BST Hyde park guardian + child ticket

Wanttohelpbuthow · 2025-07-04T21:49:00+00:00

Me & my husband bought 2 guardian + child tickets for BST Hyde Park. Our children are between the ages 2-9 and this was the info shown before purchasing the ticket (screenshot below). I’ve since joined a Facebook group for the event and people are saying you need one ticket for the child and one for the parent separately. So I’d need 4 tickets total. Have I read the ticket completely wrong?

MiddleClassProblem · 07/07/2025 09:38

Wanttohelpbuthow · 07/07/2025 08:21

We got in! Thank you everyone!

Woohoo! Well I guess we know that it is one child and an adult now. Great info for next year.

Hope you had an amazing time!

Fluffycloudsfloatinginthesky · 07/07/2025 08:39

@Wanttohelpbuthowhurrah!

Hope you am survived the rain. My dd were both there and got very wet (my suggestions of cagouls / binbags to sit on had been firmly rejected 🤣)water got in phones and all.

I picked them up from the station about 11.45 and there was a load of people coming off the train who had been (we are on direct line from Victoria)

Original poster

Wanttohelpbuthow · 07/07/2025 08:21

We got in! Thank you everyone!

OP posts:

purpleygrey · 06/07/2025 19:03

WasherWoman25 · 06/07/2025 15:04

How have you got on?

I am hoping the radio silence is a good sign and you are busy enjoying yourself !

MiddleClassProblem · 06/07/2025 17:49

WasherWoman25 · 06/07/2025 15:04

How have you got on?

I don’t think there’s much signal in there so might not hear back for a while/until tomorrow which fingers crossed means they are all in.

WasherWoman25 · 06/07/2025 15:04

How have you got on?

Original poster

Wanttohelpbuthow · 06/07/2025 14:58

@purpleygrey this wasnt the case on resale! 🤔

OP posts:

Meredusoleil · 06/07/2025 09:47

I think you should be OK.

1 guardian + 1 child (×2) = 2 guardians + 2 children to me. Which means 4 tickets altogether.

purpleygrey · 06/07/2025 09:37

Wanttohelpbuthow · 05/07/2025 20:41

This is where I find that odd - It says I purchased 2 but nothing about a pair? I had to press a + button to make it 2

But when you click the plus, it skips the number 1 and goes straight to 2.

it then goes up in 2’s.

GertrudePerkinsPaperyThing · 05/07/2025 22:59

It is incredibly unclear! I don’t know the answer but it is really shit.

Original poster

Wanttohelpbuthow · 05/07/2025 22:54

@16wimb Surely worst case I can buy 2 of them?

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16wimb · 05/07/2025 22:45

Wanttohelpbuthow · 05/07/2025 22:37

I don’t think it’s at capacity as there’s hundreds of tickets on resale still

But they have been sold

Original poster

Wanttohelpbuthow · 05/07/2025 22:37

I don’t think it’s at capacity as there’s hundreds of tickets on resale still

OP posts:

16wimb · 05/07/2025 21:08

Wanttohelpbuthow · 05/07/2025 20:27

I bought through AXS not ticket master (still on the genuine BST website) and my original post screenshot was the only info provided on the page before you selected your ticket. If I am wrong then I think it’s so badly worded, I’m not the only one who is confused! Surely this is their fault … I really can’t afford to fork out an extra £220 to get 2 general admission tickets for me and my husband! So I think I’m going to chance it ….

Edited

They won’t let you in if it’s incorrect, if they are at capacity they are at capacity and I doubt very much the staff checking tickets have the authority to make such decisions.

Original poster

Wanttohelpbuthow · 05/07/2025 20:41

This is where I find that odd - It says I purchased 2 but nothing about a pair? I had to press a + button to make it 2

OP posts:

purpleygrey · 05/07/2025 20:32

I think you need 4 tickets.
They are sold in pairs and you have bought one pair, ie one adult, one child.

Original poster

Wanttohelpbuthow · 05/07/2025 20:27

I bought through AXS not ticket master (still on the genuine BST website) and my original post screenshot was the only info provided on the page before you selected your ticket. If I am wrong then I think it’s so badly worded, I’m not the only one who is confused! Surely this is their fault … I really can’t afford to fork out an extra £220 to get 2 general admission tickets for me and my husband! So I think I’m going to chance it ….

OP posts:

MiddleClassProblem · 05/07/2025 19:34

Fingers crossed you have it right. It seems to be what the lady on TikTok said about her ticket last year. She had a guardian and child and the other adults had adult only.

Would be great to know for next year!

16wimb · 05/07/2025 17:37

PullTheBricksDown · 05/07/2025 17:36

It says it admits one guardian and one child. The Facebook people don't sound like the brightest bulbs. What would the point be of this guardian and child ticket if you still had to buy another one for the child?

I think it’s because you pay less per ticket for both the adult and the child?

PullTheBricksDown · 05/07/2025 17:36

It says it admits one guardian and one child. The Facebook people don't sound like the brightest bulbs. What would the point be of this guardian and child ticket if you still had to buy another one for the child?

16wimb · 05/07/2025 17:33

I think you need 4 tickets.

16wimb · 05/07/2025 17:32

On ticket master it explains that the child plus guardian tickets are sold together and you need one for the adult and one for the child.

Original poster

Wanttohelpbuthow · 05/07/2025 17:05

I’m going tomorrow! 🤞🏼 will update when I can. Facebook is telling me I need 4 still but I’m hoping I at least have a leg to stand on to argue it if that is the case. The wording is so confusing

OP posts:

Roomwithaview2019 · 05/07/2025 14:10

Op. I think you've bought the tickets correctly. You dont buy 4 tickets. You buy 2 as their are two adults and two kids that fit the age of the tickets. Will be interesting to see who was right. Do let us know if you can. Good luck. Lol xx

BlackBean2023 · 05/07/2025 13:44

Did you get in OP?