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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To think they should have kept serving me?

309 replies

itsotoy · 10/06/2025 15:24

Went to collect 4 parcels from my local shop. I told her I had 4, she gave me 1 and said “thanks, bye” … I informed it again it was 4. It was taking ages and she claimed she couldn’t find it - but she’d already scanned my code and signed it in the book that it had been collected.

She said “yeah I can’t find it” and then the guy with her told me I would need to wait whilst they served the queue behind me.

Sorry I get there was a queue of 2 people but I was there first and was in the middle of being served and had already been patiently waiting. I don’t think I should have to wait even longer because they couldn’t find my parcel.

OP posts:
moto748e · 10/06/2025 16:29

FrenchandSaunders · 10/06/2025 15:25

I thought this was going to be about being pissed in a pub ….

Same! 😄

CowboyJoanna · 10/06/2025 16:28

Either
a. only ONE parcel was ready for delivery that time
b. All four things you bought were packaged in the one parcel

Bingo. Problem solved Wink

Original poster
itsotoy · 10/06/2025 16:28

Peaceandquietandacuppa · 10/06/2025 16:19

I think they get about 20p per parcel and the other customers in the queue were probably spending a lot more than 80p each so…

If you have 4 parcels and they can’t find one, expect them to serve other people first. 4 parcels is a bit excessive. I often sell things on Vinted and have learnt to use In Post lockers instead because the local newsagents get a bit pissed off and don’t make that much from it. I would send 2 or maximum 3 in one go, if I really had to. Otherwise spread out over a couple of days. It’s not a post office.

If it’s not worth the money to them then they shouldn’t offer that service.

You get I was collecting and not sending right? So should I just collect 1 a day? So as not to bother the shop who’s offering the service and people that might be on a queue?

Also I have no control on the shipping options of a Vinted seller. Yes I use InPost frequently but I can’t force someone to have that as an option when I’m purchasing.

OP posts:
Peaceandquietandacuppa · 10/06/2025 16:27

FiddlefigOnTheRoof · 10/06/2025 16:26

And mine ARE sent to my house, but if I’m not in they get dumped at some random corner shop.

never had this! That would be annoying.

FiddlefigOnTheRoof · 10/06/2025 16:26

And mine ARE sent to my house, but if I’m not in they get dumped at some random corner shop.

Peaceandquietandacuppa · 10/06/2025 16:26

nebulae · 10/06/2025 16:23

Some of the people on this thread are bonkers. How is 4 parcels excessive? Is she supposed to stagger her orders so they don't all arrive at once? Or call in 4 days running to collect 1 parcel at a time? The shop offers a parcel collection service. She was collecting parcels.

Edited
Show quote history

You may say I’m mental or whatever, but I say this as someone who has collected and sent a lot of parcels for about 10 years, and no newsagent in the history of newsagents has ever been happy with more than a couple of parcels at a time. They don’t earn a lot and it always creates drama with the queue. Just my experience. I recommend in post lockers or home delivery if OP is ordering lots online.

FiddlefigOnTheRoof · 10/06/2025 16:26

I have this a LOT picking up parcels. My parcel is somewhere in a massive dumped pile, no order or logic, and they look helpless when I ask for it. I usually give up and just wade through them myself without asking for permission.

Laura36TTC · 10/06/2025 16:26

FrenchandSaunders · 10/06/2025 15:25

I thought this was going to be about being pissed in a pub ….

same! 😂

DeSoleil · 10/06/2025 16:25

Looking for a parcel means going out the back. Better to do that when it’s quiet rather than have people in a long queue who have bought stuff from the shop.

nebulae · 10/06/2025 16:23

Peaceandquietandacuppa · 10/06/2025 16:19

I think they get about 20p per parcel and the other customers in the queue were probably spending a lot more than 80p each so…

If you have 4 parcels and they can’t find one, expect them to serve other people first. 4 parcels is a bit excessive. I often sell things on Vinted and have learnt to use In Post lockers instead because the local newsagents get a bit pissed off and don’t make that much from it. I would send 2 or maximum 3 in one go, if I really had to. Otherwise spread out over a couple of days. It’s not a post office.

Some of the people on this thread are bonkers. How is 4 parcels excessive? Is she supposed to stagger her orders so they don't all arrive at once? Or call in 4 days running to collect 1 parcel at a time? The shop offers a parcel collection service. She was collecting parcels.

Peaceandquietandacuppa · 10/06/2025 16:22

SillyMillie90 · 10/06/2025 16:18

OP you should know by now that the consensus on MN is that other people always trump you. If someone is playing music out loud on the train, it’s up to you to put headphones on. Your neighbours are having a late loud party on a week night, well you shouldn’t have moved near other humans and need to buy a shed in the woods. Likewise if a shop is taking ages to serve yoi you need to think of everyone else and let them go first 🙄

Show quote history

Nope. I don’t agree with OP in this case and I am usually one for shouting at people who play music loudly etc. had many a row with neighbours about bonfires. Generally believe first come first served all that.

But I just don’t think it’s reasonable to hold up the whole shop when the newsagent only makes about 20p per parcel. And 4 parcels is quite excessive. Never heard of in post or just getting them sent to your house?!

PickledElectricity · 10/06/2025 16:22

YANBU this is why I loathe collecting parcels and try to use the lockers as much as possible.

HatsOffToThePigeons · 10/06/2025 16:21

Allwillbeewell · 10/06/2025 16:20

I'm becoming concerned we will never find out 😔

Show quote history

Maybe she read all the posters asking this and realised she needed to run back to the shop for them... 😂

HatsOffToThePigeons · 10/06/2025 16:20

Peaceandquietandacuppa · 10/06/2025 16:19

I think they get about 20p per parcel and the other customers in the queue were probably spending a lot more than 80p each so…

If you have 4 parcels and they can’t find one, expect them to serve other people first. 4 parcels is a bit excessive. I often sell things on Vinted and have learnt to use In Post lockers instead because the local newsagents get a bit pissed off and don’t make that much from it. I would send 2 or maximum 3 in one go, if I really had to. Otherwise spread out over a couple of days. It’s not a post office.

But if they were all on the same QR code how could she spread them out?

Allwillbeewell · 10/06/2025 16:20

tinytemper66 · 10/06/2025 16:19

For fucks sake…
Did you get your 4 parcels? Time is of an essence here!

I'm becoming concerned we will never find out 😔

Hedgehogshelp · 10/06/2025 16:20

was you buying anything from the shop or using them as a postal service?

Perhaps they prioritise paying customers?

HatsOffToThePigeons · 10/06/2025 16:19

If there were two of them behind the counter, why couldn't one of them serve the other customers while the other one looked for your parcels? Presumably you'd queued up the same as everyone else so it was your turn and you were entitled to it.

Peaceandquietandacuppa · 10/06/2025 16:19

I think they get about 20p per parcel and the other customers in the queue were probably spending a lot more than 80p each so…

If you have 4 parcels and they can’t find one, expect them to serve other people first. 4 parcels is a bit excessive. I often sell things on Vinted and have learnt to use In Post lockers instead because the local newsagents get a bit pissed off and don’t make that much from it. I would send 2 or maximum 3 in one go, if I really had to. Otherwise spread out over a couple of days. It’s not a post office.

tinytemper66 · 10/06/2025 16:19

For fucks sake…
Did you get your 4 parcels? Time is of an essence here!

MrsFrumble · 10/06/2025 16:18

@EllyRoff so you would have just left with only one parcel, abandoning the other three which you’d presumably paid for, lest you annoy the other customers by “faffing”? Bollocks you would 🤣

SillyMillie90 · 10/06/2025 16:18

itsotoy · 10/06/2025 15:51

But you can reverse that too, why should I care about what people in the queue wanted?

Show quote history

OP you should know by now that the consensus on MN is that other people always trump you. If someone is playing music out loud on the train, it’s up to you to put headphones on. Your neighbours are having a late loud party on a week night, well you shouldn’t have moved near other humans and need to buy a shed in the woods. Likewise if a shop is taking ages to serve yoi you need to think of everyone else and let them go first 🙄

Starzinsky · 10/06/2025 16:15

Couldn't of been waiting that long if you have time to post about it. 😂

PuppyMonkey · 10/06/2025 16:15

Sidebeforeself · 10/06/2025 16:08

Crickets?!

Grin
Ponoka7 · 10/06/2025 16:15

Sidebeforeself · 10/06/2025 16:08

Crickets?!

As in silence ensued, tumbleweed etc

Our Morrisons local staff do all they can to put people off from bringing/collecting parcels. No extra staff is ever provided, likewise for Uber/Deliveroo etc. They'll be told not to prioritise parcels. I'm hoping everywhere moves to inpost lockers.

Foreverm0re · 10/06/2025 16:12

EllyRoff · 10/06/2025 15:51

Holding the queue up messing around. Imagine how the person behind you feels knowing their exchange will take minutes but you’re stood there taking forever

Show quote history

How the hell was she messing around? She had queued up to collect her parcels. What planet are you from?