Page 10 | To think they should have kept serving me?

pimplebum · 10/06/2025 16:43

Unless I was in a terrible rush I’d have asked for the two behind me to be served and then they have time to sort me out

Peaceandquietandacuppa · 10/06/2025 16:42

FedupofArsenalgame · 10/06/2025 16:37

So they shouldn't offer the service then

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Look, they were prioritising other paying customers who may just walk out and go spend their money elsewhere. Those queuing to spend £20 on cigs and beers probably won’t want to wait for someone faffing on parcels. I’ve had this a million times and had to wait. It’s annoying but they had no urgency to OP who couldn’t really walk out at that moment . If you were a business owner would you worry about a 20p parcel, which was already paid for and the person would have to just be patient, or would you try and prioritise a £20 sale that may walk out any moment? I know what I would do, even though it’s annoying for OP. This is why I try not to get things delivered to my local newsagent where I can. There are loads of options on Vinted. And if you must. Then just be prepared to be patient and wait 🤣

FedupofArsenalgame · 10/06/2025 16:41

Peaceandquietandacuppa · 10/06/2025 16:19

I think they get about 20p per parcel and the other customers in the queue were probably spending a lot more than 80p each so…

If you have 4 parcels and they can’t find one, expect them to serve other people first. 4 parcels is a bit excessive. I often sell things on Vinted and have learnt to use In Post lockers instead because the local newsagents get a bit pissed off and don’t make that much from it. I would send 2 or maximum 3 in one go, if I really had to. Otherwise spread out over a couple of days. It’s not a post office.

She was receiving them though?

moose62 · 10/06/2025 16:39

How ridiculous people are sometimes. Of course they should have served you until they find your packages! Other people's packages are no more important than yours.
It sounds like they were faffing, not you!

AmelieSummer25 · 10/06/2025 16:39

FrenchandSaunders · 10/06/2025 15:25

I thought this was going to be about being pissed in a pub ….

Me too!!

but @itsotoy you are right, they should have fully served you first (or at least one of the rude, badly trained pair)

Sahara123 · 10/06/2025 16:39

So many funny comments, if only there was a laughing emoji…

FedupofArsenalgame · 10/06/2025 16:37

Peaceandquietandacuppa · 10/06/2025 16:26

You may say I’m mental or whatever, but I say this as someone who has collected and sent a lot of parcels for about 10 years, and no newsagent in the history of newsagents has ever been happy with more than a couple of parcels at a time. They don’t earn a lot and it always creates drama with the queue. Just my experience. I recommend in post lockers or home delivery if OP is ordering lots online.

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So they shouldn't offer the service then

dogcatkitten · 10/06/2025 16:37

Did one person keep looking and the other person start serving the other customers? If so fair enough. Or did they just make you wait while they served the queue and then got back to looking for yours, might be OK, but irritating.

Original poster

itsotoy · 10/06/2025 16:37

Grendel7 · 10/06/2025 16:29

Outrageous! If there were two of them serving,one can deal with you and get off their backside and LOOK,the other can deal with queue! Its not rocket science!

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Honestly the conversation was painful, I said I had 4 to collect and that 2 had arrived this morning. She said I’ll take the code from this morning - then seemed really perplexed when I said erm there’s 3 more.

And the thing is it is there. It’s on the tracking system and that particular shops writes all the orders in a book and I could literally see my name.

OP posts:

Jaichangecentfoisdenom · 10/06/2025 16:36

Did you get the other 3 parcels in the end, though?

Peaceandquietandacuppa · 10/06/2025 16:36

Mooflon12 · 10/06/2025 16:35

To be fair judging by your ability to faff around the most important question of did they find them in the end - maybe you were faffing!! 😂

🤣🤣🤣

Mooflon12 · 10/06/2025 16:35

To be fair judging by your ability to faff around the most important question of did they find them in the end - maybe you were faffing!! 😂

Peaceandquietandacuppa · 10/06/2025 16:34

itsotoy · 10/06/2025 16:28

If it’s not worth the money to them then they shouldn’t offer that service.

You get I was collecting and not sending right? So should I just collect 1 a day? So as not to bother the shop who’s offering the service and people that might be on a queue?

Also I have no control on the shipping options of a Vinted seller. Yes I use InPost frequently but I can’t force someone to have that as an option when I’m purchasing.

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they can offer the service but still choose to prioritise other customers in the shop if they think it will earn them more money, and can’t find the parcel then and there. I’m assuming you still got the parcel yes? There are a lot of newsagents around so someone queuing for a £20 packet of cigs or some beers may well get fed up and go elsewhere. Meanwhile you have no choice but to wait for your parcel which they already got the money for.

I don’t understand why people don’t get this concept. It may be annoying but I can understand it.

FedupofArsenalgame · 10/06/2025 16:34

Lmnop22 · 10/06/2025 15:45

But if they couldn’t find it, they couldn’t keep serving you so what can they do?!

Sure the " man with " could've served the other people whilst the original person who scanned code carries on looking or did something to show only one parcel collected not 4

WiddlinDiddlin · 10/06/2025 16:34

If I lived and worked where I used to - I'd be out all day, not safe to leave parcels (or indeed, anything!) outside - and my route out and back each day is in the opposite direction and some 10 miles from the nearest InPost lockers, assuming the seller uses InPost which not all do.

