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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think 70% of people shouldn’t be in A&E

537 replies

PrettyPleaseXo · 13/06/2025 07:47

Recently I was admitted in excruciating pain to A&E due to kidney stones. Over the time I was there it got progressively busier as expected and there was corridor care (I was stuck in a corridor without pain relief and crying in pain for two hours) and ambulances backed up out the door.

When I was discharged and went back out through the A&E reception/wait room I couldn’t help but notice
that 80% of the people sat there looked perfectly fine, chatting etc and didn’t appear to be in either an accident or emergency.

AIBU to think that unless you’re seriously unwell, in acute pain or have an injury that needs immediately addressing you should be turned away from A&E and told to go
to the GP instead?

OP posts:
PrettyPleaseXo · 16/06/2025 09:22

pinck · 16/06/2025 01:26

Oh cool, you’ve decided pain isn’t an emergency now? I’ve been getting kidney stones for 20 years. Thought I knew the drill—until a 9mm stone caused a total blockage and I ended up with sepsis but sure, let’s shame people for going to the ER because you think it’s not serious unless someone’s literally coding -- never mind mind that kidney stone pain can be indistinguishable from appendicitis or ovarian torsion or, you know, other things that can kill you. Your take isn’t just bad—it’s dangerous. Maybe sit the hell down before someone follows your advice and doesn’t get to walk back out.

yep! Mine had obstructed causing swelling of the kidney, my BP to plummet to 80/40, infection and pain so severe I could hardly stand up. Give me unmediated childbirth any day

OP posts:
BlueandWhitePorcelain · 16/06/2025 09:16

PS DD2’s OH also did 2 placements in A & E during his training, and did lots of locuming there, to earn extra money.

BlueandWhitePorcelain · 16/06/2025 08:23

Thursst0n · 16/06/2025 05:56

I too have been in A&E many times with my dd for MH and ED assessments. Neither are necessarily easy to spot. Many of us without EDs don’t feel the need to eat whilst waiting in A&E and staff are not handing out food. Ours has a single ££££ vending machine EDs can vary in patients. There is A typical Anorexia My daughter has a friend who has never been skinny and has had numerous admissions for Anorexia. My daughter has the more conventional type and been admitted numerous times when not at her skinniest. You’d never be able to tell when she has tried to take her own life either. She masks it all very well.

Thankfully A&E isn’t run by arm chair diagnosticians and often liaise with the ED services she is under.

I don’t claim to be a diagnostician. However DD2’s OH, who is also there with us at weekends and evenings, is a doctor who has done a psychiatric rotation. DD2 had an ED, when she was younger.

If the MH team in A & E have decided to admit a patient; but there are no beds, they send them to the UTC for mental health, which has temporary beds. I have spent days there with DD2, while she’s waiting for a bed. There’s a TV lounge, kitchen, toilets and settees in the entrance hall. DD2 says there are some small rooms out of sight, where people sleep on reclining chairs and bathrooms. Patients get 3 meals a day, plus snacks and families can help themselves to food and drinks in the kitchen. There’s more women than men, waiting for admission usually.

I imagine, if people are waiting there for 5 days, as they may have to, they get hungry?

Thursst0n · 16/06/2025 06:17

I think we should remember too the huge waiting lists for the little there is under CMHT, CAMHS and ED services. The situation is dire. Many parents are battling with nothing. If people don’t want mentally ill young people cluttering up A&E waiting rooms provide better services will be necessary.

Thursst0n · 16/06/2025 05:56

BlueandWhitePorcelain · 15/06/2025 21:09

i spend time, sitting around in the mental health bay in ambulatory majors, waiting with DD2 for a mental health assessment. Imo, it’s easy to spot the girls with ED - they are obviously skinny, but wearing baggy clothes. There’s usually plenty of food given out and they seem to have rules around eating. Still DD2 does, due to OCD - she’ll only eat packaged food, and even then with a knife and fork. If someone offered her biscuits in a tin, she’d refuse them. They have to be individually wrapped!

