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To complain to HR… about HR?

195 replies

ApricotFlan · 15/07/2025 23:26

Sorry, this might be a bit of a long one!

For a while now, the buzz at work has been that my head of department, Angela, was on borrowed time. Yesterday it was confirmed the rumours were true. Angela had been into her boss’s office and then went out seemingly for lunch, but never came back. Our team was then called into the boardroom and told that Angela had been made redundant, effective immediately.

Because there had already been gossip, Angela’s boss - now OUR boss until further notice - decided it was better that any speculation happened away from the office. He gave my line manager his corporate card and told him to take us all to the pub, so that any discussions would happen there.

This morning I and two of my colleagues arrived at around 9.15. We have a flexible start and end time, with the option to do anything from 8 - 4 to 10 - 6, and the rest of the team had arrived early. My colleague Louise told me that the Head of UK HR had pulled them all in and given them a dressing down for going to the pub, saying it looked like we were “celebrating”, and that Angela has most definitely NOT been made redundant and was in a process. Louise and the others had naturally told her that we’d simply done as we’d been told, and that it was our boss who’d said Angela had been made redundant. When Louise asked why my colleagues and I weren’t being included in the meeting, Head of HR had admitted she’d forgotten about us 🙄

Anyway, Head of HR appears and asks me and my two colleagues to come to the boardroom. I’m expecting an apology for forgetting us and a reiteration of the redundancy process, seeing as she now knows a) we were following orders and b) that it was our boss who’d told us about the redundancy.

No. We got the exact same spiel about how bad it looked that we’d gone to the pub, couldn’t we see that it looked like we were celebrating - even a mawkish “Think how poor Angela would feel!” We were told again that she had absolutely NOT been made redundant and was in a process.

I said, “Sorry, I’m confused - Louise said she explained we were TOLD to go to the pub, and that Angela had been made redundant.” Head of HR got flustered saying “Well yes; she did, she did.” I then asked why we were there if she knew all this. She got huffy and said again that the point was that Angela had NOT been made redundant and that this should not be said in the office. I repeated that no one had said this other than management.

Later on in the day, Head of HR had said to Louise, “I didn’t offend you all earlier, did I?” Louise, to her credit, had said that yes, frankly she did, and that the issue had actually been with our boss.

I am torn on what to do. If any other manager had treated me like this and been so inept, I would be straight on to HR. But it IS HR who have made the almighty fuck-up. I cannot comprehend how the supposed head of the UK function would a) haul the team in without even speaking to their boss, b) forget three members of said team even exist and c) STILL give the team members they forgot the original lecture, when their mistake had already been corrected! The incompetence is breathtaking.

Despite it being the UK Head of HR at fault, I do have options. One would be to complain to my boss and get him to take it up with them. The other is to go to the Global Head of HR. It’s a big move, but I just cannot fathom how this all went so badly wrong, and why I’m being hauled in to answer for the mistakes of management . Should I take this further?

OP posts:
Bitchesbelike · 16/07/2025 23:10

This sounds like the workplace is being run by small children. Wtaf? Gossiping openly about someone who’s jacket is on a shoogly peg, and then the boss telling you all to go to the pub and do your gossip there

Mangledrake · 16/07/2025 23:04

ApricotFlan · 16/07/2025 22:28

If you disagree -which in sure you will - I suggest contacting the global HR head and see what he thinks. You’ll be following swiftly in Angela’s footsteps I’d imagine.

😆😆😆

To be fair I doubt global HR would lose any sleep over this - the management / pub / speculation bit, yes, but not your part in it.

I just don't think you have any particular grounds for complaint since everything you've raised was also addressed on the spot - quite properly. But I'm sure they're capable of saying so and moving on, or rustling up an apology to your group. I'd be advising your manager to apologize anyway if I were them.

ApricotFlan · 16/07/2025 22:28

If you disagree -which in sure you will - I suggest contacting the global HR head and see what he thinks. You’ll be following swiftly in Angela’s footsteps I’d imagine.

