Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to make a complaint to school

56 replies

Hangingwithmygnomies · 27/06/2025 20:10

My 8 year old DS came home from school today clearly unwell. He was complaining of a a really bad headache, backache and feeling sick and "shaky" and he went straight to bed and fell asleep after some calpol. My MIL picked him up today as it's my full work day, and the teacher (not his normal one) who brought out his class advised that he has started to feel poorly after morning break, went and laid down at one point and was feeling so rough that he was unable to do any work. No one fron the school called me to tell me he was unwell and I'm really angry that he was left most of the day clearly in pain without any pain relief! To be so unwell that he couldn't complete any work and no one thought to call me to collect him, is surely unreasonable on the schools part?

OP posts:
New posts on this thread. Refresh page
cherish123 · 28/06/2025 12:05

Lou670 · 27/06/2025 23:39

Missing the point but should there be a space where the 'b' is? 😏

I'll blame the glasses 😆

Caligirl80 · 28/06/2025 00:14

Seems to me that if a child is feeling so poorly that they need to lay down and cannot do any work at all that it warrants a call home to the parents to ask about potentially going home/pain relief etc etc. Of course we don't know what instructions you've given the school in the past about such things.

I would double check with your child (and with whoever was with him during break if you can) whether he hit his head during break, or whether he ate/consumed anything weird during break. Break being the perfect time, of course, for kiddos to have an accident and bump their heads/fall etc. I mention this because the one time I can remember at school feeling so sick and grotty that I needed to lay down and couldn't focus on work at all was after I hit my head during break time and had concussion. I didn't want to tell anyone what happened in case I got into trouble (we were playing on the play equipment we weren't supposed to be anywhere near at that time, so I was scared I'd be in trouble).

Another potential worry (though your child is 8 so maybe not - but stranger things have happened) is the potential that they were prompted to try a vape or some other grotty thing during break time - a young child trying something like that (they might not even know that's what it is, sadly) could easily display the kind of sudden horrible sick/need to lay down symptoms you've described. Particularly if they were feeling absolutely fine when they went to school.

I would also pay attention to anything that involves a headache that is so bad the child needs to lay down/cannot focus on work: it may be worth a trip to the GP and asking about things like migraine or perhaps things like having his eyes tested etc to make sure there's nothing else going on that would make him poorly like that all of a sudden. Better safe than sorry even though the chances are very very small that it's anything worth a big worry.

It may be worth a very kind and non-accusatory chat with your child just to see if you can figure out any other information about what might have prompted them to feel poorly.

Whatever the cause, I do think the school should have informed you that your little lad was poorly to the extent he wanted to - and had to - lay down, and couldn't focus on his school work. I certainly would want to know. I'd convey that via a written email etc - not necessarily a complaint, but a note for the future that you expect to be told if your child is poorly like that again.

CarpeVitam · 27/06/2025 23:44

isitmeamithedrama · 27/06/2025 21:11

Of course you should have been called if he’s so unwell he was lying down and not doing work, there’s no chance the teacher was able to keep an eye on him and teach the others!
Teachers can do no wrong on MN but on this occasion they got it very wrong to keep an unwell child in for the rest of the school day when he’s not getting better despite having some time out.

I wouldn’t go in all guns blazing but I’d be raising it with the school.

🙄 x 100

Lou670 · 27/06/2025 23:39

cherish123 · 27/06/2025 20:44

I wouldn't. They obviously didn't think he was ill enough to warrant a call.

Missingbthe point but - I assume you mean lying down (not laying down😆)!

Missing the point but should there be a space where the 'b' is? 😏

coffeegirl73 · 27/06/2025 23:35

I know teachers are stretched but this does seem remiss. Maybe it was because it wasn’t his usual teacher? I have the opposite experience- school once called me because dd said her jumper was too itchy… another time they told me to come get dd as he said he had touched a child’s plaster (bandaid) and he is allergic to plasters???!!! They always call my friend when her dd refuses to eat her lunch telling her she must come straight away. She says well I can’t make her eat can I??? But OP I wokld
be upset if I were you.

