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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Absolutely fuming with renewing driving license.

187 replies

Gettingbysomehow · 10/06/2025 22:36

AIBU?
Fucking government online licence renewing site won't accept my photo because I've lost 5 stone and my face is thinner than the rest of my IDs. I assume that's what it is they refuse to tell you and after three attempts you are out.
I have to do it online because I've had major surgery and can't drive yet.
I'll lose my job if I go back without a driving license - it's compulsory.
The nearest post office to me that does it is 10 miles away in a warren of streets with no parking and there is literally nobody to take me.
What the fuck am I supposed to do then?
Excuse the swearing I'm just so stressed.
I've just had equal shit applying for my blue badge and that's going to take 3 months to process.
I'm trying to get better so I can return to work and it's just stress and more stress.

OP posts:
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Deluxecoffee · 11/06/2025 08:05

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Deluxecoffee · 11/06/2025 08:05

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Floof79 · 11/06/2025 08:04

Is there an Asda near you? Ours has a Max Spielman concession who will take the photo, check it complies with DVLA rules and email you the image so you can use it on your application …

PhilippaGeorgiou · 11/06/2025 08:04

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Are you determined to find a reason why a disabled person is a liar? You know what - disabled does not equate to incapable or stupid. Does that help you any?

Kendodd · 11/06/2025 08:04

Last time I had to renew my photocard I just sent them the same picture from ten years ago (so same picture on my old driving licence). They just accepted it.
I know it's not in the spirit (or perhaps rules) anyway, it worked, no hassle, try that.

Glowingup · 11/06/2025 08:03

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Yes but I meant in response to her claim that she will lose her job if she doesn’t submit the application today. She will easily be able to do it by post and even if she goes back to work before the photocard licence arrives she can continue driving, as long as the application is being processed.

She strikes me as someone who likes making a big deal of something that’s actually fairly easy to fix.

Deluxecoffee · 11/06/2025 08:03

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drspouse · 11/06/2025 08:03

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Swimming is very good rehab for people who can't walk well.
Next ...

Sharptonguedwoman · 11/06/2025 08:02

Gettingbysomehow · 10/06/2025 22:54

I'll have to cough up for a taxi, none of my neighbours drive and all my friends are at work during post office hours. £100 bloody quid ff's. I have no relatives less than 200 miles away and live alone.
Good thing someone said not all post offices that advertise this service online actually provide the service I'll definitely ring first. I'd have gone mental if I'd got there in a taxi and they didn't do it.

Try the local volunteers who drive people to medical appointments. They might be able to help.
Also, sometimes licences are still valid during the renewal process, it's worth having a really good look at the rules.

canyon2000 · 11/06/2025 08:02

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I don't think that is hard to understand. The op has difficulty walking but swimming is much easier as you are supported by the water.

aquestionforya · 11/06/2025 08:01

Just a thought… you’re not wearing a white top in your photo are you? I had one refused for this. It was a visa appointment and the lady told me I had to redo. Might not be the same for driving licenses but it’s possibly a new rule??

AmelieSummer25 · 11/06/2025 08:00

GallifreyGirl · 10/06/2025 23:49

Oh yes Of course, sorry I forgot it was a council thing so could be different in different areas! I was thinking it was government thing

😊👍🏻

Deluxecoffee · 11/06/2025 07:59

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Deluxecoffee · 11/06/2025 07:56

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PhilippaGeorgiou · 11/06/2025 07:54

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ANd I am saying that it is inappropriate to call the OP a liar - she mentioned in her first post that she has a blue badge (big bloody hint there that she is disabled) and does not need to list all her "medical problems" for random MN posters to decide whether or not she is telling the truth. If you think she is trolling then report the post. Don't call disabled people liars because the world isn't designed for us to engage with it.

Deluxecoffee · 11/06/2025 07:52

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Glowingup · 11/06/2025 07:51

You can carry on driving until the new card arrives! I wouldn’t get this worked up about it.
https://assets.publishing.service.gov.uk/media/64edcf3a13ae1500116e2f5d/inf1886-can-i-drive-while-my-application-is-with-dvla.pdf

also surely if you can’t drive at the moment you wouldn’t be able to drive for work either for a good while

https://assets.publishing.service.gov.uk/media/64edcf3a13ae1500116e2f5d/inf1886-can-i-drive-while-my-application-is-with-dvla.pdf

Deluxecoffee · 11/06/2025 07:50

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Deluxecoffee · 11/06/2025 07:49

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PhilippaGeorgiou · 11/06/2025 07:49

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Wow, now you are calling a disabled person a liar?

PhilippaGeorgiou · 11/06/2025 07:47

Blinky21 · 11/06/2025 07:37

If you can't drive anyway can't you wait to renew your licence, then just get on the bus, I'm sure your work will understand if you are immobilised by an op. I'm not sure why all the drama

Yeah - people with disabilities just hop on and off buses. Public transport is wonderful at catering for disability. Around here they also hop on and off buses that don't even exist. I have just checked (also disabled) - my nearest postoffice that offers the service is 6 miles away. There is no bus service there. The buses from here (one an hour if not cancelled) all run to one city centre - where not one of the 6 post offices offering this service are located.

Deluxecoffee · 11/06/2025 07:47

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MrsMitford3 · 11/06/2025 07:47

The Snappy Snaps near me has a computer programme that tells if the picture will be accepted or not and they just re-take.

My hair blended in with the background too much and it rejected it and they re-took.

Is this an option for you??

Deluxecoffee · 11/06/2025 07:46

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ViaRia01 · 11/06/2025 07:46

The web says that you can order a D1 form from the dvla website. Why don’t you do that?