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To think this nurse was unprofessional?

383 replies

ThisCoolOP · 19/06/2025 17:06

So I went for an appointment at my GP surgery to try and verify the accuracy of two home blood pressure monitors we have in our house. The two monitors give virtually identical readings to each other for everyone in our family - but for my sister one reads 10 - 15 points lower than the other on thr systolic number.

During the appointment, my sister attempted to explain the situation and that she wanted to compare both machines against a manual reading. The nurse immediately told her to "just bin" one of the machines without any attempt to even compare it

The nurse then proceeded to only check one of the machines (the one that reads lower). When the machine displayed a reading of 150/100, she then performed a "manual check" and literally immediately stated "yeah 150/100". Might be just me, but this rapid confirmation seems like the nurse was simply just re-stating the reading she had seen on the machines screen (literally told me her reading was the exact same number) rather than conducting a genuine, independent manual verification. Her pre-judgement of which machine was correct was evident from the beginning, as she refused to consider checking the second machine, despite my clear explanation of the discrepancy of both machines for me, but identical readings for the rest of the family

As a result, I was left in the exact same position I was in before the appointment. I actually suffer from anxiety and came back in tears at how sharp and unhelpful she had been, and because it seemed she had made her mind up there and then she was only checking one machine and that was the correct one (despite them giving the same readings for everyone else), i don't trust what she told me at all

OP posts:
SDTGisAnEvilWolefGenius · 19/06/2025 21:40

If I understand you correctly, @ThisCoolOP, the nurse checked one of your BP machines against the surgery’s one, and found yours was giving the same result as hers. So you can be sure that that one is measuring accurately, which is what you needed to know. Given that, her advice to throw the other one away seems logical to me.

Diydanny · 19/06/2025 21:36

TheignT · 19/06/2025 17:20

I'd go to your local pharmacy. I had a machine on loan from the surgery as they wanted me to monitor my BP readings, then I bought my own. Not sure why people think it is unreasonable to go to surgery for support when they want you to monitor it.

Indeed. I was invited to take our machine into the surgery so it could be compared to theirs.

BusyExpert · 19/06/2025 21:24

screwyou · 19/06/2025 17:14

I am only shocked a Nurse would waste her time with you under these circumstances and I am a Nurse.

and I amongst other qualifications was a cardiothoracic and ITU nurse and a diastolic pressure of 100 is a cause for concern so the OP did exactly the right thing in seeing the practice nurse
most decent GP practices offer to calibrate your home machine against the machine at their practice for consistency in readings. They should also ensure that tyou are taking the BP correctly, fitting the cuff properly, sitting in the correct position.
The cheap BP machines that you buy for home use do start to fail after a while. I would throw both away and buy a new one.

ThisCoolOP · 19/06/2025 21:22

WaryCrow · 19/06/2025 21:20

Do you have any idea how busy nurses are and what theY now have to do to earn shit money? Do you go into a shop at random and ask them to check random machines as well? Get hold of the manufacturer

Yes and that's why we didnt phone up and didnt actually ask for an appointment! It was one of the healthcare assistants at the surgery that booked it and told to take both machines in! No need to be so harsh asking if I go into shops asking them to check random machines. No of course I don't. I didn't even ask them to check, was asked to take both in by the healthcare assistant that booked the appointment

OP posts:
WaryCrow · 19/06/2025 21:20

Do you have any idea how busy nurses are and what theY now have to do to earn shit money? Do you go into a shop at random and ask them to check random machines as well? Get hold of the manufacturer

Auroraloves · 19/06/2025 21:17

Rosscameasdoody · 19/06/2025 20:39

A manual check is using a cuff, a manual balloon pump and a stethoscope.

Edited

Thanks. I do know this. It seems @ThisCoolOP Is not so sure with all of the inverted commas. I am wondering why she is questioning the nurses practice.

ThisCoolOP · 19/06/2025 21:14

Hedgehogbrown · 19/06/2025 21:05

Well it sounds like most of you replying know fuck all about this issue and love being snidy and judgemental about how other people use the Doctor. If the NHS was funded properly you wouldn't be so petty and awful to people who need to use it for a valid service. If you saw the NHS website you would be surprised what they recommend you book an appointment for. Doctors aren't just sitting around waiting for you and your special important condition you know. They do see other people sometimes.
OP, just do as she says and use the machine she told you to. You are over thinking this.

Edited

Thanks :)

Honestly the amount of comments I've had from people on this thread saying they can't get appointments because of people like me and my disgusting behaviour, when i didnt even request the appointment, only messaged asking advice on our online portal. It was a healthcare assistant who booked the appointment

I've actually cancelled a few appointments I've been given over the past year for things I didn't think really needed an appointment because I know people have more urgent problems that might need them

So to get so many harsh comments saying how disgusting my behaviour is and they can't get appointments because of people like me has proper upset me tonight :(

Not going to bother commenting anymore, but thanks to those of you who have been totally lovely and understood

OP posts:
Jabberwok · 19/06/2025 21:12

Rosscameasdoody · 19/06/2025 20:34

You think a blood pressure reading of 150/100 is trivial ?

