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Paid nursery inset days

85 replies

Zombiefluff · 27/06/2025 16:40

So yesterday our private nursery announced 6 inset days in their calendar from 1st of September. This is a paid, private full time nursery, not linked to a school.

I currently pay about 2k for a 1 year old with 15 hours and 1k for a 3 year old with 30.
Bank holidays are obviously paid for and now 6 additional inset days out of nowhere.
AIBU it is this nuts?
If I wanted to deal with inset days and random time off I would do a school nursery!!

OP posts:
Zombiefluff · 27/06/2025 22:07

FancyCatSlave · 27/06/2025 22:01

I paid for 4 years of private nursery without a sodding inset day, they are taking the piss @Zombiefluff but I expect they will all be at it.

Our nursery paid overtime in the evenings and weekends for training and they also closed for a week at Easter and Christmas. They manage without inset days.

Yes it is a difficult sector to operate in, yes they work very hard and the pay is poor. But the people running them are not paupers. My friend does the accounts for several nurseries, they are not on the breadline. The same day out nursery announced it’s latest fee increase the owner turned up in an £85k car leased on the business. They don’t require any sympathy (unlike the staff).

It’s telling I’ve used the nursery for 3 years and it’s never been a thing, but that it’s starting when the “funded” hours are extending. It’s just further proof that parents are the main ones being f’d over by these free hours. Our hourly fee has already gone up 45% in 3 years, plus all these additional costs now. I truly believe with the amount I’m now paying outside of the funded hours that the nursery is actually making a profit vs if the funded hours hadn’t been extended.

OP posts:
Antsinmypantsneedtodance · 27/06/2025 22:05

Absolutely ridiculous. Check your contract. If this wasn't agreed or there's not a clause for it then it shouldn't be charged for.

Surely the other parents are also annoyed about it? Maybe get together and argue against it.

Kolatop · 27/06/2025 22:05

Fetaface · 27/06/2025 21:51

I did! I used your ear waxing one! You pay for the NHS service. Some days that nurse you want is not in as they are on training. You paid for that so cannot attend when you want. You have to attend a different day. You paid for both the training and the ear waxing. Did you not read what I wrote?

Not my fault if you didn't understand. So yes I gave one. Cool.

😂😂😂😂😂
No. If you pay to have your ears syringed, you don’t pay unless the nurse is actually there to syringe your ears. Do you really think that’s what happens? You pay for the appointment and if they’re on training then you just lose out? 😂

I read what you wrote. You said nurse training is paid for from overhead costs not for individual session payments (i.e. the same way energy and insurance are paid for) - which would be perfectly reasonable. That’s what nurseries should do - and many do do.

The difference is:

  1. Charging when no service is provided is charging for costs and profit, not just costs.
  2. Charging when a service is not provided unfairly impacts parents of children in on that day or that time of the year, when all children benefit from the training.

I’ll ask again. Can you name any other situation where you pay per session for a service and still pay for that session when they refuse to provide the service?

FancyCatSlave · 27/06/2025 22:01

I paid for 4 years of private nursery without a sodding inset day, they are taking the piss @Zombiefluff but I expect they will all be at it.

Our nursery paid overtime in the evenings and weekends for training and they also closed for a week at Easter and Christmas. They manage without inset days.

Yes it is a difficult sector to operate in, yes they work very hard and the pay is poor. But the people running them are not paupers. My friend does the accounts for several nurseries, they are not on the breadline. The same day out nursery announced it’s latest fee increase the owner turned up in an £85k car leased on the business. They don’t require any sympathy (unlike the staff).

Zombiefluff · 27/06/2025 21:58

Fetaface · 27/06/2025 21:55

No one should be working unpaid. Your boss is not treating you well.

I’m not working for my boss I’m maintaining a professional accreditation, it’s standard across several professional industries.

OP posts:
reversegear · 27/06/2025 21:58

saltinesandcoffeecups · 27/06/2025 16:42

So exactly when are they supposed to training, deep cleans, heavy maintenance, planning, etc.?

