Got two new front tyres on Tuesday then the wheel falls off today whilst traveling down the A1.. coincidence or garage at fault?

When we took our car back after the 50 miles the garage was really surprised as apparently no-one ever does!

It’s not ridiculous there’s a proven reason why they come loose after fitting correctly
that’s why there’s a big thing about having them re torqued after a few miles because this is a recognised thing

I've never been told this by a garage either. If it's that important, why are they not telling people?

I've generally had to replace 2 tyres a year due to punctures (drive a lot on poorly maintained narrow rural lanes). Im well practised at changing tyres and driven further than50miles when I've put wheels back on.

I've never been advised to get my wheel nuts checked by the garage either. But then, my garage are good at their jobs.

A company can't just absolve themselves of all responsibility buy burying some text in the smallprint and shifting all the responsibility to the customer.

Yes, she should have investigated the noise, but there is definitely negligence on the part of the garage. If it's fitted properly a wheel doesn't just fall off after 5 days.

Maybe the stripped the thread or something, but it's on them. Like I said I'd be contacting trading standards and I would be mentioning the recent tyre change to the insurance company.

Yes your paperwork will almost definitely say to check wheel nuts after x minutes/x miles whatever comes first.

I've never been told to take car back to check for this?
Like others I agree there should be some verbal warning. The first thing that popped into my mind was it's same type of thing when you buy underwear. They always verbally tell you you can't return it.

Not ridiculous if that's what the invoice states (which I'm betting it does) it's not as thought the wheel fell off instantly either. OP had been driving on it for 5 days? And it was "making a funny noise"

Where are all these places that give invoices for tyres? I've been driving for nearly 40 years, I've bought tyres from dozens of places and never got anything more than a credit card receipt.

Although they all state to return to get the wheel nuts tightened after about 30mins, my local tyre garage told me that it shouldn’t be necessary.

I specifically asked because I was going on a long drive the following morning so would miss the 30 mile check on all 4 new tyres.

Theyre 2 yrs old now and still not been back to get the wheel nuts tightened. 🤷🏻‍♀️

unless the paperwork says to check. Which I would bet good money it does. I’ve been driving for 40 years. The garage always tells you to tighten the wheel nuts.

I'm in my 60's been driving for 42 years, and have NEVER been told this when I've had a tyre changed or whatever! As a previous poster said, this is basic stuff that people's lives depend on, hence EVERYONE should be told when they have this sort of work done, that they should check after whatever period of time/mileage is recommended. Do you know how much it's going to cost to get the damager repaired yet OP? I think in your shoes, whether or not it says it on the paperwork, I'd be inclined to take them to court over it if they refuse to pay up, as relying on someone reading an invoice, in order to cover themselves against what could be a serious accident, is absolutely ridiculous. What if the person can't read?

I'm glad you're OK, and no one else was hurt OP! Please come back and let us know how you get on.

I had this same happen to me. Drove down to London after having a tyre change, On my way back up,the M11 the wheel fell off! Had to be relayed back home and Kwikfit accepted responsibility and repaired my car, twice as the same thing happened again with the replacement wheel! They also had to do something with the axle that had bent under the pressure so get it checked.
never used Kwikfit again!

WTF?! Of course they’re at fault. They obviously didn’t do it properly. Hence the wheel coming off. You should be able to drive thousands of miles without the wheel coming off.

Every time I’ve ever had tyres changed the garage has recommended checking the wheel bolts after 30 - 50 miles

That’s a really short distance to check them after.

id be leaving the garage and going back the same day for them to check!

I've never noticed or been told to bring the car back to have the wheels nuts checked.

To be honest, them making sure the bolts are fully machine tightened so the wheel doesn't come off while driving is fucking basic!

Completely agree. Some people won't read the invoice, others might read it a couple of days later and might already have done a lot of miles. I would have assumed if there was some vital safety info such as this in the invoice, they would also tell you verbally.

What did the paperwork you got from the garage say op.

The garage isn't at fault for not tightening the wheel nuts properly?

Yes the OP should have checked but to say they are not at fault is ridiculous. Whether the op will have any comeback is a different matter, but it's gross negligence.

I'd be contacting trading standards.

The invoice will say to check tires after 30-50 miles, and the fact that you heard a funny noise and still didn't check them 🤦🏻‍♀️

Sorry, but the garage isn't at fault here

Every days a school day here!!

They'll not pay up for sure, if the invoice says you should have come back after x miles and you did not. They'll have taken a note of mileage on the clock.

I didn't know about having to do this either!

How shit for you OP. Thank god no one was hurt ! 💐

Something similar happened to me. I drove from the north to Norfolk after a tyre change, and the steering went funny with odd sounds. Took the car to a garage in the holiday village and two wheel nuts on the replaced wheel were missing.