Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To this is absolutely insane! Universal Credit Sanction

463 replies

ThisIsInsane · 23/07/2025 12:18

Adult DD has had an absolute nightmare trying to get a job since she was fired just before Christmas,

She wasn’t happy in the role previous to that so applied for another, got it, gave her resignation. Three days into the new role, she was told, she wasn’t a good fit and immediately fired. She did absolutely nothing wrong btw.

This has massively affected her mental health. She’s never been fired before or been unemployed.

She has literally applied for over 1500 jobs since then, only got two interviews which she wasn’t successful at.

She missed a UC appointment in June. Not sure what exactly happened but she has evidence of her job search. At every appointment they tell her she’s applying for a lot of jobs and there’s noting they can do to help.

They have sanctioned her UC so she has only got £7!

According to the letter she has been sanctioned for 30 days for a first offence of missing one appointment after 6 months in which they have not helped her find a job!

She has an appointment later today and I’m planning to go with her to complain as she isn’t in the right head space to. I just think it’s totally disgusting! She lives at home luckily but can’t pay her phone bill even!

Imagine if she was living on her own and had no support!

AIBU to think this is extreme and unjustifiable punishment?

OP posts:
BeltaLodaLife · 23/07/2025 17:12

Falseknock · 23/07/2025 17:09

I am assuming she is within working age and possibly works from home. I can't imagine her wanting to wear incontinence pants to an appointment that could be rescheduled. Her health matters more.

And again… disabilities are taken into account. That poster just wants to stir.

The OP’s daughter doesn’t have any issues. She got felt up on the tube (find me a woman who hasn’t been felt up) and she lost a job (again, plenty people have lost a job). It’s not a reason to say she can’t attend her appointments. And she obviously left it for several weeks before contacting them as the sanction is 45 days.

PassingStranger · 23/07/2025 17:11

Oldlady62 · 23/07/2025 16:53

Yes. Son was told to go to a food bank . Asked about his gas and electricity. They said not their problem. They disgusting

Agree wonder how they like their son or daughter to be treated like that?

NaranjaDreams · 23/07/2025 17:11

ThisIsInsane · 23/07/2025 13:56

Nope quite clearly says in the letter, the sanction is for an additional 7 days due to it being for the first missed appointment.

Right, so if it’s a 7 day sanction, they don’t agree she had a good reason for missing the appointment, and that’s her punishment. One week without money.

The rest of the days are the time it’s taken her to rebook the appointment. If she’d gone to it for any time within that first week, she’d not have had any additional sanction. She’d only have lost a weeks work.

She can’t really argue that she wasn’t able to go to the appointment for MH reasons because that would imply she’s also not well enough to go to work or interviews, and then she’s not capable of meeting her agreed commitments.

Falseknock · 23/07/2025 17:09

BeltaLodaLife · 23/07/2025 17:02

You can wear adult incontinence underwear for that. Which I’m sure you do for activities which you want to attend. I worked with the elderly in my previous job, and it’s what they did if they had bowel issues. But UC do actually have contingencies for people with disabilities so they would also work around that.

OP’s daughter doesn’t have these issues though. She agreed to the terms when accepting UC. She needs to attend the meetings rather than lying in bed.

I am assuming she is within working age and possibly works from home. I can't imagine her wanting to wear incontinence pants to an appointment that could be rescheduled. Her health matters more.

BookwormDadUK · 23/07/2025 17:05

ThisIsInsane · 23/07/2025 13:17

What was she supposed to do. Only her and him left in the room.

Laugh and agree?

She was shocked.

Edited

Good for her. Calling that out can't have been easy. It sounds like she dodged a bullet.

I wish her all the best in securing a role that will let her put this year behind her. It's out there.

OLDERME · 23/07/2025 17:03

You have been given a lot of advice.
In my opinion, your focus should be on your daughter's mental health. Asleep for that length of time is a huge red flag. She has experienced two traumatic events and been faced with some brutal life lessons . She may need to be on some kind of medication, or have it increased . I fully understand how YOU feel. Most people feel really angry when the are first confronted by 'the system '. As others have said, she needs to be able to deal with it, and comply. However to do that,her mental health needs to be stable. G.p. and some kind of counselling should be her go to. I.m.o.
Best wishes to you both.

BeltaLodaLife · 23/07/2025 17:02

JenniferBooth · 23/07/2025 16:53

I HAVE BOWEL ISSUES I CANT SHIT TO ANY TIMETABLE INCLUDING THEIRS IT WOUUDNT BE ON PURPOSE little miss ableist

You can wear adult incontinence underwear for that. Which I’m sure you do for activities which you want to attend. I worked with the elderly in my previous job, and it’s what they did if they had bowel issues. But UC do actually have contingencies for people with disabilities so they would also work around that.

OP’s daughter doesn’t have these issues though. She agreed to the terms when accepting UC. She needs to attend the meetings rather than lying in bed.

Thindog · 23/07/2025 17:01

It's degrading and humiliating, and some of the people working at the centres are callous and unhelpful.
Being unemployed is dreadful for mental health.
I suggest that you encourage her to do some voluntary work which will help to provide a reason to get up and a sense of purpose and daily human contact. I know someone who stated working as a volunteer and it led to a paid position.

Oldlady62 · 23/07/2025 16:54

Complaints about staff attitude or not responded to either

JenniferBooth · 23/07/2025 16:53

Tantomile · 23/07/2025 16:51

Lovely!

I HAVE BOWEL ISSUES I CANT SHIT TO ANY TIMETABLE INCLUDING THEIRS IT WOUUDNT BE ON PURPOSE little miss ableist

Oldlady62 · 23/07/2025 16:53

PassingStranger · 23/07/2025 16:51

Yes little hitlers.
It takes a special type to be cruel, and put people forward for starvation in a jobcentre.

Remember I Daniel Blake.

Yes. Son was told to go to a food bank . Asked about his gas and electricity. They said not their problem. They disgusting

PassingStranger · 23/07/2025 16:51

Oldlady62 · 23/07/2025 16:38

Same thing happened to my son . His dad died suddenly and unexpectedly and he was staying with me.
No one was interested and the nasty women he spoke to said just because his dad had died was no excuse.
These people are heartless

Yes little hitlers.
It takes a special type to be cruel, and put people forward for starvation in a jobcentre.

Remember I Daniel Blake.

Tantomile · 23/07/2025 16:51

JenniferBooth · 23/07/2025 16:45

I have bowel issues Should i ever find myself on UC i will make sure i attend EVERY appointment. If a CAT 1 hazard ends up on their chairs...........so be it.

Lovely!

Happyher · 23/07/2025 16:49

Don’t go in with her. Does she have the right of appeal? If so help her write a formal factual appeal outlining the reasons why she missed her appointment and pointing out all the applications she has made. A calm reasoned argument is more likely to succeed than an angry rant

slashlover · 23/07/2025 16:48

JenniferBooth · 23/07/2025 16:45

I have bowel issues Should i ever find myself on UC i will make sure i attend EVERY appointment. If a CAT 1 hazard ends up on their chairs...........so be it.

Or, you know, communicate with them about the issue and tell them about your medical issue. OPs DD didn't communicate with them for almost a month.

Thebibleofdave · 23/07/2025 16:48

Tantomile · 23/07/2025 15:58

30 mile radius is pretty standard (if you use job search engines). With regard to the cocktail question - if it was bar work maybe they were looking for someone with a sense of humour and a bit of creativity.

Im a lager lout so the only thing I could think of was 'sex on the beach'😅

Afterwards I thought I'd be a woowoo. Because I'll be WoooWOOOOO if i get a bloody job😂

JenniferBooth · 23/07/2025 16:46

CurlyhairedAssassin · 23/07/2025 16:45

You wouldn't be helping her if you try to "rescue her" from this situation. She is spending most of her time in bed - she can't expect to get paid for doing that. It's why they have these sanctions, to try to kickstart some motivation into people. I get that she's very down at the moment but she'll just have to pull herself by her bootstraps and go and sort it herself - that alone will give her some self-respect and let her feel more in control of her life.

Why wasn't she happy in her previous role before the one she was let go from? It would be very unusual for an employer to do that to someone after only 3 days. What exactly WAS the real issue? Not being a good fit usually means something.

Go back and read the OPs posts there is the choice of reading OPs posts only so there is no excuse

CurlyhairedAssassin · 23/07/2025 16:45

ThisIsInsane · 23/07/2025 12:36

i am not denying she is at fault for not attending the appointment! Her mental health is shot and she is struggling to get up so spends most of the day in bed. Sleeping for 14-16 hours of the day.

The point I made about the appointment not being helpful was about even the job centre are saying they don’t know what happening with jobs at the moment.

Is sanctioning her so she hasn’t got enough even for basic living requirements, for ONE missed appointment, not extreme though?

£7 for a whole month.

That is the point of this thread.

You wouldn't be helping her if you try to "rescue her" from this situation. She is spending most of her time in bed - she can't expect to get paid for doing that. It's why they have these sanctions, to try to kickstart some motivation into people. I get that she's very down at the moment but she'll just have to pull herself by her bootstraps and go and sort it herself - that alone will give her some self-respect and let her feel more in control of her life.

Why wasn't she happy in her previous role before the one she was let go from? It would be very unusual for an employer to do that to someone after only 3 days. What exactly WAS the real issue? Not being a good fit usually means something.

JenniferBooth · 23/07/2025 16:45

Boomer55 · 23/07/2025 16:42

She missed the appointment, and was sanctioned. It doesn't matter what you or she thinks - they are the rules.

I have bowel issues Should i ever find myself on UC i will make sure i attend EVERY appointment. If a CAT 1 hazard ends up on their chairs...........so be it.

Boomer55 · 23/07/2025 16:42

She missed the appointment, and was sanctioned. It doesn't matter what you or she thinks - they are the rules.

JenniferBooth · 23/07/2025 16:40

Oldlady62 · 23/07/2025 16:38

Same thing happened to my son . His dad died suddenly and unexpectedly and he was staying with me.
No one was interested and the nasty women he spoke to said just because his dad had died was no excuse.
These people are heartless

Its not just the JC Housing associations are just as bad They dont give a shit if you have had a bereavement either

Oldlady62 · 23/07/2025 16:38

Same thing happened to my son . His dad died suddenly and unexpectedly and he was staying with me.
No one was interested and the nasty women he spoke to said just because his dad had died was no excuse.
These people are heartless

MidnightMeltdown · 23/07/2025 16:31

ThisIsInsane · 23/07/2025 12:36

i am not denying she is at fault for not attending the appointment! Her mental health is shot and she is struggling to get up so spends most of the day in bed. Sleeping for 14-16 hours of the day.

The point I made about the appointment not being helpful was about even the job centre are saying they don’t know what happening with jobs at the moment.

Is sanctioning her so she hasn’t got enough even for basic living requirements, for ONE missed appointment, not extreme though?

£7 for a whole month.

That is the point of this thread.

Oh here we go, out comes the mental health card. No wonder half the population claim to have a disability when dealing with normal life stressors are used as an excuse for not doing anything.

Didums is facing the consequences of not showing up for her appointment. Luckily, she’s still living at home so doesn’t have any real problems to worry about.

No it’s not extreme at all. She is expecting public money but hasn’t bothered to turn up for her appointment. The sense of entitlement is off the scale. I’m not surprised that she got fired from her previous job if this is her normal attitude.

Grammarnut · 23/07/2025 16:17

But should not have called MD who hires and fires rude. She did not have to comment either way at all but just say something neutral about the meeting. Keep a note of the incident if she was shocked.

AngelicKaty · 23/07/2025 16:16

@ThisIsInsane "She’s just phoned me as she went to the meeting on her own.
The sanction is actually going to be for 45 days so she won’t get any money next month either." Why do you think she won't get "any" money next month OP?
Your DD is single with no dependants, not sick or disabled, not a carer for anyone else, and living at home (so no rent liability) so she will be in receipt of just the Standard Allowance (SA) of UC with no additional elements. Therefore, depending on your DD's age, she will be receiving one of the following rates of UC SA:

  • £316.98pm (if under 25), or
  • £400.14pm (if over 25).

The sanction rate for a single person is either:

  • £10.40 per day (if under 25), or
  • £13.10pm (if over 25).

(essentially these daily deductions are the monthly UC rate divided by 30.41 days for an average month so a claimant loses all their UC for every day they're sanctioned).

So, although she's lost almost her entire UC this month, next month she will lose around half of it i.e.
Assuming she's under 25:
Sanction of £10.40pd x 15 days = £156
UC SA of £316.98 - Total Sanction of £156 = £160.98 to be paid to DD next month.
Or
If she's over 25 the calculation would be:
Sanction of £13.10pd x 15 days = £196.50
UC SA of £400.14 - Total Sanction of £196.50 = £203.64 to be paid to DD next month.

OP, why has her sanction been increased from 30 days to 45?