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Raising a formal complaint at school

159 replies

Ricecakesaremyjam · 02/06/2025 14:35

My sons school are acting unlawfully towards him and have been for some time. All attempts to ask the headteacher SENCO to do their legal duty by my son are brushed off. I am literally gaslit every time I speak to her.
I am about to raise a formal complaint to the governing body but I’m scared 😂 will the school hate me and my kids forever? I
know I need to do it and I’m being stupid but I have a horrible habit of second guessing myself! Thanks x

OP posts:
x2boys · 15/06/2025 10:57

Have you spoken to the local SENDIAS ?they might be able to help and has he been assessed by the Ed psyche ?
As they can say where he is educationally and what provision might suit him
I know a few people who have secured places at private specialist schools ,but it's not been easy as they tend yo cost £££,s and LA,s are reluctant to pay for it so will always look for cheaper options

Do you have local SEN groups ,get talking to other parents ,they often have a wealth of information.

Ricecakesaremyjam · 15/06/2025 10:48

I don’t have money for private EP reports and all attempts to ask for reassessment come to nothing because as aforementioned, his SENCO is worse than useless, she’s actively obstructive

OP posts:
Ricecakesaremyjam · 15/06/2025 10:47

I genuinely believe it is. How do I do this?!

OP posts:
x2boys · 15/06/2025 10:43

Ricecakesaremyjam · 15/06/2025 10:21

Off at a slight tangent but I’m unsure where my son will end up (& the uncertainty is unbearable)
mainstream can’t meet need
I’ve visited high coin units where he also is unlikely to fit as the majority of the other children are non verbal, but I have also been told as he is so hyperactive he is unlikely to fit in with his peer group.
This obviously only leaves specialist, CSCN I don’t feel would be right for him. There is an independent specialist I am DESPERATE for him to go to but all I hear is how it’s basically impossible to get a place at an independent specialist.
so what next?

You have to.prove that the school you want him to go to is the only school that can meet his needs
Easier said than done I know

Ricecakesaremyjam · 15/06/2025 10:21

Off at a slight tangent but I’m unsure where my son will end up (& the uncertainty is unbearable)
mainstream can’t meet need
I’ve visited high coin units where he also is unlikely to fit as the majority of the other children are non verbal, but I have also been told as he is so hyperactive he is unlikely to fit in with his peer group.
This obviously only leaves specialist, CSCN I don’t feel would be right for him. There is an independent specialist I am DESPERATE for him to go to but all I hear is how it’s basically impossible to get a place at an independent specialist.
so what next?

OP posts:
x2boys · 15/06/2025 09:57

Madthings · 02/06/2025 15:29

Not true, they will just be suggesting wherever they think they can palm him off to that he might get a place just to get rid. Schools and County Councils routinely recommend entirely inappropriate placements.

I have seen it myself for my child, friends and professionally working in mainstream and complex needs.

A PMLD school is not going to accept a child who doesn't have PMLD my son goes to one all the kids have significant and complex needs.

Fearfulsaints · 15/06/2025 09:46

In terms of why it might be - the funding LAs send often lags the date at which the school pays which cam be a problem. It sometimes doesn't cover the cost of the service and finally schools allocate funding to other bits of the plan when the notional budget has already gone.

But I very glad it looks like the AP is now on.

Ricecakesaremyjam · 15/06/2025 09:42

Hello, just back with an update - I sent a complaint to the director of children’s services copying in my son’s case worker as suggested. As if by magic the very next day I was told some AP has been identified for my son, after months and months of being told there was nothing available/being gaslit and made to feel like I was being unreasonable by the SENCO/head for asking for it to be put in place. I feel more pissed off to be honest as it proves my suspicions that the AP was always there, the SENCO/head just had her own agenda and didn’t want to implement it.
Out of interest does anyone know why this might have been? Would it have been to keep his funding in-house (despite the fact she doesn’t let him attend for more than 2hrs!) rather than spend it on AP?
I would love to know what happened for AP to suddenly have been found the very next day.
Thankyou so much to everyone who replied and gave advice on this thread. I’ve found my journey with my son so hard, if nothing else I’ve learned a valuable lesson to not think the best of those who are supposed to be helping you, to get everything in writing, and to have the courage to be disliked and complain!

OP posts:
PennywisePoundFoolish · 04/06/2025 06:33

CopperWhite · 03/06/2025 17:11

I want them to use his funding to put in place AP for the time he is not in school.

Is’t that the LAs responsibility rather than the schools? How would the school pay for the TA that has to support your child while in school if they spent the money on AP? It’s likely that they have to employ the TA for more than 2 hours a day because no one would take the job otherwise.

The OP's situation isn't unusual - the LA has agreed to fund Alternative Provision but for the school to source it and make the arrangements. Clearly this school isn't one able to do that, which is why I (and a few others) have said to push back at the LA on their Section 19 duty, and cut the school out of the alternative provision discussions.

We moved DS3 from 1 independent special school to another at Yr7 transition and it hasn't worked out. He only ever attended for 2.5hrs a day and zero since February. My eldest is 19 and started school with a Statement, so I'm not exactly new to the world of LAs and schools, but getting alternative provision in place has not been successful. I've connected with many parents in my area in a similar position. Even those that the LA has agreed to fund AP for, get stuck in the awful matching system our LA uses with their approved providers.

I'm going way off topic now, but to the OP, forget the school, use the IPSEA resources re Section 19 and also push for an early review of the EHCP asap. Again the duty is technically the LA's, it doesn't need to be the school starting the AR process, the LA can do it.

CopperWhite · 03/06/2025 17:11

I want them to use his funding to put in place AP for the time he is not in school.

Is’t that the LAs responsibility rather than the schools? How would the school pay for the TA that has to support your child while in school if they spent the money on AP? It’s likely that they have to employ the TA for more than 2 hours a day because no one would take the job otherwise.

MigGril · 03/06/2025 16:56

And while you could try and push the current school to provide better/more provision in the mean time. It sounds like they really don't want to and you probably won't get anywhere with them. I concentrate your energy on looking for a more suitable alternative as soon as possible.

MigGril · 03/06/2025 16:54

@Ricecakesaremyjam, I think you do need to look at an alternative school. From what you have said about your son a placement within a unit attached to a mainstream school could work well for him. You may not have found them a good fit when visiting but they are often much quiter then a main classroom and will adjust the level of teaching for individual students.

I may only have experience of these units at high school level but they do have a total mix of students. They do access the main school site and some students get integrated back into the main school if appropriate. These students do get the opportunity to sit exams when they can as well.

perpetualplatespinning · 03/06/2025 14:46

@Heronwatcher that is something the OP has posted about on other threads. As I understand it, this thread is about AP whilst she goes through the process of securing another school placement. It doesn’t have to be one or the other.

Ricecakesaremyjam · 03/06/2025 14:23

@MotherJessAndKittens I guarantee this poster doesn’t know me because if they did, they would know 100% my sons presentation doesn’t fit with a PMLD school, and that my only interest is in him being educated in the correct environment whether that was mainstream, PMLD, high coin etc etc
That poster has clearly read a historical thread where I mentioned being SIGNPOSTED by current school to amongst other places a PMLD school and I was alarmed they considered this suitable and, with my son being very young and this being my first experience of navigating the school SEN system, was asking advice as to whether this can be enforced in any way even if I disagree it’s the right environment for him.
That poster, for God knows what reason, has taken what she wants to from that thread and gone for me on this one.

OP posts:
Pleaseshutthefuckup · 03/06/2025 13:55

CleverButScatty · 03/06/2025 13:16

I think you are referring to residential settings.
I have worked in and visited numerous special schools and my son attends one. They bear no resemblance to what you are describing
In a PMLD school they will have onsite speech and language therapists, occupational therapists, specialist activities such as rebound therapy, often a hydrotherapy pool
Not to mention staff who are highly experienced in supporting PMLD learners.

Thankyou for the clarification.

I understand OP visited and didn't like what she saw. I can see why a school would refer anywhere in order to get rid. I can actually understand that and it is going to get worse probably with the resource problem we have.

Maybe this in between provision that OP wants and it looks like resources funded for, is better for her child. There can be real disadvantages for some imo being in certain specialist places. And mainstream in it's current form isn't right either.

The mentality of- well behaved conformists here and naughty apes over here - exactly as posts often feel on these threads, is not truly in touch with the nuances here of each individual.

Heronwatcher · 03/06/2025 13:55

perpetualplatespinning · 03/06/2025 13:21

Not all the scandals in independent SS have been residential placements, and some of those that have been offer day placements as well. Just like with other things, some are brilliant and some are not.

Agree that all schools are different but what is missing here is the sense from the OP about what school she feels would be right for her DC. For me the priority should be the OP finding 1 or 2 schools which definitely can meet need and then going through the various steps needed to get them named on the EHCP.

Complaining to the current school governors just seems like a waste of time if the OP has accepted they are unlikely to be able to meet need.

