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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think the NHS’s biggest problems aren’t management but an ageing population, unrealistic expectations and over-medicalisation?

287 replies

NaiceBlueSquid · 25/06/2025 08:47

People often blame NHS management for its ongoing crises but isn’t the real issue much deeper? An ageing population, increasing patient expectations that can’t realistically be met, over-diagnosis and medicalisation of some mental health conditions, a shortage of clinical staff, and outdated facilities all seem like far bigger problems.

AIBU to think that while NHS management could probably be improved, it’s nowhere near the biggest problem the system faces?

OP posts:
Katypp · 25/06/2025 17:12

AppleDumplingWithCustard · 25/06/2025 17:07

I was just thinking about this while reading the thread. At the opposite end of the spectrum to the people living longer argument, very, very prem babies and those with multiple morbidities are now able to be kept alive due to huge advances in treatment. To support these children through life is hugely expensive and requires ongoing and permanent resources provided by the NHS and ancillary services. I believe that quality of life is paramount and wonder how this intensive support can be justified if the child has multiple disabilities, many of which are sensory and mean that said child has no awareness. Probably a very unpopular opinion on here but my own belief is that some babies are kept alive because they can be rather than that they should be.

I agree with this.
But the issue is, I suppose, how/who makes the decision if a life is worth fighting for?

AppleDumplingWithCustard · 25/06/2025 17:07

OntheBorder1 · 25/06/2025 11:12

Would you say the same about the amounts spent on very premature babies who once would have died and now don't with medical intervention but often are left with lifelong issues?

So easy just to blame the old.

I was just thinking about this while reading the thread. At the opposite end of the spectrum to the people living longer argument, very, very prem babies and those with multiple morbidities are now able to be kept alive due to huge advances in treatment. To support these children through life is hugely expensive and requires ongoing and permanent resources provided by the NHS and ancillary services. I believe that quality of life is paramount and wonder how this intensive support can be justified if the child has multiple disabilities, many of which are sensory and mean that said child has no awareness. Probably a very unpopular opinion on here but my own belief is that some babies are kept alive because they can be rather than that they should be.

MaloryJones · 25/06/2025 16:54

TheFinePrintess · 25/06/2025 11:05

@LolaLouiseI agree with you totally. IMO people are now living longer than they should, certainly longer than the NHS can cope with. I think sometimes medical intervention has gone too far, maybe that’s why we are seeing so much dementia - because these people would previously have been killed off by other diseases that we can now cure.
It’s a whole other thread but It makes me angry/sad when I see over 80s refusing DNR not only because it’s such an aggressive procedure for people that old but also because it’s basically an attempt to bring back to life a person who has effectively died…

I agree totally with your post 👏

I am 60 and healthwise not great but not bad . At this moment in time I have foot drop, unexplained weight loss (so seeing a Dietician now) and various other (non serious) issues.
I have always thought, from young, that those who are in pain, terminally Ill should be able to choose to be euthanised , as we would not let an animal suffer would we ? I still stick by that.
My own DM is 81 and fit as a fiddle, but she has always looked after herself..

mugglewump · 25/06/2025 16:49

There are so many factors creating problems for the NHS Model: 1) aging population and underfunded social care (creates bed blocking as nowhere for the patients to go who aren't able to return to their homes); 2) Escalating costs of care with new medicines and machines, 3) Understaffing - Lack of places for newly qualified doctors, no longer bursaries for student nurses, Brexit meaning excellent healthcare staff from EU cannot help out; 4) Expectations and 5) difficulty in getting GP appointments mean people either rock up at A and E, or they leave the problem until it gets really bad and they need hospital. I don't believe health tourism is really an issue - it's a scapegoat created by the tabloid press.

Annoyeddd · 25/06/2025 16:46

Badbadbunny · 25/06/2025 14:03

No, OH needs the highest strength which can only be given on prescription. It was a right battle to get it. His oncologist couldn't prescribe it. His GP just referred him back to the oncologist. The hospital pharmacy confirmed it had to be on prescription.