Evenings and weekends, they are running a business.

WolfFoxHare · 27/06/2025 21:56

Our son’s nursery also provided wraparound care for primary school children. We found they were charging for inset days but not coinciding these with the local primary - so they’d be shut on their inset days but also not need to provide care on school’s inset days, while still charging us for these days as well. A few of us parents got together and complained - we didn’t mind paying for the school inset days even though we didn’t need the childcare, but we did mind paying twice AND having to arrange alternative childcare on the days school was open but nursery/wraparound was having an inset day. They were taking the piss.

Fetaface · 27/06/2025 21:55

Zombiefluff · 27/06/2025 21:53

@NotMeekNotObedient Do you get paid to do training for your job? Then so should nursery staff - hence the need to pay for that day.

I don’t, no, in fact I have to log a minimum of 35 CPD hours a year to maintain professional accreditation, made up from lunchtime or after work talks.

I can’t say I know very many industries where employees are paid for training. Many times it’s people taking this own time to pay for qualifications.

No one should be working unpaid. Your boss is not treating you well.

Zombiefluff · 27/06/2025 21:53

@NotMeekNotObedient Do you get paid to do training for your job? Then so should nursery staff - hence the need to pay for that day.

I don’t, no, in fact I have to log a minimum of 35 CPD hours a year to maintain professional accreditation, made up from lunchtime or after work talks.

I can’t say I know very many industries where employees are paid for training. Many times it’s people taking this own time to pay for qualifications.

OP posts:
Fetaface · 27/06/2025 21:52

Londonrach1 · 27/06/2025 21:42

Is this new...dd never had a day off nursery due to onset and she was there for 3 and a half years...ok part time but still

Some nurseries ask staff to train unpaid on their days off so the staff there will may be doing it over the weekend and then back in on the Monday.

Fetaface · 27/06/2025 21:51

Kolatop · 27/06/2025 21:40

So, no, you can’t provide one single other example of this practice? Not one. Cool.

I did! I used your ear waxing one! You pay for the NHS service. Some days that nurse you want is not in as they are on training. You paid for that so cannot attend when you want. You have to attend a different day. You paid for both the training and the ear waxing. Did you not read what I wrote?

Not my fault if you didn't understand. So yes I gave one. Cool.

NotMeekNotObedient · 27/06/2025 21:49

We pay for inset days. All the staff seem happy, the nursery doesn't have a high turnover of staff, they are well trained. It is what it is! Good thing imo.

Do you get paid to do training for your job? Then so should nursery staff - hence the need to pay for that day.

slidingsideways · 27/06/2025 21:46

Kolatop · 27/06/2025 16:53

People on mumsnet are obsessed with defending nurseries. You could say your nursery have announced a new policy where they now own your child and will be sending them up chimneys and most posters would make it your fault or explain that soot is good for their immune system.

No, YANBU. Absolutely ridiculous when nurseries decide to charge when they choose to be closed. My nursery doesn’t do it, no good nursery would. It’s also illegal for them to allocate “free” hours funding from the government to days when they’ve refused to open.

Everyone bleating “when are they supposed to train them”… on inset days is fine. Just don’t charge parents when you’re not open - obviously.

I didn’t know this about not allocating free hours on those days - Thankyou for bringing that up.

Our nursery is a small chain and they have 5 inset days spread through the year, on different days of the week. I get all the people saying “when do you expect them to do training etc?”, BUT, I have friends with kids in other very good nurseries that don’t have inset days. So how do some nurseries manage it and others don’t?

I don’t think you’re being unreasonable. I work in a customer facing role and we don’t shut to manage our staff training, we work around our customers. There must be other ways to make it work in a nursery setting?

Having said that, I’ve never worked in a nursery and understand there may be a very good reason that I haven’t considered. Very happy to hear and learn!