I too have been in A&E many times with my dd for MH and ED assessments. Neither are necessarily easy to spot. Many of us without EDs don’t feel the need to eat whilst waiting in A&E and staff are not handing out food. Ours has a single ££££ vending machine EDs can vary in patients. There is A typical Anorexia My daughter has a friend who has never been skinny and has had numerous admissions for Anorexia. My daughter has the more conventional type and been admitted numerous times when not at her skinniest. You’d never be able to tell when she has tried to take her own life either. She masks it all very well.

Thankfully A&E isn’t run by arm chair diagnosticians and often liaise with the ED services she is under.

pinck · 16/06/2025 01:26

Popoverblues · 13/06/2025 21:31

I agree that some people probably won't need to be there. But you have no idea which ones those are, or their reasons for being there so probably best left to the professionals.

And actually pain is not a reason to be in A&E either. If kidney stones aren't causing complications like sepsis or rupture, then pain is neither an accident nor an emergency.

Oh cool, you’ve decided pain isn’t an emergency now? I’ve been getting kidney stones for 20 years. Thought I knew the drill—until a 9mm stone caused a total blockage and I ended up with sepsis but sure, let’s shame people for going to the ER because you think it’s not serious unless someone’s literally coding -- never mind mind that kidney stone pain can be indistinguishable from appendicitis or ovarian torsion or, you know, other things that can kill you. Your take isn’t just bad—it’s dangerous. Maybe sit the hell down before someone follows your advice and doesn’t get to walk back out.

Arran2024 · 15/06/2025 21:37

My adult daughter has epilepsy. If she has a seizure in public she will be taken to A& E, even though she will have recovered by the time she gets there. They will keep her in for observation. She will look fine.

BlueandWhitePorcelain · 15/06/2025 21:09

i spend time, sitting around in the mental health bay in ambulatory majors, waiting with DD2 for a mental health assessment. Imo, it’s easy to spot the girls with ED - they are obviously skinny, but wearing baggy clothes. There’s usually plenty of food given out and they seem to have rules around eating. Still DD2 does, due to OCD - she’ll only eat packaged food, and even then with a knife and fork. If someone offered her biscuits in a tin, she’d refuse them. They have to be individually wrapped!

TheLovelinessOfDemons · 15/06/2025 20:55

Thursst0n · 14/06/2025 14:00

So much ignorance spouted on here. You don’t need to be in crisis to go to A&E with an ED. You can look normal and be near death.The first time my daughter was admitted with anorexia I didn’t even realise she had it. I’d taken her in for something else however her bloods were so awful she was immediately whisked off to high dependency. We’ve since been in and out of hospital including A&E many times, frequently ordered to by CAMHS. I use the Marzipan list for guidance. Many of the thinks to look out for wouldn’t be obvious to bystanders or MNers who think they’re medical experts.

Exactly, thank you. It started out as a stomach bug, but that caused emetophobia, so he was at the point of only eating a few foods and not every day, to avoid throwing up. He was originally diagnosed with ARFID, now they’re saying it’s OSFED. Hes 17 now and preparing and cooking all his own foods at set times, because having control helps.

Popoverblues · 15/06/2025 18:53

Unknownname86 · 15/06/2025 17:42

I’ll go back to my original comment of where I said you are trying to say that people in excruciating pain should not attend A&E if they know the cause??
yes I called you out on that, pure nonsense!

I have not said that, I hope you read case notes better than this. I said pain alone wasn't an emergency - as has been evidenced by OP, not being an emergency.

People are free to do whatever they want, I'm not the one on my high horse about them not being worthy enough.

Nsky62 · 15/06/2025 18:36

ScaryM0nster · 13/06/2025 08:02

I don’t doubt you’re right.

But there will be a chunk who:

  1. Dont need A&E, but do need medical advice and it’s the only route whereby if you wait long enough you’ll see someone. GPs don’t have that provision.
  2. Don’t need A&E, but need something beyond GP and reasonably swiftly. Eg. Certain checks for certain chronic conditions. There should be better routes for these things but there aren’t.
  3. Do need A&E, even though they look ok. I’ve been there with husband, we were chatting away and probably looked fine. He was in hdu with sepsis 10 hours later. I knew he wasn’t fine. Same with friends child, playing with the toys looking fine, while staff discussed whether to admit her.

I went to minor injuries with infected finger, no nurse available at gp all week, was getting very painful

Thursst0n · 15/06/2025 18:28

CandyLeBonBon · 15/06/2025 16:11

Net migration was 431000 in 2024. That 413000 on top of existing residents. Every year. Of course it will have an effect, because we haven’t fixed the lack of funding and yet our already strained systems must cater for additional people each year. I’m sure many will be net contributors to the economy, but certainly not immediately, and in the meantime, will add an extra burden on already strained infrastructures. It’s important to acknowledge that an already underfunded system cannot manage additional bodies. There are positives to immigration but we have to strengthen the foundations of our systems first, to ensure that all who come and settle, are adequately provided for. We just don’t have that right now.

I live in an area with next to no immigration adding to existing residents and provision is dire.

Unknownname86 · 15/06/2025 17:42

Popoverblues · 14/06/2025 23:01

You said I had no right to have an opinion if I hadn't experienced pain.

'Unless you have experience of being in extreme pain for hours on end, unable to move a millimetre due to extreme pain, and wishing you were dead rather than suffer anymore , you absolutely have no right to say that people suffering pain where the cause is known, shouldn’t attend A&E'

I'll say again: You have no idea what my medical history is. If I have experienced a level of pain to your satisfaction will you believe me then? That's a silly thing to say.

A lot of people believe pain is an emergency in itself, of course they do. It's frightening and painful and they want it to stop. And GPs and 111 refer all sorts of things that aren't accidents or emergencies as well - not least because that's where the good drugs and fancy machines are. But they help to make up the statistics of people who are there for good reason but aren't an emergency.

I said before that I don't think OP was necessarily wrong to be there, or that I wouldn't have done it myself - I don't actually have a problem with it and better to be safe than sorry. But I do have a problem with OP looking down her nose at people who she didn't deem 'true emergencies' when she knew fuck all about them so I simply pointed out that - as it seems she was discharged without admission - technically speaking she wasn't either and perhaps she should reign it in.

Unless she comes back to say she was rushed in to theatre or admitted to ICU I'll stand by that.

I’ll go back to my original comment of where I said you are trying to say that people in excruciating pain should not attend A&E if they know the cause??
yes I called you out on that, pure nonsense!

CandyLeBonBon · 15/06/2025 16:11

WitchesCauldron · 15/06/2025 15:19

This is the line the politicians want you to swallow. The NHS has been chronically underfunded for years. Nothing to do with immigration.

Net migration was 431000 in 2024. That 413000 on top of existing residents. Every year. Of course it will have an effect, because we haven’t fixed the lack of funding and yet our already strained systems must cater for additional people each year. I’m sure many will be net contributors to the economy, but certainly not immediately, and in the meantime, will add an extra burden on already strained infrastructures. It’s important to acknowledge that an already underfunded system cannot manage additional bodies. There are positives to immigration but we have to strengthen the foundations of our systems first, to ensure that all who come and settle, are adequately provided for. We just don’t have that right now.

WitchesCauldron · 15/06/2025 15:19

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

This is the line the politicians want you to swallow. The NHS has been chronically underfunded for years. Nothing to do with immigration.

Hotflushesandchilblains · 15/06/2025 14:28

That's the problem with immigration, the country is over run and people can't get doctors appointments so what can they do?

Its not immigration, the problem is systematic underfunding of services for decades.

Hotflushesandchilblains · 15/06/2025 14:25

After a bout of noro I had diarrhea which turned bloody. Called 111 and was told to go to A&E. After an experience a few years ago where I collapsed in pain, was taken to A&E, treated like a timewaster while they completely missed the fact my gallbladder needed to be removed and left me in a really awful position, there was no way I was prepared to do that. I told the 111 person that I could not get myself there (true, I was too weak and shaky). And got a call from a clinician, had a very productive chat which lead to a robust management plan agreed with my GP. There are people in A&E who do not need to be there. But there are lots of systems telling people to go when other options would be better.

