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Made to feel awkward for asking Nursery to use own nappies

37 replies

SunSeaLover · 18/07/2025 18:51

DD has been at nursery for a few weeks now and I feel that the ‘cheap’ nappies they use are contributing to her having nappy rash. I politely asked at the reception earlier if from Monday, I can bring in the nappies she usually wears at home and they essentially said it would prove too challenging to keep track of and therefore they couldn’t accommodate this . They said no one else has ‘complained’ (I didn’t complain and was perfectly polite).

I felt really awkward and as if they felt I was being difficult. This surely isn’t that hard a request to support?

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pointythings · 20/07/2025 22:02

The first nursery I looked at for DD1 (many many years ago) refused when I asked this question - we were using washables. Subsequent nurseries (second one closed) not a problem - the change room had a wall with large pigeonholes for each child's nappies. I just made sure they had a fresh bin and set of nappies each morning, used liners so all they had to do was throw the whole nappy into the bin and then I'd sort them out at home. Easy peasy.

OneCalmFish · 20/07/2025 21:52

SpanThatWorld · 18/07/2025 19:02

Most nurseries in the UK ask you to bring your own
Each child at my kids' nursery had a basket with nappies, wipes, cream and spare clothes.
Really not tricky

Was going to say this at ours the kids have their own lidded and labelled storage nappy bags are the only thing nursery supply, I’d have thought it was easier due to different sizes/brands used. They just msg when nappies/wipes are running low

mindutopia · 19/07/2025 11:54

This is a totally normal request. We had to supply our own nappies and cream for exactly this reason. Our nursery was even happy to use cloth nappies I supplied. Babies have reactions to all sorts of things. One of mine got a reaction to the nursery suncream so we had to send in our own (stupidly expensive) stuff. Totally normal and not a criticism of them.

Howtotrainarabbit · 18/07/2025 22:38

YANBU

FancyCatSlave · 18/07/2025 22:23

We used cloth nappies and wipes and our nursery managed that!

Ivesaidenough · 18/07/2025 22:22

I would just check which wipes they are using, as my brother reacted to the cheapo ones, my mum had to switch to water and cotton wool. So might be the wipes rather than the nappies.

Birch101 · 18/07/2025 21:33

Normal request I used to give own wipes and own creams too

AutumnBump · 18/07/2025 21:30

esperanzaa · 18/07/2025 20:52

We found in hot weather our daughter needed to be changed even when her nappy wasn’t full.

Do you normally wait until her nappy is full before changing her?!?

Some of the staff at nursery were! They would obviously change a poo straight away but the wee nappies it seemed they would change only when it was wet. We found her skin was so sensitive and couldn’t breathe in nappies in hot weather at one point her first summer at nursery she needed changing no more than every two hours (even if the nappy was dry) to keep her from getting sore.

esperanzaa · 18/07/2025 20:52

AutumnBump · 18/07/2025 19:38

Have you asked your child’s key worker? It is a very reasonable and normal request-especially when your child is getting a rash. It may be that whoever was on reception doesn’t work in the room your daughter is in.

I would also check what nappy cream they use in case that is irritating her skin. And also how long she goes between changes. We found in hot weather our daughter needed to be changed even when her nappy wasn’t full.

We found in hot weather our daughter needed to be changed even when her nappy wasn’t full.

Do you normally wait until her nappy is full before changing her?!?

LucyMonth · 18/07/2025 20:52

Huge red flag.

Standard practice at my son’s nursery for all the children to have their own nappies, cream, wipes etc.

If they can manage children having different dietary requirements they can manage your child using her own nappies.

1000YearsRumination · 18/07/2025 20:44

The nursery I work for will record any child's specific care needs in their care plan, and keep a list of each child and any variations in their nappy changing routine in the changing room. If a child requires a specific brand of nappy, wet wipe, or cream, then this is kept in a box (clearly labelled with the child's name) and stored in the changing unit cupboard. We do ask parents to provide alternative brands if they wish for us to use them, but other than that it's an easily-fulfilled request. I'd be concerned that they aren't taking a potential allergy seriously, tbh.

Thedoorisalwaysopen · 18/07/2025 20:37

I am literally the most chilled out parent in the universe and never the one to go in or make requests, bt this just sounds bizarre! If your kid has a skin reaction to one type of nappy (very common in a lot of children) surely it makes sense to use what you know works. It can't be hard to store some of yours marked with your child's name...
FWIW in my son's nursery you had to bring your own! They had spares if you forgot or ran out but it was the norm to send him in on Monday with a new pack.

NeedToAskPlease · 18/07/2025 20:10

My DS reacted to his nursery nappies. They asked which ones l used at home.... and they supplied them instead!

