Also re: the 'just take out another student loan' mentality - I have spent almost 20 years paying off a student loan (paid ~ >£200 per month from my salary) and still have £10k+ left to pay, why would I want to add to that debt to take a lower-paid job?

I think my point is that reskilling/retraining is a good option for some, but shouldn't be the go-to. People are happy to tell others to retrain until it is a job in their field that has been made redundant by AI.

Edited

If they are made redundant from a £60k job and can't find another, they'll pay more of their mortgage with a £32k job than £25k benefits.

purplecorkheart · 23/07/2025 15:59

Could you or she afford an appointment with a Corporate Career Guide. Clearly if she is applying for so many jobs she is not tailoring her CV. It is lacking in something. They might be able to advise. I have a friend who works for the UC version in Ireland. I was recruiting and told her. A few of her clients applied and the CVs she thought were excellent were actually quite poor in the industry I was recruiting for.

Is looking up Networking Events, Conferences, asking friends and family for contacts etc Sometimes it can be who you know rather than what.

Seven months is a big gap in her cv. Surely there must be some jobs around even it is something online until she gets one in the career she wants. Can she start doing some online courses like Udemy etc.

Also I would suggest that if she sees an ad on Indeed maybe go to the company site and see if you can apply there too, My experience of recruiting with similar to Indeed was being swamped with unsuitable people with generic cvs.

Tantomile · 23/07/2025 15:58

Thebibleofdave · 23/07/2025 15:39

Just to my 2 pence in....i have applied for 350 jobs ATLEAST in the last month up to a 30 mile commute away. (And I'm not talking about to be a rocket scientist. Just retail/bar work/cleaning)

A work coach has agreed there is nothing wrong with my c.v. I've been offered 2 interviews.

One of which asked me 'if you were a cocktail...which one would you be and why?
WTAF????????

I didn't get the job💁

30 mile radius is pretty standard (if you use job search engines). With regard to the cocktail question - if it was bar work maybe they were looking for someone with a sense of humour and a bit of creativity.

JenniferBooth · 23/07/2025 15:56

LondonPapa · 23/07/2025 15:53

She was absolutely meant to laugh it off. If she did, she would still be employed. Sometimes you don’t have the luxury of morals.

Yet the "poors" are told on here to have the luxury of morals when they are told to shop at People Tree instead of New Look.

BeltaLodaLife · 23/07/2025 15:56

JenniferBooth · 23/07/2025 15:41

The sexist MD has arrived!! Thankfully the Transport Police wouldnt agree with you. The OPS DD was the victim of a crime. What an appalling attitude and i bet you wouldnt be saying the same if OPs DD wasnt claiming benefits Poorer women and girls are seen as fair game

By virtue of being a woman, I’ve been felt up on the tube. Sexually harassed walking down the street. Felt up at work… you make a complaint, you report it to the police, you do all of that .

You also go to work, or appointments. She was felt up on the tube. Big whoop. We’ve all been. It’s awful, and it deserve police attention. But it’s no reason not to work or attend appointments. She needs to toughen up. This is the reality of life.

usernamealreadytaken · 23/07/2025 15:54

PassingStranger · 23/07/2025 14:52

Yes sanctions are crap, and a punishment for daring to be poor and need help.
They serve no purpose other than to punish.
There has been protests for years about trying to get them stopped or made illegal. It hasn't happened though.
Best thing to do is appeal, with all your evidence.

What "evidence", other than the evidence of DD missing an appointment?

Katiesaidthat · 23/07/2025 15:54

quicklywick · 23/07/2025 12:56

Also no area in England has over 1500 jobs in 6 months to apply for

I think the OP is about to find out that her daughter, I think due to not coping with her bad mental health, has lied to her through her teeth. My husband does this too, his mental health is very bad at the moment. At the interviews he does go to, they realise there is something going on with him and never hears back. Depression is loathsome. He also misses medical appointments.

PandoraSocks · 23/07/2025 15:54

usernamealreadytaken · 23/07/2025 14:39

So how do you suggest that DWP kindly encourages people to get their arses out of bed and attend appointments, funded by the taxpayer, to try to get them in to work and paying taxes? I'm not sure that fluffy slippers and tea and cake will really cut it as much as "you have no beer tokens this month. If you want other people to pay your rent, don't miss your appointment".

Crikey.

I prefer not to engage with someone who has such a low opinion of people who claim benefits.

Off out to the Co-Op now to spend my Carer's Allowance on gin. Must feed my free goat when I get back.

LondonPapa · 23/07/2025 15:53

ThisIsInsane · 23/07/2025 13:17

What was she supposed to do. Only her and him left in the room.

Laugh and agree?

She was shocked.

Edited

She was absolutely meant to laugh it off. If she did, she would still be employed. Sometimes you don’t have the luxury of morals.

usernamealreadytaken · 23/07/2025 15:48

Womanofcustard · 23/07/2025 14:19

Welcome to modern Britain

Just to clarify @Womanofcustard, do you mean the modern Britain where lots of us get up, deal with our crap and go out to work to fund young adults to spend most of their day in bed because they can't handle being sacked, OR the modern Britain where the whole system is so cruel that it won't pay people to lay around in bed all day without taking some of that money away if they lay around in bed all day?

PruthePrune · 23/07/2025 15:48

When my stepson was on UC he was sanctioned for being late for his appointment even though he was the in office waiting for his appointment because they were running late.

PixiePuffBall · 23/07/2025 15:45

Beggars can't be choosers I am afraid. If she doesn't like the rules that apply to claiming benefits, time to try harder at finding a job. I'm always skeptical of how much effort and time has been put into an application when someone has applied to 1500 roles. Hitting "apply" with generic CV isn't good enough anymore

Alstromeria · 23/07/2025 15:42

ThisIsInsane · 23/07/2025 13:17

What was she supposed to do. Only her and him left in the room.

Laugh and agree?

She was shocked.

Edited

She should have smiled politely at his "joke" and stayed silent, then left the room and avoided him as much as possible from then on, whilst immediately starting looking for a new job. He's an arsehole, he tested her to see if he could push her around. She failed the test so she's out. It's life.

Regards UC. Don't think of it as an organisation that helps you. That's how they advertise themselves, in reality they're only there to monitor you. It's just hoops you have to jump through to continue getting the money. It's very black and white, you either jump through the hoops or you don't get the money. Your outrage is misplaced and unhelpful to DD. She broke the rules, the sanction is justified.

You believed the hype, that's understandable if you don't move in circles where people have experience of these systems, but now you know the truth it's time to adjust your mindset and face reality - you can't fight the system. It's bigger than you, stronger than you and it holds all the power. So even if you're in the right, unless you're minted and can afford to take people to court to force them to do their jobs properly as a point of principal, you won't win.

I agree with the poster who said don't try to fight DD battles with UC but do focus on supporting her/kicking her butt (as applicable) to improve her MH. Sleeping all day she's either in need of medical intervention or she's wallowing in self pity. Even if she does need a trip to the GP, she's still going to need to do self help measures to recover.

JenniferBooth · 23/07/2025 15:41

BeltaLodaLife · 23/07/2025 15:22

She got felt up on the tube. Yes, awful. Terrible thing. But it’s just getting felt up on the tube. It’s no reason at all to be unable to attend her UC appointment.

The sexist MD has arrived!! Thankfully the Transport Police wouldnt agree with you. The OPS DD was the victim of a crime. What an appalling attitude and i bet you wouldnt be saying the same if OPs DD wasnt claiming benefits Poorer women and girls are seen as fair game

Dontthink · 23/07/2025 15:40

What about a childcare apprenticeship?

Thebibleofdave · 23/07/2025 15:39

Just to my 2 pence in....i have applied for 350 jobs ATLEAST in the last month up to a 30 mile commute away. (And I'm not talking about to be a rocket scientist. Just retail/bar work/cleaning)

A work coach has agreed there is nothing wrong with my c.v. I've been offered 2 interviews.

One of which asked me 'if you were a cocktail...which one would you be and why?
WTAF????????

I didn't get the job💁

AngelicKaty · 23/07/2025 15:36

Tantomile · 23/07/2025 15:08

So now we are suggesting that to avoid having to turn up for appointments at the job centre she applies for the additional 'limited capacity to work' benefit.

No, "we" are suggesting it because OP said her DD's MH is "on the floor" (and it seems to be for good reason). No-one with good MH sleeps for 14-16hrs a day.

Mintbeecloud · 23/07/2025 15:25

DonnyBurrito · 23/07/2025 15:06

Going back doesn't actually cost a lot of money in the short term... It can cost in the long term, but if you chose your degree wisely and it's something you love, and there are jobs available for, then I think it's worth it.

I've got an undergrad and I'm on a postgrad at the minute, used student finance for both. I don't pay anything from either back unless I earn over 26k, but for people taking undergrads these days it's 28k.

Once I qualify, the low end pay scale for my field is around 38k (outside of London), and I'll pay around £150 a month back.

It's a bit of a sting but worth it to be working in a field I love, with career progression and opportunities to develop, and potentially become a high earner. It's a job that needs doing and can't be done with AI.

More of a sting at the higher end, though. My loans will be written off by the time I'm at that point, though.

I agree it is totally worth it if it means you get to do something you are passionate about. It kind of depends on your circumstances, though. What if someone was made redundant from a skilled job salaried at £60k and there was no longer a demand for that role, how would they cover their mortgage and childcare costs and the £10k it costs to go and retrain as something like a teacher for a year to earn £32k the other side? Especially if they don't want to retrain but have to because it's one of the only places with vacancies.

Also re: the 'just take out another student loan' mentality - I have spent almost 20 years paying off a student loan (paid ~ >£200 per month from my salary) and still have £10k+ left to pay, why would I want to add to that debt to take a lower-paid job?

I think my point is that reskilling/retraining is a good option for some, but shouldn't be the go-to. People are happy to tell others to retrain until it is a job in their field that has been made redundant by AI.

pinkdelight · 23/07/2025 15:24

AngelicKaty · 23/07/2025 15:11

That would have been an interesting alternative route to take because it was the HR woman that the MD was calling fat and ugly. 🤔

If he was so bad, she'd have other examples to cite after a few weeks, which would have been the wiser strategy rather than reacting like that out the gate. Or she could've asked the apparently lovely HR woman how she dealt with the guy, coming at it that way. There's no world in which she needed to say 'MD says you're fat and ugly', that would be about as smart as telling the MD he's rude.

BeltaLodaLife · 23/07/2025 15:22

Wellbeing24 · 23/07/2025 15:12

I am absolutely astounded at the negative judgement and unkindness of some of the PP 😞

OP, the sanction CAN absolutely be challenged. Your DD is a victim of a SA and very understandably this has had an adverse impact on her mental health.

The Public Law Project is an excellent resource for information on UC sanctions https://publiclawproject.org.uk/

I suggest you contact your local CAB, they will have a direct contact with a DWP partnership manager to raise concerns with senior staff about your DD. You can search for your nearest CAB online or other advice providers at www.advicelocal.net

If you go to the Jobcentre, ask to speak to the work coach manager and ask for a private room. Your DD is absolutely entitled to do this as no one should be asked to discuss information about SA in an open plan environment. Your DD needs to ask for her circumstances to be recorded in detail on her UC claim and she should also request the sanction be reconsidered urgently.

I also suggest you support your DD to speak ASAP with your local SA referral centre https://www.nhs.uk/live-well/sexual-health/help-after-rape-and-sexual-assault/ and also her GP if she can as agree a fitnote should be requested to take some pressure off - also ask if this can be backdated as it sounds like your DD has been struggling for a considerable time.

I am so very sorry she is enduring this, there is excellent advice and support out there, its about finding the right human being to look at her case and make a decent decision.

I hope the links here are helpful. Thinking of you and your DD 💐

Edited

She got felt up on the tube. Yes, awful. Terrible thing. But it’s just getting felt up on the tube. It’s no reason at all to be unable to attend her UC appointment.