Zombiefluff · 27/06/2025 21:43

No actually childcare is the anomaly here.
I pay for a service I’m not getting.
I don’t expect to pay towards my architect’s degree on top of the fee for their service, nor do i pay on top of my meal for the staff to complete food safety training.
It’s not normal in any other industry to pay for 20 days of full service (only when you are signed up to Mondays by the way!) and not receive anything.

OP posts:
Londonrach1 · 27/06/2025 21:42

Is this new...dd never had a day off nursery due to onset and she was there for 3 and a half years...ok part time but still

Kolatop · 27/06/2025 21:40

Fetaface · 27/06/2025 21:39

You pay for the nurses to have their training and for your ears waxing! You pay your taxes, right? That money goes to pay for additional training for nurses during the course of the year.

So ask the gov for some tax back now you are pissed you had to pay for your ears waxing AND training! Gutted for you mate!

How do you propose the nursery pay the staff if they cannot use client's money? Ask the government? Have a fun day and ask parent to donate?

They can take it out of profits which are......guess what? Profits from parents money!

Edited

So, no, you can’t provide one single other example of this practice? Not one. Cool.

Fetaface · 27/06/2025 21:39

Kolatop · 27/06/2025 21:34

It’s vitally important that nurses are trained but if I pay to have my ear syringed then I expect to have them actually syringed, not have the nurse off on training.

It’s vitally important that dentists are trained but if I get charged for a check up, I expect my dentist there and not on training.

Swimming instructors, security guards, football coaches all need to be trained - none of them charge for a session that they won’t actually provide.

No one, literally not one person, has not “valued” training. The complaint isn’t that they’re trained 🙄 The problem is saying “we charge £X per session and still charge £X even if we refuse to do the session”.

Name any other service where you pay per session and still have to pay if you don’t get a session. Any. Just one will do.

Edited

You pay for the nurses to have their training and for your ears waxing! You pay your taxes, right? That money goes to pay for additional training for nurses during the course of the year.

So ask the gov for some tax back now you are pissed you had to pay for your ears waxing AND training! Gutted for you mate!

How do you propose the nursery pay the staff if they cannot use client's money? Ask the government? Have a fun day and ask parent to donate?

They can take it out of profits which are......guess what? Profits from parents money!

Kolatop · 27/06/2025 21:34

Fetaface · 27/06/2025 21:24

You are paying for a service. You are paying to have trained staff care for your kids. If you dont value the importance of training then by all means that is your entitlement. If you think it is bad to pay to have staff working for you then Jesus Christ no wonder it is so low pay when people dont appreciate they are caring for peoples most valuable thing but are treated as if they shouldn't get a scrap of money for that.

All workers are entitled to pay when they work. It isnt new or unique to nurseries. If they dont pay them then they will get fined for not paying NMW to staff. Not sure why we think staff should work for nothing.

Childcare and education is always the same. People think they can snap fingers and staff do as they are told for no money. Absolutely not.

It’s vitally important that nurses are trained but if I pay to have my ear syringed then I expect to have them actually syringed, not have the nurse off on training.

It’s vitally important that dentists are trained but if I get charged for a check up, I expect my dentist there and not on training.

Swimming instructors, security guards, football coaches all need to be trained - none of them charge for a session that they won’t actually provide.

No one, literally not one person, has not “valued” training. The complaint isn’t that they’re trained 🙄 The problem is saying “we charge £X per session and still charge £X even if we refuse to do the session”.

Name any other service where you pay per session and still have to pay if you don’t get a session. Any. Just one will do.

Fetaface · 27/06/2025 21:24

Zombiefluff · 27/06/2025 20:26

@Fetaface Any way they do it your child benefits. Having staff that are qualified in first aid, food hygiene, safeguarding, curriculum updates etc all impact on your child.

This justification is only used for childcare though, in no other sector is the customer expected to pay extra and directly for the staff to have basic training like health and safety and safeguarding on top of the service charge.
It just seems utterly crazy to charge someone £X per month and then charge additional days on top when not only do you need to pay the nursery fee but also lose out on pay from work.