😆😆😆

OP posts:
DancingNotDrowning · 16/07/2025 22:09

What in earth do you do that this minor incident constitutes “so many fuck ups you don’t know where to begin”?!

this is barely an issue, it’s not ideal but it’s certainly not worth a complaint.

If you disagree -which in sure you will - I suggest contacting the global HR head and see what he thinks. You’ll be following swiftly in Angela’s footsteps I’d imagine.

ApricotFlan · 16/07/2025 21:57

Kjpt140v · 16/07/2025 21:53

Case proven M'lord.

Awwh, did you get hurt in the feels? Funny how it was okay for you to make a dig at me!

OP posts:
Kjpt140v · 16/07/2025 21:53

ApricotFlan · 16/07/2025 20:41

And I have the feeling you’re not a particularly bright one.

Case proven M'lord.

MauriceTheMussel · 16/07/2025 21:17

ApricotFlan · 16/07/2025 20:39

So your logic here is that my doing what the person who would be making any recommendations for redundancies instructed me to do would put me at risk of redundancy?

Come on - think that one through.

HR also have a hand in who gets sacked…so I don’t think firebombing them is a good move.

Also, how identifiable is this thread? If it gets picked up by the DM, you’re absolutely fucked.

ApricotFlan · 16/07/2025 21:02

Sladuf1 · 16/07/2025 19:45

From the information @ApricotFlan has given this sounds like many of the manager exits I’ve been aware of/have assisted with. It’s a settlement agreement/without prejudice conversations situation. Commonly used for more senior staff, who are not performing well or have lost the dressing room (as it sounds like has happened based on OP’s info).

Angela may well have started the ball rolling on this process herself and the company has bitten her hand off. The fact it sounds like Angela was in for the beginning of a day, was in her manager’s office, then went to lunch but didn’t come back suggests to me this might be the case. Every company I’ve worked for that had decided to start without prejudice conversations arranged for a meeting with the member of staff off-site: a key reason being to avoid the type of awkwardness that has been present in Angela’s situation.

It sounds like the management and HR weren’t on the same page about the info shared with the OP and colleagues about Angela’s sudden departure. Head of HR was seemingly at pains to tell them all, “no, no it’s not a redundancy, she’s in a process.” This could all be another Head of HR and management cock-up but you’d have normally decided on what to brief staff about why a manager is not at work before having the conversation with the manager being exited.
Makes me think that again Angela brought up a settlement agreement conversation and management were caught unprepared but thought, “yes, let’s go ahead.”

Angela is likely going to come out of this with a reasonable sum and won’t have faced the ignominy of being performance managed. She’ll be ok.

It’s an interesting theory that she met have instigated it, and one I hadn’t considered. My gut instinct says she’s too arrogant to have realised how bad things had got, but maybe even she saw the writing on the wall.

I think you could well be right about some kind of compromise agreement being involved. She hasn’t been here long enough to be automatically entitled to something, but a decent sum to go quickly and quietly is a distinct possibility.

OP posts:
Doorwayss · 16/07/2025 20:42

You were sent to the pub, on the company purse, on company time, by your boss.
I don't think you had much choice did you?
They didn't offer the choice to head home early?.

ApricotFlan · 16/07/2025 20:41

Kjpt140v · 16/07/2025 20:32

Ì already have a feeling that you are not a particularly nice person.

And I have the feeling you’re not a particularly bright one.

OP posts:
ApricotFlan · 16/07/2025 20:39

alexisccd · 16/07/2025 19:48

This. You should not have gone to the pub, do you not know how to be professional? If my boss told me to do something inappropriate I’d refuse. How you can’t see this is your error makes me think you’d be next on redundancy list of i was in management. but complain away and show yourself up!

So your logic here is that my doing what the person who would be making any recommendations for redundancies instructed me to do would put me at risk of redundancy?

Come on - think that one through.

