Very elderly Gran in hospital just now after a fall and has a broken leg. The care from the nurses has been abysmal. She can't sleep as she is freezing, hands are purple. She is meant to be getting helped into a chair every day to prevent being in bed all day, yet nobody has been near her all day. Other days she is left in the chair all day, despite needing to sleep during the day. She presses the buzzer and someone will come and say they will come back and then don't.
This is not about being short staffed as they are all in a room chatting most of the time and there are loads of them. The ones that have tended to her are not always kind even though she is a very placid person and would never be rude or difficult despite her pain.
I feel completely heartbroken broken by this. The chances are she will never get out of hospital now and this is her final days/weeks/months on this Earth and she is having to put up with this.
I feel so awful for people who don't have family to visit and advocate for them.
Does anyone have any experience or advice as to how we can help the situation? Please be kind as we are all really struggling with this situation.