Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Please give your opinions on why we have not had any viewings on our flat? Listing included

459 replies

househelp2025 · 02/06/2025 16:42

Hi there,

We are trying to sell our flat and have not had a single viewing. I know that this is typically either due to the price a property is listed at or something to do with the way it has been marketed.

I would be enormously grateful for any feedback on the listing and what (if anything) might deter you from booking a viewing?

It is a long lease - just shy of 999 years, and has a designated parking space in a private secure car park under the flat.

Is it the photos? Is the price too high? Something else?

Thanks in advance!

Flat listing

Check out this 2 bedroom apartment for sale on Rightmove

2 bedroom apartment for sale in Cunard Square, Chelmsford, CM1 for £325,000. Marketed by Beresfords, Chelmsford

https://www.rightmove.co.uk/properties/162227357#/?channel=RES_BUY

OP posts:
Thread gallery
12
Calamitousness · 02/06/2025 17:07

I think it looks fine. Just wait, it’s not been on that long. Price seems ok. You just need one person through the door. Don’t worry too much about opinions here because you’ll get too much variation from people who like old terraced houses/only detached large garden homes/rent and can’t afford the price etc. plus price is relative to your particular area only. So, trust your agent. And try not to look for new properties till yours is sold. Just forget it’s up for sale. Easier said than done I know.

HiddenInCubeOfCheese · 02/06/2025 17:07

Some photos make it look very dark and that balcony is not doing you any favours - feels too close to passing pedestrians/car park.

so, not much you can do about the latter. However, I’d whack in some plants to give it a more homely feel that has oxygen

househelp2025 · 02/06/2025 17:06

tripleginandtonic · 02/06/2025 17:05

It looks small and grey for the price, but I understand prices are high in the SE. Are the service charges high?

£2371 is the per annum price of the service charge

OP posts:
househelp2025 · 02/06/2025 17:06

ItsStillWork · 02/06/2025 17:03

I think it will be very difficult to sell.

almost £200 a month service charge is going to put a lot of people off as service charges only go up, not down.

so for over £300,000 you’re getting…

  • a room in the sky
  • a hefty service charge which can go up dramatically at any time
  • No garden
  • permanently eating your tea on your knee
  • dark, no proper ventilated bathrooms
  • a view overlooking a car park

what made you buy it op?

There is a dining table in the room, as shown, and it seats four people (more if you extend the table), but currently we have two of the chairs put away. Is it not obvious that it is there from the pictures or do you mean that it simply looks small?

We eat at the dining table regularly, and aren't made to eat on our laps 😂

OP posts:
tripleginandtonic · 02/06/2025 17:05

It looks small and grey for the price, but I understand prices are high in the SE. Are the service charges high?

Bigfatsunandclouds · 02/06/2025 17:05

Bathrooms without windows scream a damp problem! 325 for a seemingly cramped 2 bed flat with a 2k plus service charge, no thanks! I think your pricing is way out!

hyggetyggedotorg · 02/06/2025 17:05

The bedrooms didn’t strike me as being that small TBH but the living space, where you’d spend a fair chunk of your life, is just one room overlooking a car park. That’s where it falls down for me.

You have presented it nicely though & I won’t comment on price as I don’t know what’s good value for the area. £325k would buy a 3 bed semi here at the moment.

sweetpickle2 · 02/06/2025 17:05

The service charge is very expensive- is the ground rent capped? If your lease has a clause that it will double every x years this will make it very difficult to sell, a lot of mortgage companies won't lend.

Flats like yours, ie were new build at one point and are no longer, are the hardest type to sell- I know this from bitter experience of selling mine last year! It's neither a nice period conversion nor a new build with brand new appliances and a 5% mortgage thrown in, we found it very difficult to compete until we dropped the price significantly just to offload it.

MalcolmMoo · 02/06/2025 17:04

The service charge would put me off. I have a friend trying to sell with a similar service charge and they’ve had only few viewings as people are put off by the service charge. I know if you want a flat you often have a service charge but I’d never buy a flat with a charge over £2k a year.

If you’ve had no viewings then I’d say it’s price.

Wowthatwasabigstep · 02/06/2025 17:04

Okay brace yourself, I have no idea on the price and can only comment on the appearance and the staging or lack therof.

Your have to make it aspirational, excite the first time buyers and make them feel like this will be their little nest before they inevitably move and sell in 5 years after getting married etc

The kitchen is very bland, inject some colour for goodness sake, could you replace the cupboard doors, they are so uninspiring and I would want to make the quickest meal in there and go into another room rather than linger.

Stop with the grey, it is so dated and bland. Blue or natural muted greens are much more welcoming. Layer textures and introduce colour - a throw at the end of the bed, good quality curtains which suggest luxury not just they work as they block the light out.

Get a bigger table or at least 4 chairs, current set up screams too small to have friends round and entertain.

The bathrooms are a good size however, here comes bland again, where is the colour, all the energy has been bleached out and it is like the kitchen not somewhere I would want to linger in.

look online for inspiration, trawl marketplace for unusual items to stage it and when done get the agent to retake the photographs and relaunch.

Eastie77Returns · 02/06/2025 17:04

I sold a similar-ish flat a few years ago. The EA had a brilliant photographer who really made my drab flat look amazing. She took pictures from the outside looking up at the flat and omitted the balcony view of the carpark - that is the first thing I would do in your case. She also made the pictures very bright so the dark, windowless bathroom didn’t look as bad.

