To want my parcel - woman denying accepting it but I have a photo..

The courier won't do anything as the OP has no contract with them and in any case the courier's responsibility is only to deliver it to the address given to them by Sports Direct - which they did.

Sports Direct won't do anything as they sent it to the address confirmed by the OP. The fact the OP confirmed the wrong delivery address is not SD's problem

Def post on old house local FB page

Can you tell it is your parcel from the picture? My neighbour received a picture of my feet/door receiving MY parcels but was told one of them was his. It was very awkward.

Maybe she looked at the name but rejected the parcel after the delivery driver had taken the photo. I’ve had that before
and rejected the parcel even tho the driver has already selected delivered. I’ve no idea what happened to it after then

Surely she would have said ' oh im really sorry I didn't think about you, I rejected it'

This happened to my sister. She had £50 worth of clothes for her son's birthday "delivered" but the picture is from a house with a distinctive pattern on the fence. The only house in the street and neighbouring streets with said fence...have denied any knowledge of the parcel. Doubt the stuff inside would fit either of them. That was in Feb. Both the courier and the company are passing the buck to each other so I doubt she will see the money or the clothes.

Ok well I guess that's something. But I reckon you are just going to have to leave it or try and get a refund from retailer.

Wouldn’t she just have said she handed it back rather than deny any knowledge of it? That’s what any reasonable person would do.

My DC had loads of parcels sent to their students address and dodgy people coming around asking after them. If they were in they would refuse the parcels if not and the parcels had been posted they just always said we returned to sender and will never hand a parcel over to anyone on the doorstep. They did in fact return to sender or put in a post box with return to sender. The scammers stopped coming as soon as they realized they weren’t getting any parcels that were delivered to their address.

Can you message and ask where she is, say you need the item quickly and wondered if by any chance she was nearby so you could collect.

I'm assuming that as you went round she lives quite near you

Tell her that you are going to report it to the police as stolen and will be giving them the photograph showing it being accepted at the wrong address as proof that it was accepted there. Give her 48 hours notice to "check everywhere" and if it turns up you'll say no more about it. If it doesn't turn up, follow through and report it.

The police may not do anything, but it will be an easy crime to solve for their statistics if they have time.

If they don't, lodge a claim against her in the small claims court, then she can pay you the cost of the goods she took plus the court costs too.

Usually if you go on the sellers profile it’ll say a loose location? Other than that, maybe message and ask where are they based as you are keen for a speedy delivery or something? Then if it’s the right location it’ll be obvious it’s her, in which case I would go back round with the message thread as proof. If it is her, cheeky cow!

You can usually see the sellers location if you click on their profile.

Not sure why people are suggesting she refused the delivery. Surely she would just say that if she did, rather than deny all knowledge.

You can't no you could maybe contact them and say you can collect and go round and it's a gotcha

This happened to us once OP. The people at our old address flat out denied it. We never got the parcel back. Sorry, there's not much you can do.

She doesn't know anything about it. If she did she'd have kept it for you. If her kids took it then it's long gone and they'll probably deny it, not that you can force her to ask them.

You just have to accept you made an error by not changing the address. You could try and get a refund and just tell them it's missing?

Did you not show her the photo and ask if it was her kids accepting it? I'd have asked her to explain the delivery photo.

Look on Vinted for the items.

She could just say that though, instead of denying all knowledge of it?
Op this reminds me of a thread a couple of years ago, the op had ordered a wedding dress and it went to the wrong house. She called around and householder denied all knowledge of it. Op went online to buy it again, found it on vinted (or similar) and yes it was her neighbour selling it! Iirc she offered to buy it from neighbour (didn't use her real name) rocked up to view it and prised it out of her neighbours hands.

I would go.through the delivery company say you never received or go to sports direct and hopefully you get a refund, we had this hoha with a parcel recently and we did get a refund eventually, some folk are just cheeky feckers aren't they ?