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To think this nurse was unprofessional?

383 replies

ThisCoolOP · 19/06/2025 17:06

So I went for an appointment at my GP surgery to try and verify the accuracy of two home blood pressure monitors we have in our house. The two monitors give virtually identical readings to each other for everyone in our family - but for my sister one reads 10 - 15 points lower than the other on thr systolic number.

During the appointment, my sister attempted to explain the situation and that she wanted to compare both machines against a manual reading. The nurse immediately told her to "just bin" one of the machines without any attempt to even compare it

The nurse then proceeded to only check one of the machines (the one that reads lower). When the machine displayed a reading of 150/100, she then performed a "manual check" and literally immediately stated "yeah 150/100". Might be just me, but this rapid confirmation seems like the nurse was simply just re-stating the reading she had seen on the machines screen (literally told me her reading was the exact same number) rather than conducting a genuine, independent manual verification. Her pre-judgement of which machine was correct was evident from the beginning, as she refused to consider checking the second machine, despite my clear explanation of the discrepancy of both machines for me, but identical readings for the rest of the family

As a result, I was left in the exact same position I was in before the appointment. I actually suffer from anxiety and came back in tears at how sharp and unhelpful she had been, and because it seemed she had made her mind up there and then she was only checking one machine and that was the correct one (despite them giving the same readings for everyone else), i don't trust what she told me at all

OP posts:
Horserider5678 · 19/06/2025 18:38

YesHonestly · 19/06/2025 18:34

My mum had a stroke and is on blood pressure medication.

She has to call the surgery if her readings are too low/too high on her blood pressure machine, and she’ll be seen by a practice nurse same day who will take her blood pressure.

If the machine appeared faulty and she couldn’t get an accurate reading, then she would be seen and have her blood pressure taken.

I assume the OP’s relative has a reason for taking her blood pressure daily and needing to know which measurement is accurate.

Why is that shocking?

Basically because she wanted the nurse to tell her which machine to use! That’s not a nurses job so no wonder the nurse got hacked off!

gsiftpoffu · 19/06/2025 18:38

When the machine displayed a reading of 150/100, she then performed a "manual check" and literally immediately stated "yeah 150/100". Might be just me, but this rapid confirmation seems like the nurse was simply just re-stating the reading she had seen on the machines screen

Did the nurse do a manual reading, as in put a cuff on, pump it up and release?

Why are you doubting that it's 150/100 if she actually went through the motions of doing the reading?

The white coat high blood pressure is a problem though. I have it too but normally my doctor just mentally knocks off a few points to decide whether it's ok or not.

ArtTheClownIsNotAMime · 19/06/2025 18:37

ThisCoolOP · 19/06/2025 18:34

No I have not made my mind up about it happening, I've wrote exactly as it happened! My sister is the one with the BP problem and the couple of paragraphs where it says I, should say my sister. I'd sent it to a friend i know and missed changing a couple of the I's!

Why are you pretending to be your sister when writing to a friend?

Figsaregood · 19/06/2025 18:37

I can't believe how many people are giving you a hard time OP, for doing exactly what your practice advises and booking an appointment. I agree with you that you need to establish which machine is correct, because you are testing for 7 days. Why test on a faulty machine for 7 days, submit the results, find they are wrong and have to do it all over again? That would be a waste of NHS resources. How long would it actually take for the health professional to test you twice? Minutes. (Your practice booked you in with a nurse, but they could have booked you in with someone else. Their choice).
And for those suggesting the OP should test on a pharmacy machine or a GP practice machine, coming straight in off the street and testing is not ideal. The guidelines say to wait for 15 mins to let your BP settle. Also, as someone else mentioned, BP varies throughout the day.
Good luck in getting to the bottom of it OP. Once established that you are testing correctly you will feel much more confident about the process.
All these shirty comments are enough to raise your blood pressure ! 😄

Horserider5678 · 19/06/2025 18:36

ThisCoolOP · 19/06/2025 17:14

Hi, I take blood pressure medication and had been getting very high readings on one the machines 170/100 as an example. The NHS website actually advises to contact the surgery for readings of that level. So i messaged on our online portal stating the problem is had, that one machine was giving very high readings and one low. It was one of the receptionist that booked the appointment

It’s not the responsibility of the practice to tell you which machine is correct! If it had been I’d have told you to bin both of them! Home monitoring is notoriously unrealisable as machines aren’t regularly calibrated, incorrect positioning of the cuff affects it along with which arm you use! Add to which you are supposed to record the best of 3 with each measurement around 5 minutes apart!

ThisCoolOP · 19/06/2025 18:34

ArtTheClownIsNotAMime · 19/06/2025 18:31

You've made your mind up that happened, which is not the same as it happening. You can't even get straight who you are.

No I have not made my mind up about it happening, I've wrote exactly as it happened! My sister is the one with the BP problem and the couple of paragraphs where it says I, should say my sister. I'd sent it to a friend i know and missed changing a couple of the I's!

OP posts:
YesHonestly · 19/06/2025 18:34

screwyou · 19/06/2025 17:14

I am only shocked a Nurse would waste her time with you under these circumstances and I am a Nurse.

My mum had a stroke and is on blood pressure medication.

She has to call the surgery if her readings are too low/too high on her blood pressure machine, and she’ll be seen by a practice nurse same day who will take her blood pressure.

If the machine appeared faulty and she couldn’t get an accurate reading, then she would be seen and have her blood pressure taken.

