I booked a Jet2 flight through Booking.com and regretting it right now, wish I’d booked directly
When I booked my flight, booking.com confirmed via email with my flight details. Including a flight number, booking number, and an automatically generated email address that I’d need to use to check-in with. (See screenshots below, which includes their explanation of why my personal email has not been used)
As I fly tomorrow morning, check in has opened. I checked in via a link to the Jet2 website which Booking.com emailed me.
All fine, entered passport details, allocated seat. Good so far.
Now in order to download the boarding pass it’s telling me I need to download the Jet2 app.
Downloaded Jet2 app, and it’s asking for the booking email. I provided the automatically generated email, which booking.com said id need to check in. And the app tells me they need to verify my email and have sent a code to said email… but of course, I do not have access to this?! It’s a made up email by Booking.com
i logged in via my personal email, hoping that would work. Verified my personal email, logged in and when I select “add booking” and enter the booking number, an error message pops up “The booking email address does not match the account email address” Well of course is doesn’t?!
I can’t get my boarding pass and I’m stressing out.
See screenshots below.
Has anyone dealt with this before??