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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this woman needs to stop jumping the queue every day?

135 replies

susanandlucypevensie · 25/06/2025 13:47

My child's nursery has a queuing system and drop off can be painfully slow. You have to queue along the narrow path that runs from the car park at the back, down to the front door, with a fence the runs all along the path, then from the front door there is a gate that opens out onto the street and you can go. The manager on the door is an older lady and likes to take her time chatting to each parent, asking how the child is, getting a full handover, and if you don't get near the front nice and early you can be stood there for 20 minutes or more.
The path where we queue is wide enough for someone to stand, with or without a buggy.
There is one woman that turns up every day with one of those big, wide, side-by-side buggies for her two kids. She can't get it down the narrow path to queue, so she just goes straight to the front door to hand her kids over, where the manager will talk to her at length about each kid individually for ages. Today, she also wanted to discuss her funding so this took even longer.
AIBU to think she should bugger off with her double buggy and queue like everyone else? carry or put the one year old in a sling and get the 2 year old to walk or stand in the queue? It already takes forever and I find it really unfair she gets to queue-jump.

OP posts:
MidnightPatrol · 25/06/2025 16:19

There would be a mutiny at my nursery if you had to wait to check your child in.

MakeItToTheMoon · 25/06/2025 16:17

She gets away with it so why would she not continue to take the piss. Do both of her children attend the nursery???

Maybe bring in your own double buggy and insert pet/ doll/ random child in the empty seat and push your way to the front of the queue.

PurpleDiva22 · 25/06/2025 16:10

Oh no I'd have to say something about this. This type of shit drives me mad. We often have to queue in the car park for a car space and there are 2 dads that CONSTANTLY drive in, pass everyone out, abandon their cars haphazardly and go into the nursery. It boils my blood!

allthemiddlechildrenoftheworld · 25/06/2025 16:10

@susanandlucypevensie and people need to use their words!! Hoi, the end of the queue is back there so off you toddle to the end!! I wouldnt put up with someone jumping in front of me every day or even any day!!

weirdoboelady · 25/06/2025 16:09

Is it an independent nursery? If not, then the solution is clear. You have tried addressing the problem with the nursery, now appeal to head office and mention the fact that the system is far more efficient when the deputy does the handovers.

fount · 25/06/2025 16:09

If her buggy won't fit in the queue, then I wouldn't expect her to wrangle her children in and out of it just to play along with the silly system the nursery has in place. She's adding a few minutes to your wait, by cutting in, but that's only a drop in the bucket. Either grin and bear it or work with the other parents to find a polite but more insistent way to tell the actual cause of the bottleneck (the manager) that this system isn't working. This isn't the correct time or place for gabbing, however well-liked she is.

JustMyView13 · 25/06/2025 16:07

Non parent here.
Are you paying for those 20mins each day during which your child is cared for by yourself, in the queue?

If so…
And everyone just accepts that?

DappledThings · 25/06/2025 16:03

Is this a school nursery? Why is everyone dropping off at the same time? I used to drop-off anywhere between 7.15 and 8.30 depending on who was working where and who was taking DC to nursery. Is there only one drop-off window? It must take even longer at collection time.

I agree your anger is misdirected. The nursery have a ridiculous system.

CanINapNow · 25/06/2025 15:59

How do any of the parents get to work on time???

ScaredyCatherine · 25/06/2025 15:56

The system is crazy. I've never had a big queue at nursery drop off. That's nuts.

She shouldn't be skipping the queue, but maybe they let her for some reason you don't know about? They must see her skip the queue and never mention it so 🤷‍♀️

ChimneyPot · 25/06/2025 15:55

Everyone needs to get a big double buggy that doesn’t fit them no one will be able to queue and they will have to change the system.

IAmNeverThePerson · 25/06/2025 15:53

Does the phrase “Oi there is a queue, get your ass in line”. Or are polite variation of the above never leave your mouth?

Cakeandusername · 25/06/2025 15:52

It sounds bonkers. I’d email nursery and ask if system could be looked at. Say if they want to keep queue system please can they remind parents not to queue jump.

Blisterinthe · 25/06/2025 15:43

I personally find handovers at drop off and pick up most of the time completely useless and having to file an incident report because my son bumped his head on a sofa at home hilarious. We only let them know because his forehead was very red when we dropped him off as it had just happened, when we picked him up it was back to normal with no bump in sight. I’d argue that it was a very normal thing to happen to a child that practicing pulling himself up.

PurpleThistle7 · 25/06/2025 15:41

This whole setup is ridiculous and I'd not be able to cope. Are there any other options? I don't have an extra half hour to sit around every morning and can't imagine many other people do either!

Theroadt · 25/06/2025 15:39

Sirzy · 25/06/2025 13:49

I think the nursery need to look at their system because having people waiting for 20 minutes is rediculous!

Frankly thd chit-chat at thd door is unreasonable, that’s the bit that needs to stop imho

MyrtlethePurpleTurtle · 25/06/2025 15:38

TinyTempest · 25/06/2025 13:53

You’re blaming wrong person.

She shouldn’t have to rearrange her children just because the manager is ignorant.

Complain about the time wasting.

Queue jumper bears the blame in a flawed arrangement

cyvguhb · 25/06/2025 15:31

Have you posted this before, I remember reading an almost exactly the same thread before. If that wasn't you that thread might have some good suggestions if you can find it

ArtTheClownIsNotAMime · 25/06/2025 15:16

Do none of the parents work? How do they have time to do this each morning?

Absurd

x2boys · 25/06/2025 15:15

Agree the system is ridiculous there will be parents that have minutes to spare, it must be infuriating for them to see the manager having long leisurely chats with each parent

If anything needs handing over they can do it via class dojo or similar

myheadsjustmush · 25/06/2025 15:09

Yeah that would p* me off too.

Definitely speak to nursery about this - 20 minutes to drop off your child is daft.

Could they have two members of staff on the door? One to speak to parents if they have any issues to discuss, and another person to do a swift handover for those that need it.

And that CF mum needs to be out in her place! 😡

MumChp · 25/06/2025 15:08

Complain to nursery. Handover was 2 minutes at our nurseries. Most parents are on their way to work!

JaneGrint · 25/06/2025 15:03

That’s a terrible queuing system! I agree with pp about complaining to the manager about it.

The drop offs at the nursery we used for our DC took a fraction of the time, and if a parent needed a lengthy handover for whatever reason there were other staff there who kept things moving for everyone else.

ladyofshertonabbas · 25/06/2025 14:57

That system is awful!

TescoGold · 25/06/2025 14:56

The nursery is at fault. Complain to the manager - and try to get everyone else to do the same.