OP posts:
Doorwayss · 16/07/2025 20:38

Well OP, if Angela ever gets wind of what happened she will get a lot more than what was agreed in the settlement conversation to get het.

This has professional defamation written all over it, or some such claim, IMO.

Employment legal specialists have worked with far less than this.

Kjpt140v · 16/07/2025 20:32

ApricotFlan · 16/07/2025 01:48

Also you could get your line manager sacked for someone using the company credit cards AND going to the pub at lunchtime

Sacked for going to the pub?! 😆

Ì already have a feeling that you are not a particularly nice person.

Puppalicious · 16/07/2025 20:10

Out of interest - in what way was she a bad manager?

catlover123456789 · 16/07/2025 20:05

ApricotFlan · 16/07/2025 18:55

She got what was coming.

Was it a quiet drink in the pub to smooth over tensions, or were you (collectively) actually celebrating?

alexisccd · 16/07/2025 19:48

657904I · 16/07/2025 04:55

I cannot comprehend how the supposed head of the UK function would a) haul the team in without even speaking to their boss, b) forget three members of said team even exist and c) STILL give the team members they forgot the original lecture, when their mistake had already been corrected! The incompetence is breathtaking.

I’ll humour you.

Someone Angela is friendly with, informed her that you all went to the pub to discuss her redundancy. Angela, not knowing who to trust, complained directly to HR about bullying & a breach of confidentiality.

Head of HR themselves took the investigation on as it involved senior members of staff. They therefore didn’t need to get “your boss”’s version of events first before discussing it with the team directly. The boss might be the subject of the complaint, given Angela could infer that someone high up made the juniors aware.

HR did not forget 3 members of the team - you arrived after 9am, HR just discussed with the people who were on site first. They spoke to the people who arrived later, when you had actually arrived.

They held the same conversation with you, so they could rightly tick off that everyone was spoken to, a version of events was obtained from each witness and therefore they were being thorough. Ultimately it’s still a problem for the business if Angela has complained. Due diligence needs to be carried out regardless of you feeling offended.

This. You should not have gone to the pub, do you not know how to be professional? If my boss told me to do something inappropriate I’d refuse. How you can’t see this is your error makes me think you’d be next on redundancy list of i was in management. but complain away and show yourself up!

Sladuf1 · 16/07/2025 19:45

From the information @ApricotFlan has given this sounds like many of the manager exits I’ve been aware of/have assisted with. It’s a settlement agreement/without prejudice conversations situation. Commonly used for more senior staff, who are not performing well or have lost the dressing room (as it sounds like has happened based on OP’s info).

Angela may well have started the ball rolling on this process herself and the company has bitten her hand off. The fact it sounds like Angela was in for the beginning of a day, was in her manager’s office, then went to lunch but didn’t come back suggests to me this might be the case. Every company I’ve worked for that had decided to start without prejudice conversations arranged for a meeting with the member of staff off-site: a key reason being to avoid the type of awkwardness that has been present in Angela’s situation.

It sounds like the management and HR weren’t on the same page about the info shared with the OP and colleagues about Angela’s sudden departure. Head of HR was seemingly at pains to tell them all, “no, no it’s not a redundancy, she’s in a process.” This could all be another Head of HR and management cock-up but you’d have normally decided on what to brief staff about why a manager is not at work before having the conversation with the manager being exited.
Makes me think that again Angela brought up a settlement agreement conversation and management were caught unprepared but thought, “yes, let’s go ahead.”

Angela is likely going to come out of this with a reasonable sum and won’t have faced the ignominy of being performance managed. She’ll be ok.

GonnaeNoDaeThatJustGonnaeNo · 16/07/2025 19:38

CassieAusten · 15/07/2025 23:30

Seriously?

Agree.

you need to find your inner Elsa.

WigglywagglyWanda · 16/07/2025 19:38

Bloody nora

Ive retired 3 years ago and was feeling a little nostalgic for my old haunts but nah, thank fuck I'm out after 50 years of corporate shite.

