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Original poster

Paid for seats on ryan air and kids still sat separately

290 replies

Hookahchakkah · 23/07/2025 12:09

Has anyone had any success getting a refund and compensati on.? We paid the extra to ensure we were with the kids all together and they sat all four of us completely separately, not even across an aisle or one row away like five and twenty five rows away from each other

OP posts:
mutinyonthetwix · 23/07/2025 12:38

You'll need to check the Ts&Cs. You might get any seat selection fee refunded depending on what they say but I doubt there's going to be any compensation on top.

ChompandaGrazia · 23/07/2025 12:37

Last time I flew Ryan air I didn’t get the seats that we had chosen. As it was we got better ones so I didn’t complain. I think there had been a last minute change of plane to one with a different layout.

ilovesooty · 23/07/2025 12:35

I agree with the posts above. Did you not get the seats you chose and paid for?

ViaRia01 · 23/07/2025 12:35

also how old are the children? I recently flew with Ryanair and I was pleasantly surprised to find that they offered free seat selection as standard because we were travelling with small children.

I know it’s slightly besides the point but I’m surprised you had to pay for seat selection in the first place.

malmi · 23/07/2025 12:35

So you didn’t get the seats you specifically chose and paid extra for? How did that happen? The only way i can think is that you booked a whole row that exists on their larger planes but they switched the flight to their smaller plane and your row no longer existed. Bad luck if that happened. You should be able to claim the fee you paid for the seats back from customer services but you might have to argue for it. Do you have proof that this happened?

ConnieHeart · 23/07/2025 12:32

Sounds like a dream lol. No seriously we need more info as per the pps

madnessitellyou · 23/07/2025 12:32

Did you raise this at the time? How did you select seats?

jesihar · 23/07/2025 12:31

Yeah agree with PPs. It makes no sense, if you paid to be allocated together, the seats would have been together on boarding passes

StillweriseLH · 23/07/2025 12:31

But you choose your actual seat on the plane map with Ryan air, so how did it happen? Did you get out in different seats to your boarding passes?

DiscoBob · 23/07/2025 12:28

Were you in the actual seats you booked or not?
If not why didn't you say at the time, no, we are these seats in this row. And show the staff your booking of said seats?

Good luck getting compensation from RyanAir.

FrenchandSaunders · 23/07/2025 12:26

Surely when you pay for seats you choose them online? Did they not give you the seats you paid for?

ForFunGoose · 23/07/2025 12:25

Need more details because I can’t see how this would happen.

PollyBell · 23/07/2025 12:16

I would have raised it when they gave us boarding passes

Keroppi · 23/07/2025 12:12

What did the staff say at the time? At check in etc

DappledThings · 23/07/2025 12:11

How did it happen? Did your boarding passes show you sitting together but then they directed you to different seats? Or when you paid to select seats was there an error there and the ones you had selected where not what was confirmed?

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