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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Absolutely fuming with renewing driving license.

187 replies

Gettingbysomehow · 10/06/2025 22:36

AIBU?
Fucking government online licence renewing site won't accept my photo because I've lost 5 stone and my face is thinner than the rest of my IDs. I assume that's what it is they refuse to tell you and after three attempts you are out.
I have to do it online because I've had major surgery and can't drive yet.
I'll lose my job if I go back without a driving license - it's compulsory.
The nearest post office to me that does it is 10 miles away in a warren of streets with no parking and there is literally nobody to take me.
What the fuck am I supposed to do then?
Excuse the swearing I'm just so stressed.
I've just had equal shit applying for my blue badge and that's going to take 3 months to process.
I'm trying to get better so I can return to work and it's just stress and more stress.

OP posts:
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dementedpixie · 10/06/2025 22:49

Could someone pick up a D1 form for you to fill in at home?

Absolutely fuming with renewing driving license.
Original poster
Gettingbysomehow · 10/06/2025 22:47

Barrenfieldoffucks · 10/06/2025 22:45

You're just going to have to go and drive around until you find a parking space. Or go to a different post office, even if it is further away.

I can't drive I've just had a hip replacement, can't walk to the bus stop either.

OP posts:
Original poster
Gettingbysomehow · 10/06/2025 22:47

spoonbillstretford · 10/06/2025 22:44

That's very odd and frustrating. Are you sure it's failing due to being unlike previous photos, or just because it doesn't meet the photo rules?

I've had four stone difference between photos, have had long dark curly hair on one and short light blonde hair on another and of course each is ten years apart from the last, but have never had any issues with renewing the photocard.

I don't know they refuse to tell you for security reasons they just fail you.

OP posts:
dementedpixie · 10/06/2025 22:46

Do you have a new blue passport?
I've heard of issues with renewing driving licences when it's done using the new passports that you sign yourself
Can someone pick up a paper form for you?

Barrenfieldoffucks · 10/06/2025 22:45

You're just going to have to go and drive around until you find a parking space. Or go to a different post office, even if it is further away.

drspouse · 10/06/2025 22:45

Gettingbysomehow · 10/06/2025 22:42

I could yes but it costs £50 there and £50 back.

Show quote history

Train or bus then taxi the last bit?

spoonbillstretford · 10/06/2025 22:44

That's very odd and frustrating. Are you sure it's failing due to being unlike previous photos, or just because it doesn't meet the photo rules?

I've had four stone difference between photos, have had long dark curly hair on one and short light blonde hair on another and of course each is ten years apart from the last, but have never had any issues with renewing the photocard.

Lallybroch · 10/06/2025 22:44

The photo id driving licences have to be renewed every 10 years

House0fBamboo · 10/06/2025 22:42

Surely your driving licence is still valid- it's just the photo card that's out of date?

Original poster
Gettingbysomehow · 10/06/2025 22:42

Fleaspray · 10/06/2025 22:38

It’s not ideal but you could get a taxi to the post office?

I could yes but it costs £50 there and £50 back.

OP posts:
Strawberries86 · 10/06/2025 22:42

same!!!!! I went to 3 post offices because online it said they did them. Finally got to a branch that did it and queuing for bloody ages. The post office is so outdated. There needs to be a better system. You have my sympathy.

Fleaspray · 10/06/2025 22:38

It’s not ideal but you could get a taxi to the post office?