Does it say P or POM on the box. If P you can buy if POM you can't.

The vast majority of people could buy ferrous sulphate, ferrous fumarate or ferrous gluconate at the pharmacy counter.

Boomer55 · 25/06/2025 16:44

NaiceBlueSquid · 25/06/2025 08:47

People often blame NHS management for its ongoing crises but isn’t the real issue much deeper? An ageing population, increasing patient expectations that can’t realistically be met, over-diagnosis and medicalisation of some mental health conditions, a shortage of clinical staff, and outdated facilities all seem like far bigger problems.

AIBU to think that while NHS management could probably be improved, it’s nowhere near the biggest problem the system faces?

No, it’s basically the NHS wasting money due to inefficiency and poor management. It needs reform.

Katypp · 25/06/2025 16:40

NewGoldFox · 25/06/2025 16:34

Could I add that a lot of admin, hcas and portering staff will be earning under or around £13 an hour. Plus having parking costs deducted.

Oh God, not the parking costs again. As if no one else who works ever has to pay for parking.

NewGoldFox · 25/06/2025 16:34

Could I add that a lot of admin, hcas and portering staff will be earning under or around £13 an hour. Plus having parking costs deducted.

lilacao · 25/06/2025 16:21

I think prevention is often overlooked - I include the NHS in that. Infection control in hospitals, GPs etc is woeful, especially for airborne viruses. Patients shouldn’t be made more ill by attending healthcare, especially when there is little that is done for life changing impacts of poor infection control on them. Staff should have a safer workplace too.

I think many things take too long to diagnose or offer help with. How many posts on here do we see about people where it’s taken years to get a diagnosis for something that shouldn’t be that difficult. How many have had to fight for simple things like HRT or to have blood work properly looked at and responded to? One size fits all approach rather than looking at results that are abnormal for that individual. I’ve read posts of people desperate for mental health help too, but are offered little or nothing in between crisis mode and major crisis mode.
Patients with complex needs are often not looked at holistically.

Dymaxion · 25/06/2025 16:19

One thing that I find particularly frustrating, is giving evidence based advice and a treatment plan, which the patient then refuses to engage with, resulting in often years of sub-optimal treatment at huge cost to the NHS.

Allthegoodnamesarechosen · 25/06/2025 16:18

Lardychops · 25/06/2025 14:40

I lived in Spain for 7 years 2000-2007

Phenomenal healthcare over there, great system. Kids don’t even see GPs only Paediatricians.

Dentistry was another kettle of fish all
private- but health service was amazing.

I think you will find that things have changed in Spain in the last twenty years. Even in UK, the NHS was in a far better state than it is now.

My French friends tell me that their access to treatment has declined greatly in quality since Covid in particular.

ARichWomansWorld · 25/06/2025 16:10

@greencartbluecart Diabetes costs 10% of the NHS budget.

My neighbour has been diagnosed with type 2 diabetes recently, he is very overweight, late fifties. Well educated, has a decent well paid job. Pops off on cruises. My DH saw him a few roads away when he was popping in to a small corner shop. He was dumping loads of wine bottles in a public bin. I’m friendly with his wife he is obviously drinking behind her back making his condition worse. He isn’t stupid he knows full well what he is doing. I’m staying out of it.

DameDiazepamTheDramaQueen · 25/06/2025 16:04

MidlifeWondering · 25/06/2025 09:40

I work in the NHS and it is very top heavy with management.
But I agree that that’s only part of the issue…

  1. The European model would work better and make people hopefully less likely to overuse the NHS just because it’s free and they can.
  2. Patients need to take more accountability… the number of patients that are obese, smoke, drink, don’t exercise etc and are then surprised they are unwell. If everyone got the basics right, there’d be a lot less ill patients!
  3. So many missed appointments! There should be a fee for this
  4. Health tourism is frustrating and very common in my department

There are loads of other factors, but those are my main few 😂

The NHS are as bad at cancelling appts at the last minutes.