Bikergran · 15/06/2025 14:16

Last week I was away from home in a rural bit of the country. Started with symptoms of cystitis late at night. Reluctant to leave until morning as I have had this before and it rapidly became REALLY bad. Had I been at home in our big city I could have gone to the 24 hour pharmacy and got over-the-counter antibiotics, but because of where we were, A&E was the ONLY option. I was very reluctant to take an A&E slot, but the staff were lovely and agreed it was my only choice due to lack of any other out of hours provision.

BlueandWhitePorcelain · 15/06/2025 13:19

Popoverblues · 15/06/2025 10:06

They can't win. Treat emergencies first and leave wounds til later? Slated. Treat wounds first and someone else has to wait? Slated.

They have streams. So, one stream for a person, who broke their ankle in a straight forward fall, and another stream for someone, who broke their ankle, due to a medical reason for their fall.

Patients might complain, the hospital is not monitoring the streams adequately.

FatherFrosty · 15/06/2025 10:43

lemmein · 15/06/2025 10:23

You think people deliberately avoid the gp so they can have the pleasure of sitting in A&E for 12+ hours?

if that’s in reply to me. God no. of course not.

and actually I’ve realised the end of my post is missing Blush

we don’t have enough Gps. We don’t have enough appointments that work with commutes or working life. We don’t have enough walk in clinics. At my doctors you can only get same day appointments. And when they run out they run out. So you could take the day off to try and see a doctor, be unsuccessful at 8.30 and have to do the same the next day. That could be for the usual minor stuff you see a GP for (like repeat pill prescription etc) or the more major (minor) stuff like lump your worried about or painful boil. Now the lump you’ll try again (if work allows), the painful boil your going to end up needing more urgent care so off you go to A&E.

lemmein · 15/06/2025 10:23

You think people deliberately avoid the gp so they can have the pleasure of sitting in A&E for 12+ hours?

FatherFrosty · 15/06/2025 10:19

When I was growing up we had two levels of a &e. So possible breakages in the big hospital and a cottage local hospital for everything else.
theyve been closed. You could get doctors appointments and home visits. You probably worked near your home (so near your doctors) so if you had to nip out for an appointment you could. You could ring up and get a doctors appointment for a weeks time so great for stuff like pill repeats. You could also get emergency that day.

now you try for an appointment at 8.30 which you may or may not get for that day. How does that fit with commutes and work?

Start at the entry point of making GPs accessible and work for modern life and youll

Popoverblues · 15/06/2025 10:06

They can't win. Treat emergencies first and leave wounds til later? Slated. Treat wounds first and someone else has to wait? Slated.

Badbadbunny · 15/06/2025 08:14

Cantthink222 · 14/06/2025 23:15

I was sent to A&E at 16 weeks pregnant when I started bleeding by my midwife, I had to prove I was pregnant before they’d send me up to the ward. To look at you wouldn’t think there was anything wrong with me, and I really didn’t want to be sat in A&E waiting to do a urine test, I just wanted to be checked over.

Similarly, a gp wanted an urgent ultrasound scan for severe pain in the area of my ovaries. He phoned only to be told they had no walk in out patient appointments for a few weeks, but they said they could “admit” me via a&e and wait on the ward! Not only did it take a couple of hours going through a&e being triaged etc, even though they knew on the system I was only passing through, finally on the ward I was formally admitted, given a bed, a doctor came to do a full admission file of medical history, various tests and examinations, etc and there was a general impression that I’d be there a few days - just waiting for a 5 minute ultrasound scan! I even got to choose my evening meal and breakfast the next morning! Luckily none of that was needed as almost as soon as all the paperwork was done, a nurse came to tell me they were ready for me in the ultrasound room and asked if I needed a porter to wheel me down! No, consider I’d driven myself there and walked across the hospital! Quick scan, nothing found, I thought I’d just be able to walk out l8ke normal, but no, had to go back onto the ward to wait for the discharge paperwork. They like to make work!

Putneydad7 · 15/06/2025 08:04

I once had a gash over my eye and had to endure 5 hrs at A&E. Once triaged and dying imminently was ruled out, I just sat and quietly bled all over the floor in A&E. At least I got 3 seats to myself.
since then I now pay to go to the private minor injuries unit. It’s not cheap, but definitely not as humiliating.

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