I assume the OP’s relative has a reason for taking her blood pressure daily and needing to know which measurement is accurate.

Why is that shocking?

Zippidydoodah · 19/06/2025 18:34

Good grief.

MoominUnderWater · 19/06/2025 18:34

I’d assume if her manual reading had been different to the machine she would just have said the machine was inaccurate and then maybe tried the second machine as well to see if that was more accurate than the first machine. But she didn’t need to do this.

MoominUnderWater · 19/06/2025 18:32

ThisCoolOP · 19/06/2025 18:29

Not with both machines she didn't! She had made her mind up from the beginning which was the correct one without checking both, and literally just read the exact same number back from the screen

But did she do that machine and then do a manual and both were the same so that confirmed that machine was correct? In which case she’s correct, use that machine as she has demonstrated it’s accurate. The other machine is irrelevant. If you only had one machine you’d never have had this issue.

Your main problem was that you seem to think the nurse is lying about what the manual reading was? I’m not sure why you think that? Why would she lie?

ThisCoolOP · 19/06/2025 18:32

tinyspiny · 19/06/2025 18:29

But then they should simply take the BP with their machine and treat accordingly , whether your machine is correct is immaterial to the consultation .

Not if whitecoat hypertension is the problem! Some people's blood pressure shoots up in a medical environment, which is why they suggested monitoring at home on your own machine

OP posts:
ArtTheClownIsNotAMime · 19/06/2025 18:31

ThisCoolOP · 19/06/2025 18:30

She had appeared to make her mind up from the beginning which was the correct one, that's the thing. She appeared to just read exactly the same number back as her mind was made up at the start

You've made your mind up that happened, which is not the same as it happening. You can't even get straight who you are.

Anyahyacinth · 19/06/2025 18:31

ThisCoolOP · 19/06/2025 18:29

Not with both machines she didn't! She had made her mind up from the beginning which was the correct one without checking both, and literally just read the exact same number back from the screen

This isn’t patient centred care and is, I agree, a totally unhelpful and unproductive approach by the nurse involved ..🌷

ThisCoolOP · 19/06/2025 18:30

ArtTheClownIsNotAMime · 19/06/2025 18:29

She didn't need to. She checked one and confirmed it was accurate.

She had appeared to make her mind up from the beginning which was the correct one, that's the thing. She appeared to just read exactly the same number back as her mind was made up at the start

OP posts:
MoominUnderWater · 19/06/2025 18:30

I’m confused. Initially you say the readings are different for your sister. Then later on you say the discrepancy is for you. Who is having an issue with different readings and is that the same person with high blood pressure?

if you’re worried take both readings and write down the average.

tinyspiny · 19/06/2025 18:29

ThisCoolOP · 19/06/2025 17:58

And that's exactly what we are trying to actually verify!! If it is truly high as one machine says or normal as the other says

But then they should simply take the BP with their machine and treat accordingly , whether your machine is correct is immaterial to the consultation .

Anyahyacinth · 19/06/2025 18:29

tartyflette · 19/06/2025 17:52

My GP surgery positively encourages you to make an appointment if you're concerned about your BP and especially if you are also on medication for it already.
It's an absolutely standard nurse appointment.

Totally agree a very normal appointment for a practice nurse to cover, now they ask us to buy a BP monitor this kind of appointment for assistance sounds totally acceptable to me. It’s a major issue as with inaccurate readings this patient could be subscribed unwarranted and unnecessary medication. Loads of unhelpful carping replies on here

ThisCoolOP · 19/06/2025 18:29

Mrsttcno1 · 19/06/2025 18:27

The nurse did do a manual check, which confirmed it. Move on.

Not with both machines she didn't! She had made her mind up from the beginning which was the correct one without checking both, and literally just read the exact same number back from the screen

OP posts:
ArtTheClownIsNotAMime · 19/06/2025 18:29

ThisCoolOP · 19/06/2025 18:27

No, because the nurse did not check both as the GP herself suggested the other day!

She didn't need to. She checked one and confirmed it was accurate.

ThisCoolOP · 19/06/2025 18:27

ArtTheClownIsNotAMime · 19/06/2025 18:26

Explained the discrepancy to GP, and she herself asked if had bought both machines in to be checked against a manual reading........ darent do that now after all the comments in here saying what disgusting behaviour it is :(

But you did do it. And are moaning because you don't believe what the nurse said.

No, because the nurse did not check both as the GP herself suggested the other day!

OP posts:
Auroraloves · 19/06/2025 18:27

Hi @ThisCoolOP did the nurse actually perform a blood pressure reading with stethoscope?

tinyspiny · 19/06/2025 18:27

Lanzarotelady · 19/06/2025 17:55

Why not? It is a basic skill.

At our GP ( and my sisters) they don’t have the old type of sphyg they all have machines .

Mrsttcno1 · 19/06/2025 18:27

The nurse did do a manual check, which confirmed it. Move on.

Lanzarotelady · 19/06/2025 18:27

@ThisCoolOP you're still not answering the main question, why are you and your sister going to the bloody GP together?

ArtTheClownIsNotAMime · 19/06/2025 18:26

Explained the discrepancy to GP, and she herself asked if had bought both machines in to be checked against a manual reading........ darent do that now after all the comments in here saying what disgusting behaviour it is :(

But you did do it. And are moaning because you don't believe what the nurse said.

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