But the sister getting the nurse to check her machine is, rather than just getting her bp checked. For the sister to check several times herself at different times
Why take in the machine and get the nurse to check it. The nurse does the bp, the one with the closest reading is kept, the other is binned.

Clearly the sister (and op) are worried about bp. Fine understand but why get a professional in a service already stretched to concentrate on her machine....why not by a third machine, see a pharmacist, borrow her sisters?

TheIceBear · 19/06/2025 21:11

HarlanPepper · 19/06/2025 21:03

Maybe you could learn how to take a manual reading? It's not that difficult. Your sister could too. That way you know you're getting the right reading every time

Actually this is a good suggestion

teraculum29 · 19/06/2025 21:11

TheignT · 19/06/2025 17:20

I'd go to your local pharmacy. I had a machine on loan from the surgery as they wanted me to monitor my BP readings, then I bought my own. Not sure why people think it is unreasonable to go to surgery for support when they want you to monitor it.

Last time when I was at my surgery the nurse said to me to bring my own blood pressure monitor to check if it gives accurate readings, and compare with the one at the surgery.

so Op did the right thing.

wordler · 19/06/2025 21:11

ThisCoolOP · 19/06/2025 21:04

Exactly, thought it was a bit wrong of her to straight away tell us which to bin without even checking. Just that doubt in mind with that, that she'd made her mind up judged which was accurate and then just told us she'd got the same reading if that makes sense

Honestly, had it not been for her telling us straight away to bin one and the doubt of her pre judging which was accurate, would have trusted her more

Tbh, I know others who have had problems with this same nurse with her talking over them and not listening properly to them etc

So the real issue is you don't really trust her enough to believe she gave you the right result.

My advice then would be to do the monitoring using the machine she did test. Then when your sister comes to her GP appointment to discuss the results, bring your machine in again and do the check again against the surgery one on the day. That should put an end to the wondering.

ThisCoolOP · 19/06/2025 21:07

Coatsoff42 · 19/06/2025 21:04

Yes, I’m not saying you are lying! But to hear that account you would spend a chunk of time thinking wtf? It’s definitely one to get your head around.
Im wondering if the cuffs are different sizes or shapes? Or if your sister has big arms or very small arms?
I don’t think she would have lied about checking it either, it’s not worth her PIN.

The weird thing is, we've even tried using the same cuff on both machines (but putting the correct connector bit on for each machine) in case size was the issue. But still get the same thing, even after measuring my sisters arm to check cuff size too

OP posts:
Hedgehogbrown · 19/06/2025 21:05

Well it sounds like most of you replying know fuck all about this issue and love being snidy and judgemental about how other people use the Doctor. If the NHS was funded properly you wouldn't be so petty and awful to people who need to use it for a valid service. If you saw the NHS website you would be surprised what they recommend you book an appointment for. Doctors aren't just sitting around waiting for you and your special important condition you know. They do see other people sometimes.
OP, just do as she says and use the machine she told you to. You are over thinking this.

Coatsoff42 · 19/06/2025 21:04

ThisCoolOP · 19/06/2025 21:01

Thanks :) Honestly, it wish it was just a crazy story but actually experimented a few times I've checked myself with both machines and both numbers literally within 5 points of each other. Check my sister with both and always a 15 sometimes 20 point difference between both machines, with the same machine always being lower no matter which was round we use it

Yes, I’m not saying you are lying! But to hear that account you would spend a chunk of time thinking wtf? It’s definitely one to get your head around.
Im wondering if the cuffs are different sizes or shapes? Or if your sister has big arms or very small arms?
I don’t think she would have lied about checking it either, it’s not worth her PIN.

ThisCoolOP · 19/06/2025 21:04

wordler · 19/06/2025 21:00

As she actually told you to bin one - which is quite an extreme thing to say - it's likely that she could judge just by looking at them which one was going to be the more accurate one.

Or she guessed - it was 50/50 chance.

I'm sure if the reading for the one she tested had been wildly off then she'd have taken a look at the second machine.

Exactly, thought it was a bit wrong of her to straight away tell us which to bin without even checking. Just that doubt in mind with that, that she'd made her mind up judged which was accurate and then just told us she'd got the same reading if that makes sense

Honestly, had it not been for her telling us straight away to bin one and the doubt of her pre judging which was accurate, would have trusted her more

Tbh, I know others who have had problems with this same nurse with her talking over them and not listening properly to them etc

OP posts:
Helen1625 · 19/06/2025 21:04

ThisCoolOP · 19/06/2025 17:27

Hi, exactly. They've requested a 7 day diary, but if she notes down the readings from one machine it puts her in the stage 2 hypertension category. But the other puts her in the normal and sometimes low category

I was put on bp medication for a short while and had to take some readings at home then go back. The nurse specifically asked me to bring my machine with me to my appointment so that she could compare readings and make sure my own one was accurate. I believe the machines should be calibrated every so often? I think it's quite reasonable to get a check up of your bp and ask her to check your machine at the same time.

HarlanPepper · 19/06/2025 21:03

Maybe you could learn how to take a manual reading? It's not that difficult. Your sister could too. That way you know you're getting the right reading every time

ThisCoolOP · 19/06/2025 21:01

Coatsoff42 · 19/06/2025 20:57

I don’t think it was that bad. I think you are a bit sensitive.
It sounds like a bit of a crazy story that only your SIL gets different readings, and the nurse did check one against her own, and said it was correct.
blood pressures are so variable from one minute to the next almost, I think a 10-15mmhg difference on a home monitor would not be too bad. Not ideal, but you would get a picture, and over time your sister would get her BP checked regularly.
the difference between 150 and 165 doesn’t make a big difference in treatment I think. They would both be cause for concern.
And if they were lower, say comparing 135 and 150 over a period of 7 days it would show a pattern of going higher or lower depending on the stress of the day etc.

I also think that the nurse might have just seen someone truly suffering with a terminal illness etc, and this might have been the best she could do in a jam packed schedule, you don’t always get to decompress between one person and the next.

I think you are kind to worry about your sister so much, she is very lucky.

Thanks :) Honestly, it wish it was just a crazy story but actually experimented a few times I've checked myself with both machines and both numbers literally within 5 points of each other. Check my sister with both and always a 15 sometimes 20 point difference between both machines, with the same machine always being lower no matter which was round we use it

OP posts:
wordler · 19/06/2025 21:00

ThisCoolOP · 19/06/2025 20:56

Like I say, because it seemed she'd made her mind up there and then which was going to be correct when she told us to bin one before checking either

As she actually told you to bin one - which is quite an extreme thing to say - it's likely that she could judge just by looking at them which one was going to be the more accurate one.

Or she guessed - it was 50/50 chance.

I'm sure if the reading for the one she tested had been wildly off then she'd have taken a look at the second machine.

steff13 · 19/06/2025 20:58

ThisCoolOP · 19/06/2025 20:48

Hey Steff, it would have mattered which she checked as we experimented at home with both. One consistently reads so much lower than the other, but only on my sister. Doesn't matter if we use the lower machine first, wait five minutes and then test with the higher machine or the opposite way round. The lower machine will always be lower

But it only does that on your sister, not on you or the other people you tested, ergo the problem is your sister not the machine.

Rosscameasdoody · 19/06/2025 20:57

Impatient6227 · 19/06/2025 20:48

Also think it's absolutely ridiculous to take an appointment up for this.

Why Do you not think it important to have an accurate BP reading, given the consequences of it remaining high ? Do you not think the nurse thought it significant and that’s why the appointment was given ?

Coatsoff42 · 19/06/2025 20:57

I don’t think it was that bad. I think you are a bit sensitive.
It sounds like a bit of a crazy story that only your SIL gets different readings, and the nurse did check one against her own, and said it was correct.
blood pressures are so variable from one minute to the next almost, I think a 10-15mmhg difference on a home monitor would not be too bad. Not ideal, but you would get a picture, and over time your sister would get her BP checked regularly.
the difference between 150 and 165 doesn’t make a big difference in treatment I think. They would both be cause for concern.
And if they were lower, say comparing 135 and 150 over a period of 7 days it would show a pattern of going higher or lower depending on the stress of the day etc.

I also think that the nurse might have just seen someone truly suffering with a terminal illness etc, and this might have been the best she could do in a jam packed schedule, you don’t always get to decompress between one person and the next.

I think you are kind to worry about your sister so much, she is very lucky.

ThisCoolOP · 19/06/2025 20:56

wordler · 19/06/2025 20:54

So at this point why aren't you happy with the evidence from the test in the surgery that the one she tested is the right one to keep using, and either bin the one which offers the lower reading or just don't use it for your sister as she is the only one with a problem with it.

Like I say, because it seemed she'd made her mind up there and then which was going to be correct when she told us to bin one before checking either

OP posts:
wordler · 19/06/2025 20:54

So at this point why aren't you happy with the evidence from the test in the surgery that the one she tested is the right one to keep using, and either bin the one which offers the lower reading or just don't use it for your sister as she is the only one with a problem with it.

ThisCoolOP · 19/06/2025 20:53

TheIceBear · 19/06/2025 20:48

I suppose you have to go with the nurses reading and if you don’t trust that, get it checked elsewhere. Or buy a new machine if it needs to be done at home, I’m not sure what the alternative is really but if you buy a new one stick with it and don’t keep checking on the old ones . It is bizarre they are giving such different readings.

It is really bizarre as everyone else in the family, their readings are identical. Like within points of each other. But then on my sister they are constantly so far out with the same one always being lower and the same one always being higher, no matter which one we use first

OP posts: