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Cafe’s reply to my review - is it any wonder places are struggling?

284 replies

KatieWa · 07/06/2025 21:27

I reviewed a lovely cafe I visited last week whilst on holiday in Devon. I was really complimentary about the breakfast and said we found the service to be friendly and efficient. My review ended by suggesting the sign above the door isn’t overly appropriate - it stated ‘nobody leaves sober’. As someone who has a family member who has had numerous alcohol issues over the years I found this poor taste, and diplomatically worded this in the review.

The owner (publicly) replied to my review and said that’s the first feedback they’ve ever had about the sign and suggested everyone else has had a sense of humour when they’ve seen it.

I don’t think it’s a situation to make light of - is it any wonder the sector is on its knees struggling currently with this sort of attitude from a business owner?

OP posts:
hedgerunner · 07/06/2025 22:55

Does the cafe serve alcohol?

Needmorelego · 07/06/2025 22:51

MyHeartyCoralSnail · 07/06/2025 22:47

Loads round us (Devon) have licences. - most often serve wine and beer in bottles. Many serve Prosecco with cream teas.

Edited

Oops....of course some do...my brain was having a slow moment (😳).
(I am now visualising Parisian style cafes - but before my brain was thinking Starbucks style or greasy spoon)

GimmeMyM0ney · 07/06/2025 22:51

I agree with the owner. This is nothing to do with alcoholics.

iwentjasonwaterfalls · 07/06/2025 22:50

I'm going to leave a review for McDonalds. Their adverts say "I'm lovin' it" but I only mildly enjoyed 😡

BobbyBiscuits · 07/06/2025 22:49

I don't think the sight of the sign would induce a receiving addict to relapse.
They replied to your critique by saying they won't be changing it, as others haven't ever complained. That's fair enough.
But I'd say it's weird for them to put that in a cafe as a permanent sign. Licensing wouldn't want that up in a pub?

HatesHorsesLovesShein · 07/06/2025 22:47

Stop clasping your pearls.

Won’t they just tumble to the ground if she doesn’t?

MyHeartyCoralSnail · 07/06/2025 22:47

Needmorelego · 07/06/2025 22:46

Do they?
I can't think of any that do.

Loads round us (Devon) have licences. - most often serve wine and beer in bottles. Many serve Prosecco with cream teas.

SlashBeef · 07/06/2025 22:46

No, I'm not surprised the sector is on it's knees with petty customers like you around.

profiterolesarelovely · 07/06/2025 22:46

I fully agree you OP. Cafes can be lovely. Pub lunch can be lovely. Drunken, lairy people or acoholism = not funny

Needmorelego · 07/06/2025 22:46

Redpeach · 07/06/2025 22:41

Quite a few

Do they?
I can't think of any that do.

Itsonlypantsandsocks · 07/06/2025 22:44

I’m not sure I’d have complained but I don’t find that kind of humour funny. I can see where you are coming from but it’s pretty petty I think to raise it.

I have voted YANBU though because their response is unnecessarily rude and passive aggressive.

They could have just said that mostly their customers don’t mind it but thanks for the feedback. Saying you don’t have a sense of humour is pretty crap.

AmadeustheAlpaca · 07/06/2025 22:43

I can see where the OP is coming from. It's an odd sign to have outside a cafe, rather than a pub, and I'd find it naff and dated rather than offensive.
The OP wrote a positive review with the comment about the sign as an extra observation, his or her main review was positive, but the person who replied chose to be offended and focus on the negative part of the review.
I can't stand people who use the "sense of humour" line to attempt to shut people up or to be defensive.

Pipsquiggle · 07/06/2025 22:42

@KatieWa You are being ridiculous.

Did this cafe serve alcohol? If so, it is a tongue in cheek humourous sign.

Not everyone who drinks alcohol is addicted or drinks to excess. Stop clasping your pearls

LifeReallyIsTooShort · 07/06/2025 22:41

We really seem to have come to a point in time where everyone has to think about each word that comes out of their mouth, or what they write. Frankly it’s boring, and beyond sad that we cannot joke or demonstrate a sense of humour anymore for fear of being accused of a long list of offences.
OP you need to lighten up and realise the world does not revolve around your opinion or your family member’s alcoholism, that’s their problem to own no one else’s, and your skewed opinion of the comedic sign is yours to own. The majority of us probably have issues and problems of some kind, and the world and it’s people should not be expected to change to accommodate.

Redpeach · 07/06/2025 22:41

Moonlightdust · 07/06/2025 22:40

Am I the only one wondering what cafe sells alcohol? 🤨

Quite a few

Moonlightdust · 07/06/2025 22:40

Am I the only one wondering what cafe sells alcohol? 🤨

MyHeartyCoralSnail · 07/06/2025 22:40

Sorry but you’re being ridiculous. It’s a humorous sign. I hope you did t go in any of the gift shops down here because they’re full of alcohol related gifts.,I don’t drink, do I would leave the cafe sober.

Yours is just one of lots of comments which come from grockles each year when they think they can change things they find in Devon they don’t like. It’s a place where people live and work all year, it’s not there to meet your whims for your week or two you visit.,

Funnywonder · 07/06/2025 22:39

I think you looked a bit foolish for making an issue of the sign. I also think the cafe owner looked a bit foolish for replying as he did. He would have appeared more dignified if he had thanked you for your feedback and left it there instead of going on the attack. Over sensitivity is always a bad look for business owners. Look at Elon Musk🤣

moto748e · 07/06/2025 22:38

There's one of those signs in my local. But yes, a cafe's a bit different. I wouldn't have mentioned it, but I don't think the cafe-owner's response was very smart either.

WillimNot · 07/06/2025 22:34

LillyPJ · 07/06/2025 22:20

What's the government ignorance you mention?

No help whatsoever to save the industrial. They know it's failing, it was struggling before covid, now we have the cost of living crisis. It's cheaper to buy drinks and watch a film on netflix. We've become a society that is used to staying home.
My view is that supermarkets should be liable for the same duty as I am, that's why Aldi can sell 4 cans of lager for less than I charge for 1.
As for Reeve's and her penny off the pint, what a load of shite. In fact, we've had to raise our prices as barrel costs which had been capped after covid went up sharply- Guinness for instance went up 4.7% per barrel.
I don't blame Labour entirely, Conservatives were awful but I would have expected Labour to do something but they've done nothing. Raising NI and such has really not helped either (I'm not making enough to have staff here which says a lot).

It's a very scary time for hospitality.

Paperumbrella · 07/06/2025 22:33

TunipTheVegimal24 · 07/06/2025 22:19

No, just sign makers.

Blessed are the sign makers 🍷

MyCyanReader · 07/06/2025 22:32

Yabu.

The offended generation is tiresome.

notnorman · 07/06/2025 22:31

I hate signs like this. I’m with you OP!

Noshadealltea · 07/06/2025 22:30

As somebody who is an alcoholic in recovery myself, you’re being ridiculous and precious.

It’s a slogan above a doorway 🤣 I doubt I would have noticed it at all, and if I had it wouldn’t have made me think ‘oh god, got to ruin my years of sobriety now that a sign’s told me I can’t leave here sober’.

Unclench OP. Relax.

Layla1238 · 07/06/2025 22:30

No offence, but this is a you problem.

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