Didimum · 27/06/2025 23:11

I don’t think you should complain. Unless there are other connected problems with the school, it’s likely much more nuanced than them simply ignoring him.

JSMill · 27/06/2025 23:07

porridgecake · 27/06/2025 22:47

Just my experience with 3 dc.

Ok. I am the mother of 3 dc and have also worked in several schools. I have been called in by my dc’s schools for very similar reasons. In the case the Op described, I would have definitely called the parents. Sorry your experience of school has been different.

Scentedjasmin · 27/06/2025 23:05

Hercisback1 · 27/06/2025 22:49

I've seen plenty of kids "lethargic so they can't work" spring up and run out on to the playground.

Sepsis or meningitis would usually be accompanied by a temperature which you'd have noticed in the morning.

A phone call wouldn't have gone amiss but it sounds like you're getting perspective here and will speak to the teacher on Monday.

Not necessarily. In the early stages you can have a fever with Sepsis, but the temperature then drops.

Scentedjasmin · 27/06/2025 23:03

I actually think that you do need to raise it. Not necessarily a complaint, but explain that he was really unwell and that you feel that it would have been better had they called you earlier.

How's he doing now? Headache and backache/neck ache can be signs of meningitis or Sepsis (along with other symptoms), so should be taken seriously. Ultimately parents know their kids best so should be consulted where possible.

Coldtoesinthebed · 27/06/2025 23:01

Glad you’ve taken into account suggestions and 100% think the non confrontational chat is appropriate, I wouldn’t complain unless I was really unhappy/uncomfortable about how the follow up chat went.

Hangingwithmygnomies · 27/06/2025 22:56

Hercisback1 · 27/06/2025 22:49

I've seen plenty of kids "lethargic so they can't work" spring up and run out on to the playground.

Sepsis or meningitis would usually be accompanied by a temperature which you'd have noticed in the morning.

A phone call wouldn't have gone amiss but it sounds like you're getting perspective here and will speak to the teacher on Monday.

I'm not sure he managed lunchtime in all honesty, his lunchbox was barely touched but I don't know for sure. He fell asleep as soon as he came home, woke up a little while ago had some more calpol and a drink and then back to sleep again, so definitely something going on but I'm sure the sleep will help him feel much better tomorrow. Maybe best prepare myself for an early start ha!
Definitely getting some perspective, it wasn't ideal that they didn't phone me to collect but on reflection, not worth jeopardising the otherwise good relationship I have with the school.

OP posts:
Hercisback1 · 27/06/2025 22:49

I've seen plenty of kids "lethargic so they can't work" spring up and run out on to the playground.

Sepsis or meningitis would usually be accompanied by a temperature which you'd have noticed in the morning.

A phone call wouldn't have gone amiss but it sounds like you're getting perspective here and will speak to the teacher on Monday.

cheeseandbiscuitsplease · 27/06/2025 22:48

Im a teacher. I would've rung you.

Hangingwithmygnomies · 27/06/2025 22:47

pancakestastelikecrepe · 27/06/2025 22:43

Fair enough. As I said, hope he's okay in the morning...

Thank you, I appreciate it. I'm sure he will be, we'll just have a chill day tomorrow and if any more concerns I'll speak to the pharmacist but I'm sure the magic pink stuff will continue to work

OP posts:
porridgecake · 27/06/2025 22:47

JSMill · 27/06/2025 21:43

That’s nonsense.

Just my experience with 3 dc.

Hangingwithmygnomies · 27/06/2025 22:43

Hercisback1 · 27/06/2025 22:32

It wasn't his normal teacher so they wouldn't know you work from home.
Plenty of kids act up for different teachers, she may have thought he was putting it on a bit to avoid doing work. No 8yo goes downhill so much in the 4 hours from morning break to the end of the day that it's life threatening unless they have a serious preexisting condition. If you're really bothered, speak to the teacher Monday. By then he'll probably be fine and all will be forgotten.

