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Formal School Complaint - AIBU

281 replies

Schoolproblemsagain · 06/06/2025 20:58

NC

Yesterday, I finally submitted a formal
complaint to my DS secondary school.

It has been a long time coming, but I’m having a major panic that I’ve done the wrong thing and they will treat my younger DS differently.

AIBU to have complained?

I won’t go into all the background details as it’s too long, but the catalyst for finally raising a formal is as follows:

DS Year 11, in the midst of his GCSE’s, has an EHCP and a Pupil Profile. ASD Diagnosis.

School phoned me and said:

At lunchtime, two boys were throwing food at him, he told them to fuck off, he was asked to leave the lunch hall, he refused. He explained to the teacher that he would not leave as he hadn’t done anything wrong and food was being thrown at him. This then escalated to three teachers within his space, who were asking him to leave. He was still refusing. He has been suspended for disruption and is not allowed to return to school unless to sit an exam.

The two boys, who were throwing food and their entourage, who were laughing, have received no punishment.

His EHCP and Pupil Profile states that he will not manage public confrontation with strategies on how to manage such events.

AIBU to have raised a complaint on the grounds that his EHCP and Pupil Profile were not followed, that he has been punished when the other students have not and that he is now missing vital support sessions during his GCSE’s?

OP posts:
Leftontheedgeagain · 06/06/2025 23:17

Adviceplease2022 · 06/06/2025 23:07

This is incorrect.

If a pupil’s difficulty following instructions (or “defiance” as you call it) arises from their autism (e.g. rigid sense of fairness, difficulties with flexibility, anxiety around perceived injustice), then:

  • The behaviour may be disability-related.
  • Disciplinary action (e.g. suspension, exclusion) could be discrimination arising from disability under section 15 of the Equality Act unless:
  • It is a proportionate means of achieving a legitimate aim; and
  • Reasonable adjustments have been made.

If you do truly work in education, please ask for further training in this area as your understanding is wrong.

In the last 3 months, I have attended a 6 hour local authority training session on permanent exclusions (same rules apply to suspensions). I have also taken advice from a local authority lawyer in relation to an exclusion panel for a disabled child. I have read everything I can possibly find from the DfE on this subject too. I take my Governor responsibility very seriously and am certain that my understanding of the law is correct.

FYI that an EHCP is not needed for the Equality Act protections to apply so your comment on the EHCP is completely irrelevant. The protection against suspension/exclusion for unmet SEN needs applies to all SEN pupils regardless of whether they have an EHCP or not (again - if you are truly a teacher then you should probably educate yourself on this)

Gosh I wish I had someone like you to help me when my son was in mainstream - nearly 4 weeks off/on for various issues - mainly "defiance" (son is ASD/ADHD and PDA) as he was so disregulated where they didn't follow his EHCP nor my advice on how to deal with him. I know I could've appealed them but I was putting all of my effort to fight the L.A for a suitable SEN school and didn't have any more fight left. He is now in the best SEN placement for him but I am so angry at his old mainstream for the stress and trauma they caused him (and me!)

I cannot believe the attitude of some so called teachers on this post!

Adviceplease2022 · 06/06/2025 23:15

I don’t actually work in education 🤣

I think this is why I swot up so much for my governor role. The fact that I have a SEN child myself does also mean that I try especially hard to make sure my Governing body understands and follows the law in this area when panel decisions are needed.

Frankly I find most teachers are pretty lax with their own CPD. Not a criticism because they are underpaid and overworked. But then they shouldn’t be spouting shit on the internet and upsetting a parent who is hurting for their child and just trying to do the best for them.

Schoolproblemsagain · 06/06/2025 23:13

Hercisback1 · 06/06/2025 23:08

How do you know this?

I genuinely think there must be more context somewhere.

This wouldn't happen where I work, as I know we'd de escalate first. Did your DS say anything to thr first SLT?

OTOH in a police or other environment, it's a useful life skill to know when to put up, shut up and get the hell out.

I have known the food throwers and their parents since they were 3.

They have been arriving and leaving school at the usual times.

The SLT asked him to leave, he said no and why, two additional teachers arrived.

My DS carries a card, so should he ever be stopped he can show it.

OP posts:
Schoolproblemsagain · 06/06/2025 23:09

Adviceplease2022 · 06/06/2025 23:07

This is incorrect.

If a pupil’s difficulty following instructions (or “defiance” as you call it) arises from their autism (e.g. rigid sense of fairness, difficulties with flexibility, anxiety around perceived injustice), then:

  • The behaviour may be disability-related.
  • Disciplinary action (e.g. suspension, exclusion) could be discrimination arising from disability under section 15 of the Equality Act unless:
  • It is a proportionate means of achieving a legitimate aim; and
  • Reasonable adjustments have been made.

If you do truly work in education, please ask for further training in this area as your understanding is wrong.

In the last 3 months, I have attended a 6 hour local authority training session on permanent exclusions (same rules apply to suspensions). I have also taken advice from a local authority lawyer in relation to an exclusion panel for a disabled child. I have read everything I can possibly find from the DfE on this subject too. I take my Governor responsibility very seriously and am certain that my understanding of the law is correct.

FYI that an EHCP is not needed for the Equality Act protections to apply so your comment on the EHCP is completely irrelevant. The protection against suspension/exclusion for unmet SEN needs applies to all SEN pupils regardless of whether they have an EHCP or not (again - if you are truly a teacher then you should probably educate yourself on this)

Please get a job in my DS school. 😀

OP posts:
Hercisback1 · 06/06/2025 23:08

How do you know this?

I genuinely think there must be more context somewhere.

This wouldn't happen where I work, as I know we'd de escalate first. Did your DS say anything to thr first SLT?

OTOH in a police or other environment, it's a useful life skill to know when to put up, shut up and get the hell out.

Adviceplease2022 · 06/06/2025 23:07

ThatGentleTiger · 06/06/2025 22:51

A suspension for defiance is clearly not a suspension for unmet needs. All children in a mainstream school need to be able to follow reasonable instructions from staff members. Sanctioning for failure to do this will not be breaching what is laid out in his ehcp.

Edited

This is incorrect.

If a pupil’s difficulty following instructions (or “defiance” as you call it) arises from their autism (e.g. rigid sense of fairness, difficulties with flexibility, anxiety around perceived injustice), then:

  • The behaviour may be disability-related.
  • Disciplinary action (e.g. suspension, exclusion) could be discrimination arising from disability under section 15 of the Equality Act unless:
  • It is a proportionate means of achieving a legitimate aim; and
  • Reasonable adjustments have been made.

If you do truly work in education, please ask for further training in this area as your understanding is wrong.

In the last 3 months, I have attended a 6 hour local authority training session on permanent exclusions (same rules apply to suspensions). I have also taken advice from a local authority lawyer in relation to an exclusion panel for a disabled child. I have read everything I can possibly find from the DfE on this subject too. I take my Governor responsibility very seriously and am certain that my understanding of the law is correct.

FYI that an EHCP is not needed for the Equality Act protections to apply so your comment on the EHCP is completely irrelevant. The protection against suspension/exclusion for unmet SEN needs applies to all SEN pupils regardless of whether they have an EHCP or not (again - if you are truly a teacher then you should probably educate yourself on this)

Adviceplease2022 · 06/06/2025 23:05

Editing to reply to the right post

BristolDolly22 · 06/06/2025 23:02

i think if somebody was throwing food at me whilst I attempted to eat lunch I’d tell them to fuck off too! Confused

This sounds poorly managed OP, I mean yes the swearing isn’t ideal so they stop the food throwing, check he’s ok then later on during a calm moment somebody takes him aside and explains that swearing isn’t an acceptable or reasonable response and asks him to complete a problem solving exercise about it for extra homework…or something similar.

No need for all the drama and crowding round the lad with 3 adults. This sounds like it was blown out of all proportion.

(and yes the ones that threw food can eat their own packed lunches outside for a few weeks and apologise to OP’s ds.)

I honestly despair of secondary schools dashing straight to detentions and suspensions for every little thing.

Schoolproblemsagain · 06/06/2025 23:00

Hercisback1 · 06/06/2025 22:51

None of us know what happened to the food throwers either. They may have an exclusion or similar on record. We also don't know if they are ND.

The food throwers x 2 are NT, they were told off and have not been removed from school accept for GCSE’s. They have not received the same punishment as my DS.

OP posts:
Schoolproblemsagain · 06/06/2025 22:59

Adviceplease2022 · 06/06/2025 22:49

Ignore all the people who don’t understand autism. They’re talking shit. Actually quite scary how many of them claim to be teachers or SLT yet they don’t understand the basics of the law surrounding suspensions and exclusions 🤨😱

I’m so sorry your son is so distraught and I can only imagine the impact that it’s having on you too. Big hugs.

You’ve done the right thing raising a complaint. It can now be properly investigated. Please remember that a suspension for unmet SEN needs is illegal. A Governor panel is mandatory if the suspension is for more than 6 days and you request it.

I know. I agree. Thank you

The number of alleged SLT’s and teachers who comment on threads like mine and really don’t have a full understanding is incredible.

OP posts:
ExtraOnions · 06/06/2025 22:55

GCSEs are all done with by around 16th June (ish), so there’s only a week left

Hercisback1 · 06/06/2025 22:51

None of us know what happened to the food throwers either. They may have an exclusion or similar on record. We also don't know if they are ND.

ThatGentleTiger · 06/06/2025 22:51

A suspension for defiance is clearly not a suspension for unmet needs. All children in a mainstream school need to be able to follow reasonable instructions from staff members. Sanctioning for failure to do this will not be breaching what is laid out in his ehcp.

Hercisback1 · 06/06/2025 22:50

Schoolproblemsagain · 06/06/2025 22:46

But as posters have said about my DS, they should have just done as they were told and left! 😀

Who should have left? Sorry you've confused me.

I agree about the time ND children take to process things. I always give students plenty of time and an opportunity at every step for a "get out clause" where they won't lose face. With your DS a subtle "let's walk to X place I need help with a job" may have been enough.

Adviceplease2022 · 06/06/2025 22:49

Schoolproblemsagain · 06/06/2025 22:44

To add, if you have NT children it really is completely different to having ND children.

No two NT children are the same.

My DS is absolutely distraught that he can only attend school for his GCSE’s absolutely distraught.

It really sometimes isn’t any easy case of, do as you are told and do it now.

Imagine being giving an instruction, count to 10 to process the instruction, count to 10 again to process how to carry out the instruction, then 10 again to actually carry out the instructions. That’s 30 seconds. That is a very long time. Staff don’t always factor that in when dealing with ND.

Ignore all the people who don’t understand autism. They’re talking shit. Actually quite scary how many of them claim to be teachers or SLT yet they don’t understand the basics of the law surrounding suspensions and exclusions 🤨😱

I’m so sorry your son is so distraught and I can only imagine the impact that it’s having on you too. Big hugs.

You’ve done the right thing raising a complaint. It can now be properly investigated. Please remember that a suspension for unmet SEN needs is illegal. A Governor panel is mandatory if the suspension is for more than 6 days and you request it.

ThatGentleTiger · 06/06/2025 22:49

Regardless of SEN needs, schools simply can't have situations where students are defiant to multiple members of staff and have to impose high level sanctions, because what kind of message does it send if they don't.

CrazyGoatLady · 06/06/2025 22:47

I hard disagree with some of the responses here. The boys who were throwing food should have been removed, not OP's DS. A reprimand for the bad language is fair enough, but it should have been the food throwing little shits who got the worst consequences. Especially if they were targeting him because of his difference.

Teachers may have thought they were de-escalating by trying to get him away from the scene, but in OP's DS' mind, they were being unfair, and that is absolutely the last thing that will de-escalate an activated autistic young person. It'll make things worse.

I would probably request a meeting with the school before going to the formal complaint stage, but I guess it depends how they are generally- supportive, or is this one in a long line of incidents.

Schoolproblemsagain · 06/06/2025 22:46

Hercisback1 · 06/06/2025 22:44

If he'd left the first time there wouldn't have been 3 staff.

Food throwers implies multiple people, requiring multiple staff getting them to leave, all the while escalating the situation and possibly requiring someone leaving the students unsupervised and vulnerable. You don't know the needs of any of those children. The least worst option may have been getting your DS to leave. None of us were there, we don't know exactly what happened and if a different course of action may have been possible. We only know what was tried and didn't work.