MotherJessAndKittens · 03/06/2025 13:35

Doorvarnish · 02/06/2025 14:58

Guarantee you didn’t tell the IPSEA that the school have referred your child to a PMLD school but you refuse to enroll him

Do you personally know this mother and child as it sounds like you are a parent or staff member at the school because of your remarks? You shouldn’t be contributing to this thread if so as it is a conflict of interest.

perpetualplatespinning · 03/06/2025 13:25

@Swiftie1878 sadly, it isn’t uncommon for DC to be unlawfully, informally excluded. OP’s DS is by no means the only one.

Swiftie1878 · 03/06/2025 13:23

Ricecakesaremyjam · 03/06/2025 12:52

@Swiftie1878 No I’m not. We will be lucky to go away on a caravan weekend this year as I have had to leave work to facilitate him only being allowed to go to school 2hrs a day, so moneys tight.

Oh wow! If you aren’t that person, then it seems like this 2 hours per day of schooling is a bit of a ‘thing’!
Have you checked to guidance given with the EHCP? Does it suggest what your child is able to cope with (in terms of hours etc)?

perpetualplatespinning · 03/06/2025 13:21

Not all the scandals in independent SS have been residential placements, and some of those that have been offer day placements as well. Just like with other things, some are brilliant and some are not.

PennywisePoundFoolish · 03/06/2025 13:20

alcoholnightmare · 03/06/2025 12:41

I never understand how parents when awarded 1:1 for thier children in mainstream schools think this will actually happen.
great idea in theory of course…. But who’s going to put an Aldi shop in a week, pay bills, rent etc for a TA on about £1.34 an hour? This isn’t the schools fault, or the LAs fault… it’s the governments! We cannot recruit people to do these thankless jobs for sod all money.
why don’t you give up your job @OPand be a 1:1 TA, school hours, term time only, with the pay to reflect exactly that?

Parents are not awarded 1:1 for their children. The child is assessed by professionals and the provision is to meet the child's educational needs. Funding is a separate process between the school and the LA.

The OP had given up her job, but also how could she take a school hours 1:1 job when her child only attends 2 hours a day and has no other provision in place?

Which is the actual point of the thread; getting alternative provision in place so that he can have a full-time education. And apparently the LA has already given funds to the school to arrange the alternative provision, on top of whatever funding they have for the school 1:1.

CleverButScatty · 03/06/2025 13:16

Pleaseshutthefuckup · 03/06/2025 12:56

Some of the posts here are absolutely appalling in true loving MN style 🙄.

The child isn't a bloody ape who needs a plastic spoon and bowl and a cage and all will be ok ffs.

These specialist places can be really appalling, they are often privately run and out of the same watchful eye of a mainstream. We've had recent
programmes on TV with under cover filming in such places. They can be a shit show.

Teachers are up against it right now. No one is blaming teachers. OP has funding allocated, which the school receive, unless I'm mistaken, and what are they doing with that? It sounds like NOT proportionate support and intervention to me.

Her child is academically capable. She simply wants more than what's being offered. And so she should.

The SEN board sounds better than here OP. I don't know enough about progressing this.

I did consult a SEN lawyer for a free 20 minutes. They were very helpful. But it's only 20 minutes.

I think you are referring to residential settings.
I have worked in and visited numerous special schools and my son attends one. They bear no resemblance to what you are describing
In a PMLD school they will have onsite speech and language therapists, occupational therapists, specialist activities such as rebound therapy, often a hydrotherapy pool
Not to mention staff who are highly experienced in supporting PMLD learners.

perpetualplatespinning · 03/06/2025 13:13

@AmIHumanOrAmIAYeti then SEN law where you are is different. OP is in England and therefore action by the school/LA/her needs to be based on English SEN law.

CleverButScatty · 03/06/2025 13:13

Doorvarnish · 02/06/2025 14:57

The school have been very upfront…. They do not think your son should be educated In mainstream school and have referred him to a PMLD school.

In the meantime they are providing 2 hours of school time but for the safety and education of other children (and indeed staff) this is the maximum they are safely able to provide

follow up the referral rather than waste anyone’s time with a baseless complaint

Legally a child cannot be denied a place in a mainstream school because they feel they are unsuitable.
The school cannot offer her a place at a specialist school, only the LA can.
This is the school trying to force her hand.
However, if the LA are agreeable to a change of placement to a PMLD school I would give that serious thought, they won't do this lightly and the special school will be far better placed to meet OP's child's needs.
With PMLD particularly, the physical environment and therapies on site at a special setting are likely o have a massive positive impact.

AmIHumanOrAmIAYeti · 03/06/2025 13:12

perpetualplatespinning · 03/06/2025 13:06

@AmIHumanOrAmIAYeti that might be what the LA and school are calling it, but it doesn’t mean it legally is. It isn’t, as per the government’s EHE guidance.

I’m not in England.

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