To want my parcel - woman denying accepting it but I have a photo..

Yes totally agree, it is theft at the end of the day

Tell her you are reporting it to the police. I mean she knows she didn’t order it and so has dishonestly kept it. It’s obvious it was delivered to her house as there is photo proof.

If the bank incorrectly deposits £1000 into your account, you don’t get to keep it!

??? ^

I hope your daughter is OK, but what on earth is the relevance in that story about 'Zoe?'

Once I ordered a table. Not a very expensive table. But it was massive. A little too massive, so I cancelled the order. Cue two days later a man at the door with said parcel. I said I had cancelled the order and to be away with you and your gargantuan table. Sorted. I awaited my refund! No refund came. Two days later another man and his table arrived so I ushered them away once again. I called the company who said my refund was now issued and winging its way to my account. Ka-ching! The money arrived! The next I had an email to say the sodding delivery company were delivering again the day after! So I thought, sod this, I’m going to keep this next pissing table, and I might set the fucking thing on fire at this rate! I waited for it to arrive all day. Nothing. I had an email to say it had been delivered to some called Zoe 6 streets away! Typical! This Zoe had nicked the table was about to nick! Serves me right.

But I am shocked at the response you got from the police. My daughter got hit by a car 18
months ago and I’m still waiting for them to call back…

I bloody hope so. It's utterly batshit for the police to be taking so much action for a theft of goods worth £20. Would never happen with the police in my area. Not in a million years.

Yeah this. ^ There must be ZERO crime in the OP's town. ZERO!

What a waste of police time and public money to go to all this trouble for a parcel worth £20. 🙄 And now it's going to COURT?! Even more public money wasted. WTAF?!

What a lot of stress and fuss from the OP too.

It's a loss of £20 FGS. 🙄

I can only assume they must already be on the police’s radar @BitOutOfPractice, which is probably why they investigated in the first place.

I suspect it was not be taken this far for just your £20 parcel, likely is part of a wider investigation/charges at same address/person

Really? 🙄

I once had my phone nicked at a festival. Rang it, and a girl answered. I said "What are you doing with my phone?" She said "It's not your phone" and I was so flabbergasted, I just said "Oh, OK then, sorry" and hung up and left it at that 😳

I've never been very assertive.

A glitter bomb might be the way forward OP.

Speaking of pearls of wisdom, you do know that by clicking on the "see all" at the bottom of any of the OP's posts you are able to see all her posts and not have to be bothered with all the others, so that you know what she has written on more recent updates?

Saves a lot of time, that one.

Slow to this, but wanted to share my own experience of (less) CFery. Similar to the OP I didn’t update my address in Shopify or one of those, and my Christmas present parcel went to the old address. (I had left a forwarding address and a phone number, but the new owner has never used either.) It was more expensive than I could replace so I hotfooted it round there early doors and caught her on the way to the (private) school run. Initially she started to deny having it, then she said she didn’t have time to fetch it, then she brought it out. She’d opened it but thankfully everything was in it, so I got my stuff back, but such CRery- these were quite expensive treat items for me, and she is obviously wealthy enough to have bought them as a staple.

I've only just stumbled on this thread.
OP, I hope things work out to your satisfaction.
Meantime, have a nice evening in the pub with your DP.

Cracking update OP. I totally understand that you didn’t expect the police to do anything, but I am so glad they have.

It would be a good thing if more people knew that they might get pulled up for doing something like this. Even if it were only one in a thousand that got investigated.

If this is a first offence it'll be something like a conditional discharge and/or a fine according to google. If she has form could be worse. Either way maybe it will deter her and educate her family.

If it DOES go to court, @BitOutOfPractice you need to shout "and life [imprisonment] should MEAN life" from the public gallery

Aw heck yeah take her to court and rake her over the coals the theiving baggage

I am delighted that the police picked this to follow up, BOOP. So satisfying that someone so petty and mean as to keep and LIE about a parcel from Sports Direct actually gets at least a bit of comeuppance.

I have a slightly similar thing with an insurance claim, having been hit by a very bad driver while I was stationary. He's been lying the whole time. I just can't stand someone getting away with lying. My insurance company, or someone contacted to them, tried to suggest settling. No way will I do that - is just not right that people should get away with lying. I can't stand it.

So, more power to you. It's the bloody principle. And may all her legwear chafe.

I agree with other people - I wonder if she's got a record for theft.
People keep saying it's only £20 but she knew it wasn't hers to keep.
Even if you don't go ahead, she might think twice if it ever happened again.

Thank goodness - after 350+ posts, it hadn't been suggested to seek advice!

I would still be furious that she lied to my face about the parcel. As you have said, the contents weren't particularly exciting so why would this woman make a decision to steal it and then lie about it when you turned up on her doorstep?

I probably wouldn't drop it because the police have obviously spent a fair bit of time investigating this.

Haven't got time but always happy to try and assist by passing on my pearls of wisdom.