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Holiday let does not allow dogs…

228 replies

ChristmasCameEarly · 16/06/2025 09:43

…but it states twice on the booking that the owner stays there and does have a dog, that you cannot complain afterwards that there was ‘dog paraphernalia’ in the house?!

Aside from the fact that ‘paraphernalia’ is almost always applied sexually, if there’s clear warnings (including on the booking email!!!!) that the owner has a dog and so the property is not suited to those with dog allergies or sensitivity, surely if you have such allergies or someone you are bringing with you does then you would not book?!

YABU: they have a right to book.
YANBU: they are idiots and didn’t read the note properly.

OP posts:
StrawberryFields4Now · 16/06/2025 15:25

You need to change your wording.

' Guests' dogs are not allowed at this property.
The owners occasionally stay in this property and bring their dog with them. Therefore if this is a concern for any reason, such as allergies, or you prefer a property that is dog-free, this property is not likely to be suitable.'

Michele09 · 16/06/2025 15:23

Please be advised that the owner stays in the property from time to time with her dog who has full access to all rooms.

StrawberryFields4Now · 16/06/2025 15:21

Clearinguptheclutter · 16/06/2025 14:58

But it’s not “dog free” is it.

you should have said “I don’t accept bookings for dogs however please be advised that there are dogs in the vicinity so the property is not suitable for those with a dog allergy”

'dogs in the vicinity' could mean dogs anywhere within a 5 mile radius!

Michele09 · 16/06/2025 15:20

KrisAkabusi · 16/06/2025 15:17

Would you not open a cupboard like that if you were e.g. looking for a mop? I wouldn't necessarily consider opening a cupboard as "going rooting around".

True, I may, but it wouldn't bother me what was stored away in there.

AmelieSummer25 · 16/06/2025 15:20

TheNewVillageIdiot · 16/06/2025 09:45

YANBU, but there is nothing remotely sexual about the word paraphernalia Confused

^this.

But YANBU, people with allergies have been warned. Stupid to book it.

KrisAkabusi · 16/06/2025 15:17

Michele09 · 16/06/2025 14:53

Maybe they didn't expect guests to go rooting around in the under the stairs cupboard. It's not as if it was on display on the work top.

Would you not open a cupboard like that if you were e.g. looking for a mop? I wouldn't necessarily consider opening a cupboard as "going rooting around".

Newlittlerescue · 16/06/2025 15:15

This is one of those situations where, if you/the agency have the opportunity to publicly respond to the review, you can do it in such a gracious way that the reviewer looks like a total dork.

"Thank you for your kind words about the quality of accommodation and facilities at Rose Cottage. Following your comments about 'dog paraphernalia', we are grateful for this opportunity to re-iterate to future guests that Rose Cottage is not suitable for anyone requiring strictly dog-free accommodation. The cottage does not accept guests' dogs, but, as stated twice in the description, and again on the booking form, the owner of Rose Cottage occasionally visits the cottage with her dog. We considered our description sufficiently clear so we are sorry that you failed to register this, and will look to see how we can improve our communication in the future. We do hope you enjoyed your stay nonetheless."

SheilaFentiman · 16/06/2025 15:01

YANBU OP - a dog bowl under the stairs??

Clearinguptheclutter · 16/06/2025 15:00

ChristmasCameEarly · 16/06/2025 11:39

@StrawberryFields4Now I’m annoyed they felt it necessary to leave a 2/10 review for a cleaned dog bowl under the stairs, when they had three warnings that the owners had dogs. Their entire review praised the cottage, including how clean it was and how good the appliances were etc. Then they referenced ‘dog paraphernalia’ and gave me 2/10!

I think most people would be annoyed by that.

Agree. But your first post didn’t explain all this so we didn’t really know what you were on about

Clearinguptheclutter · 16/06/2025 14:58

ChristmasCameEarly · 16/06/2025 10:17

@ConfusedSloth

In the description of the house (where it details rooms and appliances) the first line in it’s own paragraph reads:

Although this property is dog free, pleased be advised the owners have a dog which has full, unrestricted, access to the property.