Op, it's not huge. Everyone behaved unprofessionally, I mean sending you to the pub to gossip off site. Angela is either made redundant or in a process and anyone with a titter of wit knows its not professional to gossip about it.

If she's in a process HR are shitting themselves as some contact in the organisation could phone her and say oh did you know your team were in the pub paid for by the company. That opens the organisation up to all sorts of allegations.

Your manager was a dick for suggesting it, HR should have pulled him up on it and possibly did, but having a meeting to hammer home to you all to keep your cheapers shut and stop gossipping was possibly a knee jerk reaction. And they should have waited till you were all there, yes.

But what do you want now? While I think you're being quite snippy with folk giving their opinion, my advice would be to speak to your manager, say that the team got a bollocking when you were following his/her orders, and that you want to ensure its not in your personnel file. And let him follow up on that.

ApricotFlan · 16/07/2025 19:32

MauriceTheMussel · 16/07/2025 19:21

Have you decided whether you’ll take it further and, if so, if it’s your boss or the boss boss?

It’s starting to feel like it’s more trouble than it’s worth. Too many fuck-ups to know where to begin!

OP posts:
elessar · 16/07/2025 19:32

The person who is really in the wrong here is the senior manager who not only told the team that Angela had been made redundant, when she is in a process, but told the team to go to the pub to gossip about her there.

no wonder HR are shitting themselves, as this is exactly the sort of thing that Angela could use against them if she caught wind of it.

I agree it’s wrong for the HR team to decide to tell off the team without clarifying what had happened with the senior manager involved. That makes them look foolish at best.

At the same time, I don’t think it’s worth raising a formal complaint about. What exactly do you hope to achieve from it? What you could do is raise it in a 121 with the senior manager involved and say you’re unhappy with the way it was handled when you were only following what you’d been asked to do. You might get an apology from him. Beyond that, I’d let it go.

Mangledrake · 16/07/2025 19:28

ApricotFlan · 16/07/2025 18:55

She got what was coming.

Maybe, but the more people gossip and speculate while a process like this is running, the higher her chances of either remaining or getting a large payout. Something for your HR and managers to be very aware of.

It's quite possible a severance agreement has been worked out but not signed, since she'll have a statutory period to take legal advice. If she has a new grievance - and I would say your manager has definitely given her grounds for it - that can scupper the agreement and she may choose to stay and pursue it, pursue a claim for unfair dismissal, or take yesterday's happenings as grounds for constructive dismissal.

If you and your colleagues don't want to give her more and more power in this process, you need to understand why HR are so agitated and stop speculating at work or work events. You were certainly misled by your manager. I agree with you that HR should have acknowledged they'd been told that. But they have done that since, and they covered what they did when they forgot you came in later. I don't see that anything has happened that isn't covered by the clarification during your conversation with HR.

But if you want something in particular from a complaint about HR, think about what that might be - an email clarifying the chain of events and assurance that they won't forget starting times in future is probably the most you should expect.

I wouldn't bother trying to make life more difficult for your managers or HR - this sequence of events will already have caused them enough trouble, through the managers' fault!

MauriceTheMussel · 16/07/2025 19:21

Have you decided whether you’ll take it further and, if so, if it’s your boss or the boss boss?

ApricotFlan · 16/07/2025 18:55

She got what was coming.

OP posts:
DropZone5PleaseBen · 16/07/2025 18:50

ApricotFlan · 16/07/2025 18:36

How the hell have you got 'forgot me' from a meeting that was held because you started later.. and once you were in you were taken to the boardroom?

Oh my god, are you doing this deliberately? I got that she’d forgotten me and my other colleagues because she said she’d forgotten us. It’s hardly the fucking Enigma code!

But she pulled you all 'forgotten-ers' when you all arrived, so what's the big deal?

you seem to make this whole thing about you. Some poor woman has been made redundant and you're all acting like monkeys in a circus.