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Scam or real HMRC? Caller asking for my NI number

57 replies

PittPony · 27/05/2025 10:08

Background: Last financial year, I made some voluntary National Insurance contributions to enhance my future State Pension. HMRC's acknowledgement email said I'd be contacted about it, but gave no date or timescale.
At about 8 am on Bank Holiday Monday, my phone rang. The caller claimed to be from HMRC and said they needed more information; they wanted my NI number and date of birth. First, I used the online Government Gateway when I paid, so all my details are already on the system. Secondly, I'm not gullible enough to give out my personal or financial information over the phone just because someone asks for it. The caller mentioned I could call them, 'HMRC', back on the same number if I felt more comfortable doing that. I phoned the number later that day, and it just went to a recorded message saying that no one was available to take my call.

AIBU to think this is probably a scam and that I should report it to the real HMRC? Or is it normal for HMRC to call people early on Bank Holidays and ask for sensitive information over the phone?

OP posts:
PittPony · 27/05/2025 10:17

As I said, I'm not that gullible. I have no intention of calling the (likely) scam number and giving out my details. I called it yesterday to see if it connected; that's all. Also, the line was an 0800 number whereas HMRC use 0300. I have reported.

OP posts:
Pemba · 27/05/2025 10:15

What was the number? Have you tried googling it?

I had the same thing yesterday from 0800 023 2076, which I was worried about, but it turned out later that it does seem to be a number used by HMRC.

HuffleMyPuffle · 27/05/2025 10:13

HMRC calling at 8am on Bank Holiday?

Ye scam

Let alone them asking for such information

Ellie1015 · 27/05/2025 10:11

Call the HMRC number you have sourced yourself to check if want. Dont use the number they gave you as likely is a scam.

Blackdow · 27/05/2025 10:10

Why would you call back the same number? If it’s a scammer, then it’s still the same scammer when you call back.

Call HMRC on their actual helpline number which you can get on the government website. Speak to them. No one else can tell you anything.

CoraPirbright · 27/05/2025 10:09

Sounds like a scam to me. Do they have some sort of online portal to report this kind of thing?

MrsSkylerWhite · 27/05/2025 10:09

Scam. I receive texts from “HMRC” all the time. I’m not a tax payer!

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