Bumpitybumper · 25/06/2025 16:04

JenniferBooth · 25/06/2025 14:27

https://news.sky.com/story/poorest-fifth-of-uk-would-need-to-spend-45-of-disposable-income-to-afford-healthy-diet-13298853

The poorest fifth of the UK would need to spend almost half their disposable income on food to achieve the government's recommended healthy diet, a new report has found.
It comes alongside a warning that healthier food is getting more expensive at twice the rate of less healthy options, with food that is lower in fat, salt and sugar now twice as expensive per calorie as its less nutritious counterparts.

It means the most deprived fifth of the population would need to spend 45% of their disposable income on food to achieve a government-recommended healthy diet.
This rose to 70% of disposable income for those in households with children.

This simply isn't true though is it? We all know that you can eat healthily and cheaply so I don't know how this figure was calculated. An apple costs the same as a chocolate bar. Lentils, frozen veg etc are all very affordable. You don't need that much meat in a healthy diet. Eggs are relatively affordable. I know it isn't true because I was fed and extremely healthy diet as a child and it would be extremely affordable by now.

I'm not saying it had lots of berries, expensive meat and expensive veggies. A pack of carrots is still pennies as are bananas. It is totally achievable to eat well still on a very limited budget.

Itallcomesdowntothis · 25/06/2025 15:59

Itallcomesdowntothis · 25/06/2025 15:51

Yeah it’s all from their own healthcare systems but I can’t be asked to go back and source specifically to allay your question.

it can work and it does quite successfully in a lot of places. The negative multiple reasons is why we have a broken system - because there is always a reason why we can’t do something. What I’m saying is there are a lot of good solutions in a lot of the western world in universal healthcare that do work.

Here’s some:

Quick Google if my experience isn’t enough….

In Canada, while many healthcare services, including most doctor's appointments, are covered by public health insurance, patients may be charged a fee for missed appointments, especially if they don't provide sufficient notice of cancellation. This fee is not covered by provincial health insurance and is intended to offset the cost to the clinic or physician for the missed time.

France will introduce a €5 penalty for people who fail to turn up to doctors' appointments, Prime Minister Gabriel Attal said Saturday, April 6. The fine was one of several measures
announced by Attal to boost a health service struggling to keep up with increasing demands from an aging and growing population.

Yes, in the Netherlands, you may be charged a no-show fee if you miss a doctor's appointment without canceling it in advance, typically within 24 hours or a full working day. This fee is not covered by your health insurance.

In Germany, doctors can charge patients for missed or cancelled appointments, but usually only in exceptional cases and if they can demonstrate financial loss. A common scenario where a fee might be charged is when an appointment is cancelled with less than 24 hours' notice, or if a patient has a pattern of missed appointments.

In Australia, patients may be charged a cancellation fee or a "no-show" fee for missed doctor's appointments, especially if they don't provide sufficient notice of cancellation. The specific fee amount can vary between clinics, but is typically between $50 and $100. If you repeatedly miss appointments or fail to cancel, the clinic may refuse to schedule future appointments.

Itallcomesdowntothis · 25/06/2025 15:56

JenniferBooth · 25/06/2025 13:45

And................once more with feeling!!!!!!!!!!!!!!
Do.you.also.think.it.should.work.the.other.way. Should the NHS pay patients for an appointment cock up caused by them

Edited

No and take a minute. Most other universal healthcare systems in the western world do this. They do charge for legitimate misses. I have feeling - I just don’t have the arrogance that the NHS system is the best having experienced other universal healthcare systems: it’s broken: it needs to be fixed and that means thinking differently.

CarefulN0w · 25/06/2025 15:54

Teajenny7 · 25/06/2025 15:22

I would agree that there is unrealistic expectations on the NHS. It is not just the elderly who have these expectations.