In all fairness and not to be dramatic but if a child who was fine at the start of the day, suddenly developes an intense headache, backache and becomes lethargic to the point of being unable to complete work, it really shouldn't be glossed over and a phone call to parents should really be make. We have family experience of how rapidly meningitis and sepsis can occur, it's no joke but fortunately it isn't that.
The class teacher normally tells the office staff, who know me quite well due lots of meetings regarding my eldest son who is autistic, which is why I say I normally have a good relationship with them. You're right in he'll probably be right as rain on Monday, which is why I'll speak to them at drop off and ask to be called if it happens again, rather than an official complaint.

OP posts:
pancakestastelikecrepe · 27/06/2025 22:43

Hangingwithmygnomies · 27/06/2025 22:35

Think the rude point was in relation to you telling me there are people struggling with real problems. Telling me I'm BU - fine, the other bit was uncalled for.
I'm able to create/engage with the post as my husband was home to takeover and my son was asleep. I have the utmost respect for teachers and it's a real shame that 55k teachers are leaving the profession annually, I do think though, that on this occassion it was not handled well at all. I know it's hard to guage from a post on MN as you can't see him but I was genuinely concerned when he got home that he had been left in that state for most of the day, he wasn't just a little "off" and it's not ok.

Fair enough. As I said, hope he's okay in the morning...

Hangingwithmygnomies · 27/06/2025 22:35

pancakestastelikecrepe · 27/06/2025 22:21

How so? OP has posted on a public forum, asking for views, FGS! DS is clearly safe, she herself made reference to Calpol doing the job. If he wasn't, she surely wouldn't have had the focus to create/engage with the responses...
There's a reason 55k teachers are leaving the sector, annually

Think the rude point was in relation to you telling me there are people struggling with real problems. Telling me I'm BU - fine, the other bit was uncalled for.
I'm able to create/engage with the post as my husband was home to takeover and my son was asleep. I have the utmost respect for teachers and it's a real shame that 55k teachers are leaving the profession annually, I do think though, that on this occassion it was not handled well at all. I know it's hard to guage from a post on MN as you can't see him but I was genuinely concerned when he got home that he had been left in that state for most of the day, he wasn't just a little "off" and it's not ok.

OP posts:
Hercisback1 · 27/06/2025 22:32

It wasn't his normal teacher so they wouldn't know you work from home.
Plenty of kids act up for different teachers, she may have thought he was putting it on a bit to avoid doing work. No 8yo goes downhill so much in the 4 hours from morning break to the end of the day that it's life threatening unless they have a serious preexisting condition. If you're really bothered, speak to the teacher Monday. By then he'll probably be fine and all will be forgotten.

Hangingwithmygnomies · 27/06/2025 22:28

AmberTurtles · 27/06/2025 22:24

Not everything needs to be complained about. 🙄

Good job I'm not complaining about everything then isn't it 🙄

OP posts:
Hangingwithmygnomies · 27/06/2025 22:27

BarnOwlFlying · 27/06/2025 22:13

You could say the same about yourself OP - you sent him to school in the morning. Teachers aren’t medics and kids can rapidly get worse or better.

Why could you? He was fine when he went to school and showed no signs of being ill, it started while he was at school. An 8 year old being so unwell and in pain that they had to lie down and couldn't do work, wouldn't concern you?

OP posts:
AmberTurtles · 27/06/2025 22:24

Not everything needs to be complained about. 🙄

pancakestastelikecrepe · 27/06/2025 22:21

Katemax82 · 27/06/2025 22:05

Rude!!

How so? OP has posted on a public forum, asking for views, FGS! DS is clearly safe, she herself made reference to Calpol doing the job. If he wasn't, she surely wouldn't have had the focus to create/engage with the responses...
There's a reason 55k teachers are leaving the sector, annually

WhereAreMyKids · 27/06/2025 22:21

Yanbu @Hangingwithmygnomies

And I would be making a complaint, where I work if a child is presenting with illness or pain and getting worse or unable to work. We'd call home and give the parents the choice seeing how they go and call back if they get worse, to bring in paracetamol/ibuprofen and see if they perk up or take them home.

BarnOwlFlying · 27/06/2025 22:13

You could say the same about yourself OP - you sent him to school in the morning. Teachers aren’t medics and kids can rapidly get worse or better.