Then it details the rest of the property. It makes reference to the fact, in the description of the upstairs areas, that the dog has access to those areas as well.

It also says it on the booking email, which is specific to the property. “Please note this property is dog free, but the owners do have a dog. If you did not realise this upon booking but cancel within X period, your deposit will be fully refunded.”

The bit on booking was added after someone failed to spot it int he description, then read it again a few weeks before their stay and apparently realised their mistake and tried to cancel several days before the final payment was due.

Edited

But it’s not “dog free” is it.

you should have said “I don’t accept bookings for dogs however please be advised that there are dogs in the vicinity so the property is not suitable for those with a dog allergy”

Michele09 · 16/06/2025 14:53

Flossflower · 16/06/2025 14:49

I think most owners put their personal items away went renting out, usually in a locked cupboard.

Maybe they didn't expect guests to go rooting around in the under the stairs cupboard. It's not as if it was on display on the work top.

Flossflower · 16/06/2025 14:49

I think most owners put their personal items away went renting out, usually in a locked cupboard.

outdooryone · 16/06/2025 14:42

Michele09 · 16/06/2025 14:25

That still sounds, for those who misunderstood the original advert, like the owner's dogs live next door and can come in freely. Rather than the owner may stay at the house with her dog when the property is not let to holidaymakers.

Edited

"Guests are not permitted to bring dogs or other pets onto the property. However, the owner’s dogs do have full access to all areas of the property and stay regularly. We store pet items such as feeding bowls on the property. If you have pet allergies or prefer an environment free of pet hair, this accommodation may not be suitable for you.

MagnifyingLass · 16/06/2025 14:40

They are making it clear to people with sensitivity to dogs that it is not entirely dog free, but they don't accept guests with dogs

Exactly

soupyspoon · 16/06/2025 14:31

Where is your head at with paraphernalia?

On that basis alone you are unreasonable and I didnt even read your query properly, so thats that.

idriveaVauxhallZafira · 16/06/2025 14:29

Paraphernalia was one of my daughter's Year 5 spelling words.

Iwontlethtesungodownonme · 16/06/2025 14:28

Are you getting paraphernalia and paraphilia muddled?

Sahara123 · 16/06/2025 14:27

nopiesleftinthisvehicle · 16/06/2025 12:02

Phew! I use that word all the time. If anything, don't they use it often with reference to drug use 🤔

Yes, that was my first thought !

Tigergirl80 · 16/06/2025 14:26

Sahara123 · 16/06/2025 09:47

I’m not entirely sure what you’re on about but the word paraphernalia is not remotely sexual!

😂😂😂

Michele09 · 16/06/2025 14:25

outdooryone · 16/06/2025 14:21

I think that better use of English may help here OP.

"Guests are not permitted to bring dogs or other pets onto the property. However, the owner’s dogs do have full access to all areas of the property. If you have pet allergies or prefer an environment free of pet hair, this accommodation may not be suitable for you."

That still sounds, for those who misunderstood the original advert, like the owner's dogs live next door and can come in freely. Rather than the owner may stay at the house with her dog when the property is not let to holidaymakers.

outdooryone · 16/06/2025 14:23

And anyone getting the blush / horn over 'paraphernalia' needs help...unless it specifies leather, whips and masks...?

outdooryone · 16/06/2025 14:21

I think that better use of English may help here OP.

"Guests are not permitted to bring dogs or other pets onto the property. However, the owner’s dogs do have full access to all areas of the property. If you have pet allergies or prefer an environment free of pet hair, this accommodation may not be suitable for you."

Bestfootforward11 · 16/06/2025 14:10

dictionary.cambridge.org/dictionary/english/paraphernalia

MsDDxx · 16/06/2025 14:08

legoplaybook · 16/06/2025 09:57

Just because the owner has a dog doesn't mean they have to accept other dogs to stay?

Maybe they don't want to risk damage from other dogs.

Or territorial behaviour from their own dog?

ChristmasCameEarly · 16/06/2025 14:07

Toilichte · 16/06/2025 14:04

You’re not reading the right literature.

Maybe OP can give you some recommendations

50 Shades of Grey.

It’s a timeless piece of literature.

OP posts: