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AIBU?

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Hotel rooms should have internal lock?

113 replies

TheNavygravy · 16/06/2025 16:12

My newly turned 18 year old has just went to Rome with her best friend for a holiday. When they arrived they were greeted by a male Asian receptionist who had very little English or Italian. They checked in and discovered their bathroom was dirty (used soap, towels etc). On highlighting this 5 male cleaners arrived to clean the room. Then they discovered the internal lock to the hotel door doesn’t work (just turns around without engaging the bolt). The receptionist/manager is insisting there is no problem as you can only enter with an electronic key. They don’t feel safe but finding somewhere else will be expensive. They are exhausted and planning to stay at least tonight but my spidey senses aren’t happy. They have seen no female staff and no other guests. Am I unreasonable for thinking all hotel rooms should have working internal locks/deadbolts/chain?

Should I interfere in their first solo trip and bite the bullet with paying over the odds for new last minute accommodation?

OP posts:
TheNavygravy · 18/06/2025 20:32

springtimemagic · 18/06/2025 20:22

Nice bit of deflection there

👍 If you say so.

OP posts:
JustGotToKeepOnKeepingOn · 18/06/2025 20:31

Just roll up a towel and put it at the bottom of the door like a draft excluder. Makes the door very hard to open.

TheNavygravy · 18/06/2025 20:28

saltinesandcoffeecups · 18/06/2025 00:55

Realistically let’s say there were 5 cleaners that entered the room to clean the bathroom. There are also 5 young women staying in the room. Do you think this is going to be the room that 5 ne’er do wells target (I wouldn’t would you?)?

What most people would do if concerned is to pile up their bags by the door and think nothing else of it.

I’m going to go out on a limb and think the independent travel for these young women is a new experience. They are doing it right… safety in numbers… standing up for themselves (sometimes there is just no other room available)… and then just getting on with it.

@OP it’s scary for you, I get that but don’t project your fears on your daughter. Stop using booking.com honestly what you save is not worth the hassle. Realize that small things are not the end of the world and this is a huge growth experience for your daughter and her friends.

Yes it’s their first time independently travelling, as my daughter just turned 18 a few weeks ago.

I was calm on the phone, told her that it wasn’t a reason to be so upset but then the story about the lack of females and absence of any other guests made me question my decision (to basically tell her she was overreacting). So came on here to ask if I/they were being irrational.

I will definitely avoid booking.com from now on.

OP posts:
FarmGirl78 · 18/06/2025 20:25

Bit late to the conversation and I've not read the whole thread, but if no-one else has said it.....always take a door stop with you when going on holiday. Best way of securing a door from inside, kick it under and no-one can get in even if they have a key.

springtimemagic · 18/06/2025 20:22

TheNavygravy · 18/06/2025 20:09

What a lovely person you are. I wrote this quickly and in a panic as my daughter was crying on the phone, sorry my grammar wasn’t up to your standards. The Asian part was only in relation to the language barrier, nothing else but you can believe what you want to.

Nice bit of deflection there

slinkiemalinkiey · 18/06/2025 20:22

LettingyougoMovingOn · 16/06/2025 16:14

Yes i agree about the lock
but I'm not sure why you said he was Asian

Bingo!

Coconutter24 · 18/06/2025 20:20

Cosyblankets · 16/06/2025 17:16

Isn't that standard though?

Most hotels also have an internal lock

TheNavygravy · 18/06/2025 20:11

amberisola · 18/06/2025 19:21

I can understand your DD being upset by this and you being worried. YANBU.

I also stayed in a hotel in Rome last year which sounds identical to this one, and we were woken at 7.30am by a male staff member barging into our room. Luckily I was with DH, who shouted, and we heard the guy literally run away up the corridor!

We called reception who were unapologetic and told us he was "probably cleaning". No sign of any cleaning supplies or other rooms being cleaned at that early hour, plus he was the first hotel room cleaner ever not to knock and announce himself.

The whole thing felt off and it shook me up a bit. And I'm a middle aged woman who has travelled all over without any problems.

If they don't feel safe with their bags/furniture etc wedged against the door then I'd probably fork out for a different hotel for peace of mind.

Thanks, it was a real and definitely justified worry. They did not settle and so moved on early.

OP posts:
TheNavygravy · 18/06/2025 20:09

springtimemagic · 18/06/2025 19:33

Stopped reading at “has just went” and references to ‘Asian’. Ignorant and racist.

What a lovely person you are. I wrote this quickly and in a panic as my daughter was crying on the phone, sorry my grammar wasn’t up to your standards. The Asian part was only in relation to the language barrier, nothing else but you can believe what you want to.

OP posts:
springtimemagic · 18/06/2025 19:33

TheNavygravy · 16/06/2025 16:12

My newly turned 18 year old has just went to Rome with her best friend for a holiday. When they arrived they were greeted by a male Asian receptionist who had very little English or Italian. They checked in and discovered their bathroom was dirty (used soap, towels etc). On highlighting this 5 male cleaners arrived to clean the room. Then they discovered the internal lock to the hotel door doesn’t work (just turns around without engaging the bolt). The receptionist/manager is insisting there is no problem as you can only enter with an electronic key. They don’t feel safe but finding somewhere else will be expensive. They are exhausted and planning to stay at least tonight but my spidey senses aren’t happy. They have seen no female staff and no other guests. Am I unreasonable for thinking all hotel rooms should have working internal locks/deadbolts/chain?

Should I interfere in their first solo trip and bite the bullet with paying over the odds for new last minute accommodation?

Stopped reading at “has just went” and references to ‘Asian’. Ignorant and racist.

amberisola · 18/06/2025 19:21

I can understand your DD being upset by this and you being worried. YANBU.

I also stayed in a hotel in Rome last year which sounds identical to this one, and we were woken at 7.30am by a male staff member barging into our room. Luckily I was with DH, who shouted, and we heard the guy literally run away up the corridor!

We called reception who were unapologetic and told us he was "probably cleaning". No sign of any cleaning supplies or other rooms being cleaned at that early hour, plus he was the first hotel room cleaner ever not to knock and announce himself.

The whole thing felt off and it shook me up a bit. And I'm a middle aged woman who has travelled all over without any problems.

If they don't feel safe with their bags/furniture etc wedged against the door then I'd probably fork out for a different hotel for peace of mind.

Mum2three63 · 18/06/2025 17:38

I think the door lock issue is how doors with electronic key cards are now, have been to two hotels in last year Prague and Germany neither had locks on I side

Cosyblankets · 18/06/2025 09:19

RaspberryPavlovaPlease · 18/06/2025 08:32

Really? There are many hotels in London where none of the staff has English as their first language.

But they do speak it.
That's my point.

sashh · 18/06/2025 09:06

Can't they just buy a door stop?

BlueberryFlapjack · 18/06/2025 08:58

TheNavygravy · 17/06/2025 22:36

There is usually a physical deadbolt or chain that you use on the inside that doesn’t open when the electronic lock opens. It’s a hazard in case of an emergency (like you become unconscious after a fall) but more secure for a female travelling alone.

That’s what I’m saying. This was a physical lock on the inside that you turned, and it made a satisfying physical “lock” sound. And then your key card could STILL open the door. I was surprised, as I was arguing with my friend that that wouldn’t happen! It must be for safety in a fire etc.

RaspberryPavlovaPlease · 18/06/2025 08:36

@TheNavygravy I don't understand why you posted this other than for confirmation. In your shoes I'd have booked my DD into another hotel immediately and paid the costs over the phone. Or paid her back when she came home.

RaspberryPavlovaPlease · 18/06/2025 08:32

Cosyblankets · 18/06/2025 08:05

I find it really odd that in a hotel in Rome no one spoke italian

Really? There are many hotels in London where none of the staff has English as their first language.

Cosyblankets · 18/06/2025 08:05

I find it really odd that in a hotel in Rome no one spoke italian

UpsideDownChairs · 18/06/2025 07:44

I find this thread really weird. Most hotels I stay in have an internal latch/chain/thumblock that lets me prevent access from the outside (although they wouldn't stop someone determined, I've stayed in places where they've clearly been kicked in a couple of times)

The fact that the entire hotel seemed to be staffed with men from a foreign country with a culture that is particularly misogynistic and who don't speak either English or Italian is important to the story, (see this https://equalitynow.org/learn_more_sexual_violence_in_bangladesh/ - pay special attention to things like 'The law on evidence specifically allows the introduction of evidence in rape cases which shows that “the prosecutrix was of generally immoral character”. and The law explicitly permits marital rape of children over the age of 13

So yes, their cultural background is absolutely relevant to the story.

and a just 18 year old calling their mum for advice is totally normal for goodness sake.

The girls were right to be concerned and take steps to safeguard themselves. Even in 'nice' hotels I always put the bolt on and put my suitcase in front of the door. In less nice hotels I include something that would fall and make a noise (eg some glasses) if someone opens the door.

ohcmon · 18/06/2025 07:19

jeaux90 · 18/06/2025 06:55

Fucking hell people, males commit 98% of sexual assaults. The DD was right to be concerned when hotel staff have access to master room cards. She’s not over reacting, she is being smart. OP I hope you get this sorted.

I have travelled the work for work solo for years, and having no lock on the inside would be an immediate and hard nope from me.

I never said she should just let it be. I was a sheltered child but even then I remember at 18 trying to come up with solutions while travelling. Especially with Google, and especially if my friend is local - e.g. have her source nearby shops with travel locks (even if they don't know what travel locks are, a quick Google would sugges that) or nearby alternative accommodation so I could call and ask my mum for some money.

To be so scared of a receptionist not speaking Italian/English and some cleaners (ah yes, Asian let's not forget) that she calls her mum crying + exaggerating the number of cleaners suggests she is maybe not quite ready to face life outside of home...

Icanttakethisanymore · 18/06/2025 06:57

Most hotel rooms don’t have locks except the electronic ones. I used to know someone who travelled with a door wedge to wedge the door and stop hotel staff from potentially entering. I personally wouldn’t be worried but could they pull a piece of furniture in front of the door or something if they are concerned?

jeaux90 · 18/06/2025 06:55

Fucking hell people, males commit 98% of sexual assaults. The DD was right to be concerned when hotel staff have access to master room cards. She’s not over reacting, she is being smart. OP I hope you get this sorted.

I have travelled the work for work solo for years, and having no lock on the inside would be an immediate and hard nope from me.

tuvamoodyson · 18/06/2025 06:36

It may not even be 5 male cleaners, she was upset so ‘may have exaggerated!’ maybe travelling is not for her just yet….

ohcmon · 18/06/2025 05:11

Don't want to kick anyone when they're down but if 5 Asian male cleaners and 1 Asian male receptionist are enough to make her cry, maybe she should start small travelling to London first or something?! See if she can cope there with an overnight stay first.

I know it was the fact that there was no extra door lock (which again is the situation in many nice hotels as well), but most people especially with another local Italian friend would try to think of a solution first.

I'm not at all from the "tough love, toughen up" school of thinking, but at 18 travelling with a friend I cannot imagine calling up my mummy to cry because of some cleaners who had done me no harm at all (calling my mum to ask for advice maybe). I know teens who call their mum crying because they've lost their phone/wallet/etc abroad which makes more sense. Anyway I know it's not my place to say what your DD should or shouldn't cry about but yeah...

Zanatdy · 18/06/2025 05:01

100% if I had the money i’d be paying for new accomodation.

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