But as posters have said about my DS, they should have just done as they were told and left! 😀

OP posts:
Schoolproblemsagain · 06/06/2025 22:44

To add, if you have NT children it really is completely different to having ND children.

No two NT children are the same.

My DS is absolutely distraught that he can only attend school for his GCSE’s absolutely distraught.

It really sometimes isn’t any easy case of, do as you are told and do it now.

Imagine being giving an instruction, count to 10 to process the instruction, count to 10 again to process how to carry out the instruction, then 10 again to actually carry out the instructions. That’s 30 seconds. That is a very long time. Staff don’t always factor that in when dealing with ND.

OP posts:
Hercisback1 · 06/06/2025 22:44

If he'd left the first time there wouldn't have been 3 staff.

Food throwers implies multiple people, requiring multiple staff getting them to leave, all the while escalating the situation and possibly requiring someone leaving the students unsupervised and vulnerable. You don't know the needs of any of those children. The least worst option may have been getting your DS to leave. None of us were there, we don't know exactly what happened and if a different course of action may have been possible. We only know what was tried and didn't work.

Kibble19 · 06/06/2025 22:41

Schoolproblemsagain · 06/06/2025 22:35

Ideally, I think they should have asked the group to stop throwing food, stood where they could see my DS but left him alone until the end of lunch. They could have then had a sensible conversation with him about what had happened. There is absolutely no way he would have been able to successfully leave the hall in front of all the students accompanied by three staff.

I wonder if the reason they didn’t take an approach like that was because there were many other kids there watching. Maybe the SLT felt that if they were seen to retreat, it would be fair game for the whole school to take the same stance.

Schoolproblemsagain · 06/06/2025 22:35

Hercisback1 · 06/06/2025 22:31

Yet to keep the student safe, the best thing to do was remove them from the hall. Allowing other staff to follow up with the food throwing. Autistic shutdown happens, we see it in school. But it is impractical to try and move all students out of the hall. Therefore the swearing one needs to leave and the whole situation can be cooled down. Clearly the way it was dealt with wasn't ideal, but if he refused to move for SLT person 1, what do you think should have happened next?

Ideally, I think they should have asked the group to stop throwing food, stood where they could see my DS but left him alone until the end of lunch. They could have then had a sensible conversation with him about what had happened. There is absolutely no way he would have been able to successfully leave the hall in front of all the students accompanied by three staff.

OP posts:
Hercisback1 · 06/06/2025 22:31

Yet to keep the student safe, the best thing to do was remove them from the hall. Allowing other staff to follow up with the food throwing. Autistic shutdown happens, we see it in school. But it is impractical to try and move all students out of the hall. Therefore the swearing one needs to leave and the whole situation can be cooled down. Clearly the way it was dealt with wasn't ideal, but if he refused to move for SLT person 1, what do you think should have happened next?

Schoolproblemsagain · 06/06/2025 22:29

@Hercisback1 Overkill may have been the wrong word, but obviously I’m writing knowing the school set up, staff and my DS.

OP posts:
Adviceplease2022 · 06/06/2025 22:26

Schoolproblemsagain · 06/06/2025 22:22

To clarify….

I do not think that any student, ND or not, should be going around using foul language. I have spoken to my DS about this, however, the hall had 150 pupils in it, he had a group of students throwing food/laughing at him and he reacted with Fuck Off - completely understandable to me in this situation.

Yes, he was if you like “defiant” however, he was never going to successfully be able to leave a full hall, surrounded by 3 members of staff. He absolutely believed and still believes, he did nothing wrong accept verbally react to being harassed. My issue is that 3 staff was overkill. It heightened an already difficult situation and they ALL should have been asked to leave or the group that were laughing/throwing food.

I have based my decision to complain on what the HOY told me on the phone, not on my DS’s account of the situation although they are relatively similar.

I strongly believe that this situation was mishandled with my DS facing a consequence that outweighs the crime based on the circumstances.

CCTV is available and they did confirm they had watched it back.

I am aware, the other students are allowed into school usual hours and not exams only as I see them arriving and leaving at the usual times. I think it is very unfair that my DS is only allowed in for exams now.

Please ask for a Governor panel and challenge the suspension. Not least because it’s not fair for him to have it on his school record if it’s because of unmet SEN needs

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