The local shop there takes in parcels - their system is, if you have more than one they'll ask you to wait until the queue is served (nicely and they have a cafe so its not a hardship generally) then they'll find them OR they will let you have a rummage if they know you. It is a long way from perfect but they are polite about it!

Sounds like the OP goes to a shop that does parcel pick up, but doesn't really want to, is shit at organising it and rude to customers. Hardly the OP's fault!

Mumtobabyhavoc · 10/06/2025 16:33

Well, that's a stupid response. OP shouldn't use the collection service for more than one parcel at a time because it holds others up? The worker is on a low wage and the OP's order is excessive? Other people are waiting, too? Parcel collection points should only be for one parcel per person should they? 🙄

Branleuse · 10/06/2025 16:33

Theres a place near me where i hate getting parcels delivered to as they act like they're doing me a favour and that im annoying them. They make grumpy comments if its more than a day since they got it and huff and puff.
2 other places in town where things get delivered sometimes and they are not like that at all.

If you were there first then I agree, its rude to start serving others, unless you had indicated for them to do that.

If they are saying you collected when you havent, then they are scamming you

Original poster

itsotoy · 10/06/2025 16:32

DeSoleil · 10/06/2025 16:25

Looking for a parcel means going out the back. Better to do that when it’s quiet rather than have people in a long queue who have bought stuff from the shop.

It doesn’t mean going into the back, it’s more 3 steps to the side as they are on a shelf under the counter.

And when I went in there was no one there, so apart from being closed I’m not sure how much quieter you can get.

MN really is ridiculous. I’m faffing, I’m messing around, I shouldn’t use the service, I should only use InPost even when it’s not an option, I’m excessively ordering, I shouldn’t collect more than 1 parcel at time, I should predict when the shop is quiet.

OP posts:

Andylion · 10/06/2025 16:31

Lmnop22 · 10/06/2025 15:45

But if they couldn’t find it, they couldn’t keep serving you so what can they do?!

Then they start whatever process deals with lost or unfound parcels and fixing whatever the staff member did that indicated that all packages had been received when they hadn't.

There were two staff members there. One could have deals with the people in the queue.

NewGoldFox · 10/06/2025 16:31

Cheeky sods. Customer service is so daft now.
I wanted to exchange a nail varnish at Superdrug’s at point of purchase (it was matte I hadn’t realised until that point) the till person said there was only matte available in the offer I was using. I knew that wasn’t the case and it was because there was a small queue behind me. There were so many staff idling around someone could have nipped and got one (or I was more than happy to do so!)
Long and dull story I know but it made it clear to me why the high street is dying out.

nebulae · 10/06/2025 16:30

Peaceandquietandacuppa · 10/06/2025 16:26

You may say I’m mental or whatever, but I say this as someone who has collected and sent a lot of parcels for about 10 years, and no newsagent in the history of newsagents has ever been happy with more than a couple of parcels at a time. They don’t earn a lot and it always creates drama with the queue. Just my experience. I recommend in post lockers or home delivery if OP is ordering lots online.

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If the shop owners are not happy with people collecting parcels they shouldn't offer a parcel collection service! It's not compulsory. Either do it willingly/happily or don't do it at all.

Freshstartyear25 · 10/06/2025 16:29

It’s just like when someone has just milk and someone in front has a trolley of goods. The person in front was there first so they should be served. I would normally let the person with the milk go in front but that’s my choice. It’s first come first served. OP got there first, she should be given her parcels then the next person served. It’s not her problem that there’s only one person serving everyone.

Grendel7 · 10/06/2025 16:29

itsotoy · 10/06/2025 15:24

Went to collect 4 parcels from my local shop. I told her I had 4, she gave me 1 and said “thanks, bye” … I informed it again it was 4. It was taking ages and she claimed she couldn’t find it - but she’d already scanned my code and signed it in the book that it had been collected.

She said “yeah I can’t find it” and then the guy with her told me I would need to wait whilst they served the queue behind me.

Sorry I get there was a queue of 2 people but I was there first and was in the middle of being served and had already been patiently waiting. I don’t think I should have to wait even longer because they couldn’t find my parcel.

Outrageous! If there were two of them serving,one can deal with you and get off their backside and LOOK,the other can deal with queue! Its not rocket science!

Goody2ShoesAndTheFilthyBeast · 10/06/2025 16:29

How the chuff is the op faffing?

I've come to collect 4 parcels

Gets given 1 parcel

Repeats it's 4 parcels

Post Office worker then faffs around.

What part of that is the op faffing?

Is it starting the conversation by saying you're here to collect 4 parcels that's faffing?

Is it reminding the po worker that you said 4 when they only pass you one that's faffing?

Is it having the audacity to come to collect more than 1 parcel that's faffing?

Is it someone else not being able to find your parcels that's you faffing?

Andylion · 10/06/2025 16:29

EllyRoff · 10/06/2025 15:48

YABU. You are a faffer and faffers should be made to wait until normal customers get served first.

everytime I go to post office I get stuck behind faffers and I wish the staff at ours made them wait like yours did.

How the fuck is OP a faffer?