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Not disabled enough to access Hyde Park Concerts

122 replies

Tiredalwaystired · 07/06/2025 18:52

I’m supposed to be taking my daughter to see Olivia Rodrigo at Hyde Park in a couple of weeks. I had spinal surgery a while back which has weakened my lower back and makes it very hard to stand for hours at a time although I can manage day to day as long as I sit at regular intervals . At previous outdoor concerts I’ve taken a shooting stick (like a walking stick with a built in seat) as I dont have the requisite paperwork for the disability seats so can’t access the disabled area, and I’ve coped OK with that work around.

I’ve just seen in their terms that shooting sticks are banned as they are considered “dangerous”. I now don’t know what to do. Without regular breaks on the pressure on my back I’ll be in agony after a couple of hours and I really don’t think I can attend. I certainly wouldnt be enjoying it by the time she came on stage, that’s for sure. This is my daughter’s Christmas present from me and we have been so excited.

AIBU to think that this policy is harming people that actually need that sort of support and they are discriminating against people like me who need some support in some scenarios but not in all scenarios? I feel I’m being penalised for not being disabled enough. It’s really upset me. Their helpline offered no guidance.

OP posts:
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Lifestooshort71 · 17/06/2025 09:39

WanderingWisteria · 09/06/2025 15:29
(I'm not quoting Wisteria's post as it is, of necessity long!)

This is a helpful, well-detailed description for anyone visiting the site for an event and should be printed and sent out with the tickets! The information about lighting and tips on egress in particular would be invaluable for many, I'm sure. Thank you x

Tiredalwaystired · 17/06/2025 09:37

And as I keep saying this IS my mobility aid!

OP posts:
wobblybrain · 17/06/2025 09:35

Tiredalwaystired · 17/06/2025 09:22

Sorry you really don’t get it. I feel a wheelchair is utterly fraudulent. I don’t need that and I don’t need to take up the space of a genuine wheelchair user. I need to take the pressure off my mid back at intervals. This IS my mobility aid. It is what I NEED to access the concert and enjoy it. It fucking sucks to be “slightly” disabled as there are no accommodations accepted. So as per my original post someone has deemed that I am not disabled enough.

You don’t need to take space from anyone by using a wheelchair?

I do get it, I spent hours in the welfare tent at BST last year, but they won’t change their rules, merely allow mobility aids which is reasonable

Tiredalwaystired · 17/06/2025 09:22

wobblybrain · 17/06/2025 09:10

I dont think it’s the venues fault here tbh OP, you have asked them to change the rules re seats and they have said no. They have also confirmed mobility aids are allowed. I’m not sure about the bit where you say they haven’t recognised issues in your back not feet, as far as I see they haven’t mentioned either. So the ‘in tears’ bit, I get that it’s hard but you can take a wheelchair if you really need to be seated

Sorry you really don’t get it. I feel a wheelchair is utterly fraudulent. I don’t need that and I don’t need to take up the space of a genuine wheelchair user. I need to take the pressure off my mid back at intervals. This IS my mobility aid. It is what I NEED to access the concert and enjoy it. It fucking sucks to be “slightly” disabled as there are no accommodations accepted. So as per my original post someone has deemed that I am not disabled enough.

OP posts:
wobblybrain · 17/06/2025 09:10

I dont think it’s the venues fault here tbh OP, you have asked them to change the rules re seats and they have said no. They have also confirmed mobility aids are allowed. I’m not sure about the bit where you say they haven’t recognised issues in your back not feet, as far as I see they haven’t mentioned either. So the ‘in tears’ bit, I get that it’s hard but you can take a wheelchair if you really need to be seated

Tiredalwaystired · 17/06/2025 09:03

So after weeks of fretting I finally got through. Here is the response. No recognition that it is the pressure on my back that causes issues rather than my feet, which is my problem.

Im in tears. Now a family friend will be taking my daughter on what should have been our special day.

Not disabled enough to access Hyde Park Concerts
OP posts:
Oopsadaisysgranny · 10/06/2025 03:38

Could you rent a walking frame with a seat . I know the Red Cross rent out these type of items

TheFifthTellytubby · 10/06/2025 00:21

PersephoneSmith · 09/06/2025 12:47

I work full time, also get full PIP, it's not related.

Sorry, I worded that badly - I meant that it's possible to be ambulant disabled and require accommodations without being eligible for PIP.

Coffeeishot · 09/06/2025 19:21

Tiredalwaystired · 09/06/2025 17:56

This feels such a massive faff compared to a stick! I’d have to go on three trains with it.

It does sound like a total faff, I'm an occasional wheelchair user and I don't think I'd want to be bothered with that, I appreciate full-time users have to sometimes, anyway go up to someone when you get there like you said and say you are disabled and where is the safest/,best place to sit, they should help you, I saw nobody picked up the phone how bloody frustrating.

NoNameisGoodEnough · 09/06/2025 19:15

It doesn't say Picnic blankets are banned. Just that you can't use them everywhere. Most people take a picnic blanket or take their jackets off and sit on those if it's nice. It did get a bit crazy last year as you couldn't walk easily around because of the blankets so I'm not surprised they are trying to enforce a bit of a path. Generally speaking, people sit and chill on their blankets and enjoy the support acts and then when the headline act comes, everyone stands up and starts to shuffle forwards. My daughter and I are seeing Sabrina Carpenter. This will be our fourth BST Hyde Park on the run. Can't wait!

NotAnOptimist · 09/06/2025 18:13

Just seen your post about a wheelchair. I often push my own wheelchair empty until I need to use it. So couldn’t use just essentially use it as a mobile seat for when you need to sit down?