I wrote a personalised property description and really emphasised the amazing transport links, great bars I liked, and independent shops nearby as the target audience was young buyers. I threw in some stuff about the Outstanding schools just in case as the area is popular with parents. So maybe put a bit of time into the description so that you are selling a potential lifestyle and not just a property. On that note, dress the table up a bit so people can envisage sitting at it. Obvs it’s very small but you can put a few bits on it and just zoom in on the table.

Most importantly, it was priced appropriately. Looks like you’ll have to reduce it. My flat was close to central London but I knew that with all its inherent flaws I would not get top dollar for it so went with an EA who priced it realistically. In the end I had over a dozen viewings the day it went live and sold within 2 days a bit over asking.

ItsStillWork · 02/06/2025 17:03

I think it will be very difficult to sell.

almost £200 a month service charge is going to put a lot of people off as service charges only go up, not down.

so for over £300,000 you’re getting…

  • a room in the sky
  • a hefty service charge which can go up dramatically at any time
  • No garden
  • permanently eating your tea on your knee
  • dark, no proper ventilated bathrooms
  • a view overlooking a car park

what made you buy it op?

Octavia64 · 02/06/2025 17:03

More generally - your furnishings are the yellow and gray that was popular five years or so ago. I think there is a lot you can do to make it look lighter and brighter. As others have said - greenery on the balcony and take the picture not showing the car park it overlooks. Take photos on a sunny day.
get rid of the yellow and use another accent colour.

but basically the price, yes.

Arrearing50 · 02/06/2025 17:02

I don’t think the staging is great - it’s not got either the cool vibe or a cosy one - the main room first photo is not enticing. Giving bland and corporate ‘I live to work’ vibes.

but mostly must be the price because can’t see any major decorating issues if I was looking for that kind of flat.

CandyCane457 · 02/06/2025 17:01

It looks like a lovely little flat but seems so expensive! I don’t know your area at all though and what prices are like. But we’ve just bought a three bed house with a large garden in a nice/sought out suburb in Manchester for £308,000. But I know that’s irrelevant as what you get for your money varies so much from place to place. Sounds like your flat has great transport links, and you’ve done it up nicely. I know none of what I’m saying is helpful!
Good luck, I hope the right person comes won’t for it soon!

bzarda · 02/06/2025 17:00

We are trying to sell our flat in South London and also struggling (have had a couple of viewings though) so I emphasise with you. Did you buy this new? Obviously new builds depreciate over time but add in a falling market and it's just an explosive drop. I feel like it's really hard to sell flats at the moment and ultimately it will be the price. We are marketing ours at almost 100 grand less than what we bought it for!
I think your photos are fine, maybe take out the one that shows the view of the car park as that would put me off but yeah, I think it's your price.

Westfacing · 02/06/2025 17:00

househelp2025 · 02/06/2025 16:57

No, no windows in either of the bathrooms. I did not expect this to be such a concern to be honest, but I was wrong as a few posters have mentioned this. Thank you for the tip - we will give this some thought.

Bathrooms with no windows are not a problem in themselves - I know people in multi-million £ flats that have internal bathrooms! It's no big deal

cupcakeandcoffee · 02/06/2025 16:59

I would suggest adding some more greenery. Perhaps a palm in the lounge and a plant or two on the balcony. Some flowers on the table or a bowl of fruit and a plant next to the bed. That is just aesthetically. Also under the assumption they take more photos.

TunnocksOrDeath · 02/06/2025 16:59

I don't know what the market is in that area, so can't say if it's overpriced, but neither of the bathrooms has a window, which would be a hard no for a lot of people, although you can't change that.
The bed being under a window partially blocks it, and looks a bit awkward, like the room must be too small to have it against the wall, and the balcony overlooks a car park. Maybe switch the balcony photo to one that doesn't show so much car park, and temporarily move the furniture around and do another photo of the bedroom?

Duckduck2 · 02/06/2025 16:59

I know where your flat is located and there are definitely bigger flats in the area for around £300,000.
A few of them have better views then yours and as well as being larger room wise they also have larger outside balconies.
If I was looking for something like that and there were others cheaper and bigger that appeared in the search then I would view them and not yours. Sorry💐

Have a think about the price. Good luck.

StrawberryWater · 02/06/2025 16:58

househelp2025 · 02/06/2025 16:57

No, no windows in either of the bathrooms. I did not expect this to be such a concern to be honest, but I was wrong as a few posters have mentioned this. Thank you for the tip - we will give this some thought.

It's the lack of ventilation, it puts a lot of people off because it can cause issues they'd rather not deal with.

Viviennemary · 02/06/2025 16:58

The outlook is very claustrophobic. Not keen on kitchen part of the lounge and dining room. And rooms are very narrow. I'd rather have an older style flat. It's quite expensive for a small flat. And flats seem harder to sell at the moment.

aliceinawonderland · 02/06/2025 16:58

I personally don’t like sleeping with my head to a window. Is there room to place the bed sideways?

Toootss · 02/06/2025 16:57

You could have done with lots of green plants, big ones on the balcony. Some to screen the windows as views aren’t great.

StrawberryWater · 02/06/2025 16:57
  1. Also everything looks very small, especially the living area.

  2. There are plenty of houses available in the CM1 area which are quite nice and I'd prefer to buy a house over a flat as would a lot of other people.

Swipe left for the next trending thread