Had this discussion with a group of medics who I graduated with.
The concensus was to stop funding;
gender reassignment
IVF
Charge people who have private procedures abroad that go wrong (such as boob jobs, tummytucks)
Charge insurance companies or private hospitals for procedures that the NHS have to fix
Plastic surgery should be for the disfigured or disabled or rectifying after cancer treat not for body dismorphia

They were unhappy with the trend in people demanding diagnosis, for ADHD or Autism in later life. Who then go on to want PIP.
I work with SEND children and questioned the leading psychiatrist response was we are all neurodiverse. We all learn in different ways!

Suggestion on things to do
Charge for non attendance of appointments
Use more IT to monitor chronic conditions
Bring back 8 hour shifts for nurses on the ward.

Better education for health conditions
Educate people on what is necessary for A and E and what is time wasting

Full time mental health staff in all medical and educational establishments

Basic lessons in school to cover what to do if you cut your finger! I remember teaching this years ago.

Be honest with people and relatives and spell out the chance of survival, the quality of life of certain procedures

For the profession to remember just because can do it doesn't mean you should.

It was a rather interesting reunion weekend. We all were in Halls together as students.

I can't remember all of what they agreed on as the red wine flowed!

I am not saying these are all my views but it was really interesting discussions.

I’m going to assume that as someone who works with SEN children you know that most people with ADHD and or Autism don’t claim PIP?

And that you also know of the wider economic costs of not identifying and supporting people with neurodiversity, in terms of depression, addiction and other mental illness, along with a higher likelihood of being involved in criminal activities, spending less time in employment and struggling with relationships?

Itallcomesdowntothis · 25/06/2025 15:51

Yeah it’s all from their own healthcare systems but I can’t be asked to go back and source specifically to allay your question.

it can work and it does quite successfully in a lot of places. The negative multiple reasons is why we have a broken system - because there is always a reason why we can’t do something. What I’m saying is there are a lot of good solutions in a lot of the western world in universal healthcare that do work.

pumicepumy · 25/06/2025 15:51

What I objected to was your statement that good care is only available if you go private, which is both misleading and incorrect. 🙄

I didn't make that statement though 🙄

pumicepumy · 25/06/2025 15:49

@spoonbillstretford you need to re read what I actually replied to and said...

I replied to a post that said they wanted every person to receive excellent palliative care. And I said that it's not possible to do that unless you can afford private because after all until you are ill you don't know what you will get.

I know there are definitely people who don't have someone to advocate for them and don't receive good care.

So you agree then 😆

I object to your lack of comprehension but it's pretty common on MNs these days.

TigerRag · 25/06/2025 15:48

"They were unhappy with the trend in people demanding diagnosis, for ADHD or Autism in later life. Who then go on to want PIP.
I work with SEND children and questioned the leading psychiatrist response was we are all neurodiverse. We all learn in different ways"

Would you say the same to people trying to get a diagnosis for a physical condition where there's no treatment or cure?

spoonbillstretford · 25/06/2025 15:45

pumicepumy · 25/06/2025 15:41

@spoonbillstretford I'm still confused why you are extrapolating your experience to everyone. You seriously think everybody experiences excellent palliative care on the NHS? 😆

No I don't, I know there are definitely people who don't have someone to advocate for them and don't receive good care.

What I objected to was your statement that good care is only available if you go private, which is both misleading and incorrect. 🙄

pumicepumy · 25/06/2025 15:43

But yes, it would've been politically problematic to talk about this.

still is

Theroadt · 25/06/2025 15:41

Colango · 25/06/2025 08:51

Yes this is how I feel. Management is an issue but this is a big distraction away from the real issue which is expectation vs reality. I am NHS and have witnessed people having an unhinged meltdown that public systems do not work instantly like Amazon or Uber. This is not to say I blame people for having this expectation I think in an on demand society today it’s actually very difficult to process the concept of having to wait

I’ve had pretty rubbish experiences on NHS and that’s wholly down to staff incomprtence - my expectations were 100% mainstream

pumicepumy · 25/06/2025 15:41

@spoonbillstretford I'm still confused why you are extrapolating your experience to everyone. You seriously think everybody experiences excellent palliative care on the NHS? 😆

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