NotAnOptimist · 09/06/2025 18:12

Can you not just bring a wheelchair or walker with seat? You wouldnt need any adjustments then as you’d have the seat, like with the stick/seat?

Ddakji · 09/06/2025 18:08

You can just sit in the grass? We were in the golden circle for Stray Kids last year and spent quite a lot of the run up sitting on the grass. If you’re in the main area they will be plenty of room.

ChristmaslightsuptilJanuary · 09/06/2025 18:04

I went to see Take That at Hyde Park a couple of years ago (see how the ‘not real
music’ brigade like that 😀)
Anyway, as others have said, there are lots of places to sit as long as you are not fussed about being in the thick of the crowd. The event felt very relaxed. Have a good time with your daughter, my 12 year old would love to see her —and so would I—

Tiredalwaystired · 09/06/2025 17:56

TiredArse · 09/06/2025 17:54

She’d only need to push you in the gates. Many wheelchair users don’t use them full time.

What about hiring a mobility scooter if they are allowed in?

Edited

This feels such a massive faff compared to a stick! I’d have to go on three trains with it.

OP posts:
Shmoigel · 09/06/2025 17:55

What about folding camp sitters?

https://www.amazon.co.uk/Foldable-Folding-Waterproof-Chair-Cushion/dp/B00A8WMS3W You could tuck it in your jumpers.

TiredArse · 09/06/2025 17:54

Tiredalwaystired · 09/06/2025 17:20

For those suggesting wheelchairs it’s not very fair on poor 14 year old to have to push me all day! :-)

She’d only need to push you in the gates. Many wheelchair users don’t use them full time.

What about hiring a mobility scooter if they are allowed in?

Tiredalwaystired · 09/06/2025 17:54

yes I would think so :-(

OP posts:
ByTheSea · 09/06/2025 17:45

I’m in the same boat for the Neil Young concert. Accessible tickets sold out in the presale and I am going with my two daughters. I booked VIP tickets so at least we can sit in the summer garden. I was thinking I’d take a FLIPSTICK but they’d consider that a shooting ticket, wouldn’t they?

TimeForTeaAndToast · 09/06/2025 17:33

DDivaStar · 07/06/2025 19:00

Could you take something like this ?
https://ebay.us/m/teaNkG

I saw these being taken off people at the entrance to Hyde Park.

Tiredalwaystired · 09/06/2025 17:20

For those suggesting wheelchairs it’s not very fair on poor 14 year old to have to push me all day! :-)

OP posts:
Tiredalwaystired · 09/06/2025 17:19

Thanks all. Update: I have tried on three occasions to call their access line today and each time after fifteen minutes with interminable hold music it cut me off. I’m really hoping for a kind person on the gate on the day but it’s a bit risky!

OP posts:
WanderingWisteria · 09/06/2025 15:29

I am sorry that you are having such a difficult time trying to get a response from that. One of those situations where just a little bit of foresight by including this in the FAQs could make life so much easier for you and other people who similar conditions.
We’ve been to something at BST Hyde Park every year for the last few years and generally find it well set up. The entrance is quite close to Marble Arch and, as you go in, the main food and drink bars are there with picnic benches set out. Whether you get somewhere to sit depends on how busy it is but I would like to think someone else would make space for you.
You then continue walking over to the area in front of the main stage. During the support acts, most people are sat on picnic rugs or similar on the floor. The only stand for the main act and even then some people continue to sit. The further forward you are, the less chance there is of being able to continue to sit as there will be people dancing all around you and some will be trying to get further forward. If you stay further back, you can have more space.
This may be stating the obvious, but the ground is largely grass. Therefore, the condition of it depends on the weather. It’s not just rain on the day that you need to factor in but how wet it has been in the run up to the concert as it could be slippery or muddy. There are tarmaced pathways but they try and keep those clear so you’re not supposed to sit on those. In some areas, they put down those plastic mat things but that is mainly in areas of high footfall like where you queue for the loos.
When you leave, it will be dark and there is little lighting. There is some lighting in the venue itself but, on all of the occasions we have been there, we have been funnelled out of nearest exit which is a fire exit and that just takes you into Hyde Park where there is even less lighting and no signage. We have always done a combination of following the crowd and relying on google maps to get us to the nearest road and then we have walked to whichever tube we wanted. It is busy as you’re getting out so, to an extent, you are doing whatever the crowd is doing. If that might be difficult for you, perhaps hanging back and waiting for the initial surge to leave might be easier? I don’t know if they let people back out of the entrance but, if so, you might want to target that as at least you’ll know where you are.
I have always been really impressed by the loos. There are dozens of them and you queue for individual blocks of 4 - 6 I seem to remember so it moves quite quickly. The queues are longest at the first few blocks and, as they have a one way system, you might find you have less of a wait but walk the same distance over all if you go to one of the further away blocks. As far as I know, there is only one set of loos.
I do hope you are able to make this with your daughter as I am sure it would be really special for her

ClearHoldBuild · 09/06/2025 14:59

Tiredalwaystired · 07/06/2025 19:02

Ironically I think those are more dangerous in the space than a shooting stick. The website says “no seats including inflatable chairs or shooting sticks” so I think this would be including in that

I went last year to see Robbie Williams and people had little chairs. If you get a small one you can get in the bottom of a handbag/rucksack I reckon you’ll be ok.

Comefromaway · 09/06/2025 14:56

All the venues I sold for the deal was you asked for a wheelchair space or ambulant disabled space and paid the full price and then you were entitled to a carer ticket for free. It was obviously badly explained.

It is many years since I sold for Earls Court/Olympia however.

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