You are paying for a service. You are paying to have trained staff care for your kids. If you dont value the importance of training then by all means that is your entitlement. If you think it is bad to pay to have staff working for you then Jesus Christ no wonder it is so low pay when people dont appreciate they are caring for peoples most valuable thing but are treated as if they shouldn't get a scrap of money for that.

All workers are entitled to pay when they work. It isnt new or unique to nurseries. If they dont pay them then they will get fined for not paying NMW to staff. Not sure why we think staff should work for nothing.

Childcare and education is always the same. People think they can snap fingers and staff do as they are told for no money. Absolutely not.

AnneElliott · 27/06/2025 21:10

None of the private nurseries I used had inset days. Yes the school nursery did but that was to be expected.

and especially annoying if this hasn’t been the approach up until now.

Zombiefluff · 27/06/2025 21:05

Kolatop · 27/06/2025 21:01

Do you apply this logic to any other job/service?

If you had a cleaning company send a cleaner and they said “your cleaner isn’t coming this week because she’s on training but you still need to pay” would you go “yeah, that’s fair, don’t want an untrained cleaner”?

If you had a dog walker and they said “sorry, not coming, I’m going on my annual dog training course, you still have to pay” then that’d fine?

If you paid to have your hair cut and were told that your appointment is cancelled but you have to pay anyway because your hairdresser is training, you’d be ok?

A private tutor? Nail tech? Window cleaner?

Can you name any other profession where you pay per session where you’re still expected to pay when they don’t provide the service? Everyone one of them still needs paying by an employer, none of those businesses charge for non-performance.

I’ve realised days I will now pay for full service while nursery is closed amounts to 20 on an average year. That’s the equivalent of a full time month!

OP posts:
Kolatop · 27/06/2025 21:01

stichguru · 27/06/2025 17:39

Training days are presumably to teach their staff things they need to know in order to be caring for/teaching your children, therefore they have to do them to remain open. If they can't charge for them, then they can't afford to pay the staff to do them, then how do they continue to care for and teach your child?

Do you apply this logic to any other job/service?

If you had a cleaning company send a cleaner and they said “your cleaner isn’t coming this week because she’s on training but you still need to pay” would you go “yeah, that’s fair, don’t want an untrained cleaner”?

If you had a dog walker and they said “sorry, not coming, I’m going on my annual dog training course, you still have to pay” then that’d fine?

If you paid to have your hair cut and were told that your appointment is cancelled but you have to pay anyway because your hairdresser is training, you’d be ok?

A private tutor? Nail tech? Window cleaner?

Can you name any other profession where you pay per session where you’re still expected to pay when they don’t provide the service? Everyone one of them still needs paying by an employer, none of those businesses charge for non-performance.

ChristmasRager · 27/06/2025 21:00

This is pretty common. Six is a lot in my experience - ours has just four and they give a lot of notice. We take leave or juggle between us xx

Zombiefluff · 27/06/2025 20:26

@Fetaface Any way they do it your child benefits. Having staff that are qualified in first aid, food hygiene, safeguarding, curriculum updates etc all impact on your child.

This justification is only used for childcare though, in no other sector is the customer expected to pay extra and directly for the staff to have basic training like health and safety and safeguarding on top of the service charge.
It just seems utterly crazy to charge someone £X per month and then charge additional days on top when not only do you need to pay the nursery fee but also lose out on pay from work.

OP posts:
Fetaface · 27/06/2025 18:46

Groundhedgehogday · 27/06/2025 18:39

I'd be really annoyed by this. We used two different nurseries for DS, neither of which had an inset day. They did very occasionally ask us to pick up by 5pm for parents evening or for a twilight training. One of closed for deep cleaning on one day because nearly every child and half the staff came down with a vomiting bug in the space of a morning.

I'd be concerned about something going on if they suddenly need 6 full days of training that required a nursery closure.

It is normal to have lots of training through the year. You just don't usually see it as in some settings they work over the weekend and have no break to ensure it is done.

That is more of a concern than staff being paid to train and have rest days as required by law.