Absolutely fuming with renewing driving license.

I recently had to write a cheque to the DVLA to get a replacement log book 😳🤣.

Thankfully I found an old cheque book in a drawer … it’s been years!

Because you had to queue you think the Post Office is outdated? 😳

Absolutely not an issue with your weight loss. The recognition works on the angles between a number of fixed data points (eyes, nose, mouth, etc.

Heavily made-up faces can distort the apparent edges of eyes and mouth. As can lip fillers or surgery.

But you're most likely just taking poorly lit or posed photos, especially if you're relying on selfies. Get a friend to take a waist up shot against a plain white wall. The software will usually do the rest.

The "three attempts" block resets after a while. It was introduced because people would just retry endlessly

Often wish there was a go fund me for posts like this. I would gladly donate a few pounds & if everyone did, problem solved. I suppose people would end up exploiting though.

You should be cosy in bed inside and being cared for. I am sorry this is happening to you.

I think with these things you are better off just accepting the problem and going through it. Very sorry to say.

I think though @Pistachiocake they would have had to go out to a post office to pick up a form to fill in. They wouldn’t have been able to do the whole thing from home. Although there may have been more Post Offices then!

@Gettingbysomehow - I appreciate it’s so frustrating but usually the government sites are pretty good.
I think it’s most likely the quality of your photo. I have has this happen before to me. How are you taking the photo? Is there a filter on it? Is there a neighbour nearby who could help you?

If sounds like phoning them for a paper form and attaching a photo could be an answer.
Or getting a friend to take you to a Post Office on a Saturday morning?

Also worth checking - is there a grace period with your licence so you can renew it once you’re driving?

Do you have a local Facebook group , there’s often requests for help on ours , someone may offer to give you a lift if you ask . There’s also a volunteer group in case you have one in your area that helps with things like this too .

Why can’t you just attach a new photo? I did this with my licence and BB which were both renewed online.

I travelled 23 miles to a post office that advertised they did this and got there and they didn’t as a bit of kit was broken ( and had been for weeks). I then had a mad dash to get photos fill out form, get out cash ( to buy a postal order) and return to post office before it shut.

All you need though is a passport photo, form and postal order. So you could get it at the weekend rather than expensive taxi.

This is technology for you. I have a friend who can’t log on using face recognition unless she has her make up on.

In rural areas where there is less competition taxis are more expensive. We don't get Ubers around here, for example.

Do you have a passport? You can renew your licence online using your passport details. I think it’s highly unlikely because you lost weight that it’s declining your photo! It’s more likely the photo quality that’s causing the issue! When the system throws you out you can usually go back in the next day!

Is your blue badge because you have had a hip replacement?

This is the advice I was going to give!
My DD needed to use the D1 form, I called DVLA and asked if they could send me it, they did.
It is slightly annoying that if your circumstances are slightly out of the norm then you can't do some things online... seems the whole PO system needs a bit of an update.

There is a local charity where I live that will give lifts to people who need it for a nominal sum. Check this out with your GP who maybe able to sign post you.

It doesn’t improve road safety outcomes though. Australia has a road fatality rate twice that of the UK, and performs worse than the OECD median.

The UK is one of the safest places to drive in the world. Only Sweden, Norway and Japan are safer from a road deaths perspective.

Wow. Where I am, you have to front up in person every 1, 2, 3 or 5 years (depending on both your experience and driving record), show you are the person on the ID and pass an eye test before they renew your license. Once past a certain age, you need a form from GP as well stating no medical impediment to driving and you need to retake your driving test at periods (but I think no fee for it). We still have the occasional batshit old driver who goes the wrong way down a motorway and causes havoc, but it does reduce the problem significantly.

Mine wouldn’t accept my photo online either and I haven’t changed at all. When I went into the post office to renew it in person they said it’s quite common for the online system not to work so it might not be your weight loss.

You’ll need to pay it cos it’s better than what you’d lose if you got fired from your job

That sounds a similar price for taxis as where I am in Dorset. There are very few Ubers. From the train station in Bournemouth to the airport is about £35 and it’s less than 6 miles. Taxis to quite rural places I need to go to can be really expensive but the public transport doesn’t always work out feasible.

@Gettingbysomehow sorry you’re having such a trying time. It does sound like a postal renewal might be an option if someone can get the form to you. Hope you can do that before spending so much on taxi fares.

DH’s blue badge was delayed and then delayed again, we contacted our MP and lo and behold it arrived within days.

This!

Oh yes Of course, sorry I forgot it was a council thing so could be different in different areas! I was thinking it was government thing

Seems to be your photo is not quite right despite your wonderful weight drop. Is it your image or your inner David Bailey that is the problem? Calm down and resubmit.

So you’ve made up a reason and have decided that’s what it is. Try phoning them

That's nice for you.

not with ours. Online only & 3 month wait.