Groundhogday2025 · 18/07/2025 20:07

Absolutely not unreasonable. All parents provide the nappies and wipes at DD’s nursery. They have a little box/caddy thing for every child labelled with their name that they keep them in and grab the caddy when they go to change the child.
Maybe they are worried you’ll ask for a discount by providing your own but ultimately it’s your child and if she’s getting nappy rash and you’ve said you want to use your own nappies that’s your choice. DD kept getting nappy rash when she first joined, one time it was really bad and I was very firm that they needed to change her every hour whilst it healed and use nappy cream at each change (I don’t think they were before that). They accepted that and listened to my instructions and we’ve never had any issues since bar a tiny bit of redness on the odd occasion.

At the end of the day YOU/ DD are the customer. I’d be looking for a new nursery if they won’t play ball on such a basic request. It’s hardly a diva request and I would lose trust in them if it were me if I’m honest.

limescale · 18/07/2025 20:06

SunflowerLife · 18/07/2025 19:24

Yeah I've worked in various childcare settings and I've never known a nursery to provide the nappies. How do they accommodate different sizes?

They have a pile of size 1s, 2s, 3s etc and take one from whichever pile a baby needs. The staff will know which baby is in which size, or there will be a list by the changing station, or they will look at the baby.

Both mine had nappies supplied (they are 26 and 16), though part way through DS2's nursery years they did switch to us bringing them in.

Strawberrryfields · 18/07/2025 20:01

Perfectly reasonable request. She’s having a reaction to the nappies. It effectively sounds like an allergy which I’m sure they’d accommodate if it was food, drink, suncream - why not nappies? Like others have said our nurseries has always had each child with their own cubby/ basket.

ScrewedByFunding · 18/07/2025 19:56

SunflowerLife · 18/07/2025 19:24

Yeah I've worked in various childcare settings and I've never known a nursery to provide the nappies. How do they accommodate different sizes?

There's fair fewer sizes than there will be different children, they just have some of each size.

AutumnBump · 18/07/2025 19:38

Have you asked your child’s key worker? It is a very reasonable and normal request-especially when your child is getting a rash. It may be that whoever was on reception doesn’t work in the room your daughter is in.

I would also check what nappy cream they use in case that is irritating her skin. And also how long she goes between changes. We found in hot weather our daughter needed to be changed even when her nappy wasn’t full.

SunflowerLife · 18/07/2025 19:29

applegingermint · 18/07/2025 19:28

We've been to 2 nurseries and both have supplied nappies from baby room through to older toddlers before potty training. One used Asda and the other Tesco nappies. It’s quite normal.

OK it's quite normal to you. Just saying I've never heard of it in my 20 years as a nursery nurse.

applegingermint · 18/07/2025 19:28

SunflowerLife · 18/07/2025 19:24

Yeah I've worked in various childcare settings and I've never known a nursery to provide the nappies. How do they accommodate different sizes?

We've been to 2 nurseries and both have supplied nappies from baby room through to older toddlers before potty training. One used Asda and the other Tesco nappies. It’s quite normal.

JMSA · 18/07/2025 19:27

It’s a reasonable request for sure. If they won’t play ball and you want to continue using this nursery, I would send her in each morning with Sudocrem lathered over her nappy area. This should keep her rash-free.

SunflowerLife · 18/07/2025 19:24

SpanThatWorld · 18/07/2025 19:02

Most nurseries in the UK ask you to bring your own
Each child at my kids' nursery had a basket with nappies, wipes, cream and spare clothes.
Really not tricky

Yeah I've worked in various childcare settings and I've never known a nursery to provide the nappies. How do they accommodate different sizes?

steff13 · 18/07/2025 19:22

SpanThatWorld · 18/07/2025 19:02

Most nurseries in the UK ask you to bring your own
Each child at my kids' nursery had a basket with nappies, wipes, cream and spare clothes.
Really not tricky

Yeah all three of my kids went to a different daycare and it was like that at each one of them. Each kid had a little plastic bin with their stuff in it so when it was time to change them they just got out the bin for that kid.

Lafufufu · 18/07/2025 19:22

Very reasonable

Most nurseries ask you to supply and they have a box for each child.

Anewuser · 18/07/2025 19:21

Of course they should use your nappies if you’ve requested it.

If your child had a medical need they would need to do it, so this shouldn’t be any different. At special needs schools, parents send their children in with their own nappies. These are labelled and the correct ones used on each child.

Surely, they must realise children have different needs, such as food intolerances, eczema cream, etc. If they aren’t able to accommodate use of your own nappies, I would worry about what else they are missing.