Page 17 | To want my parcel - woman denying accepting it but I have a photo..

BitOutOfPractice · 2025-05-26T15:28:24+00:00

I ordered some stuff off sports direct (about £20 worth) and, because I haven’t ordered off there for a couple of years, stupidly got it sent to my old address which was stored on the web site. Yes I know it’s annoying and stupid so I don’t need that lecture. So once I clocked on what had happened, I went round there to collect it - couple of days later. The woman who bought the house off me completely denies having received it, despite the courier’s photo showing it being accepted at the front door. I can see two sets of children’s feet at the door on the picture. I obviously recognise the doorstep - I lived there for nearly 20 years. Please note, I did not shout or accuse, I was very polite, I said I was “puzzled” and that there must have been some sort of confusion but she was adamant she hadn’t had it. It was a shoe box sized parcel so not massive to store and not easy to lose either. Do you clever lot have any idea if there’s anything I can do? I half expected her to come to the door wearing my gym gear 😆

MignonsMorceaux · 26/05/2025 19:27

Allseeingallknowing · 26/05/2025 17:26

Op- I had almost the same experience. I scrolled down and clicked on the wrong address on the list by mistake, but it was clearly my name on the parcel.
I went to the address to retrieve my parcel. The woman didn’t know anything about it. I held my ground and said the courier could confirm he had left it at that address. The woman’s husband turned up and was argumentative and emphatic it wasn’t there and told me to get off his property.
I phoned 101, the police told me it was 99% certain I would never see it again. However a few days later I opened the door to a policewoman holding my parcel. She told the woman it was theft and she would have to go to the police station and would end up with a criminal record, at which point the woman’s husband turned burst into tears, said she hadn’t known what to do with the parcel, and called her husband to retrieve it- from the boot of his car!
Dont give up hope!

Edited

Bloody hell! The lengths people will go to go get something, anything, for free! Who knew there were so many dishonest chancers around!

Katemax82 · 26/05/2025 19:24

Coffeeishot · 26/05/2025 16:43

I would go.through the delivery company say you never received or go to sports direct and hopefully you get a refund, we had this hoha with a parcel recently and we did get a refund eventually, some folk are just cheeky feckers aren't they ?

Sports direct will do precisely jacj shit to help, their customer service sucks. Try the courier instead

JudgeBread · 26/05/2025 19:24

You could always be a bit sly and go round all sunshine and light and just say "oh I just wanted to let you know you might get a visit from the police as they're now investigating it as a theft - you know as the parcel had my name on it, it's still legally mine. They'll be checking in with everyone in this street to match the photo. Just letting you know so it's not a shock when they come around!" and grin maniacally. That's all bollocks of course but maybe you'll freak her out enough to own up and give them back.

Original poster

BitOutOfPractice · 26/05/2025 19:20

BreatheAndFocus · 26/05/2025 19:09

Go round, tell her you’ve spoken to the company concerned and they’ve confirmed the photo is genuine and that it was handed to someone at your house. Say they have told you to contact the police, but you thought you’d pop round and get them just to have another check before you make your police report.

If they deny all knowledge again, point out the children’s feet in the photo, look puzzled and say that surely such young children couldn’t have been there by themselves because that would be dreadful. Then stand there and smile politely.

Do report them if they don’t ‘find’ it - both to the company and to the police.

I’ve done all that. My quizzical face was epic.

OP posts:

Original poster

BitOutOfPractice · 26/05/2025 19:18

Thank you @OneQuickMauveBiscuit (love the name!) I have done that, it’s not the right town. I was all ready to go round and clap her in irons but sadly I can’t.

OP posts:

Coconutter24 · 26/05/2025 19:18

KarmenPQZ · 26/05/2025 16:31

Maybe she looked at the name but rejected the parcel after the delivery driver had taken the photo. I’ve had that before
and rejected the parcel even tho the driver has already selected delivered. I’ve no idea what happened to it after then

Edited

If she’d of done that she would of said that’s what happened

HappyLols · 26/05/2025 19:16

Vinted gives my location about 15 miles away from my place - so not very helpful!

BreatheAndFocus · 26/05/2025 19:09

Go round, tell her you’ve spoken to the company concerned and they’ve confirmed the photo is genuine and that it was handed to someone at your house. Say they have told you to contact the police, but you thought you’d pop round and get them just to have another check before you make your police report.

If they deny all knowledge again, point out the children’s feet in the photo, look puzzled and say that surely such young children couldn’t have been there by themselves because that would be dreadful. Then stand there and smile politely.

Do report them if they don’t ‘find’ it - both to the company and to the police.

OneQuickMauveBiscuit · 26/05/2025 19:05

My post has disappeared @BitOutOfPractice but if you click on the Vinted seller it tells you their location (town) so at least you’ll have an idea

Original poster

BitOutOfPractice · 26/05/2025 19:04

eldermillenialmum · 26/05/2025 18:55

OP it may be your fault you put the wrong address but that doesn't mean other people a steal your stuff. The only thing that perplexes me very slightly is it's not exactly a desirable item but maybe she gave them to someone?

I would go around again and say Sports Direct and the courier records show the item was delivered so the only way for you to get your money back is to report this to the police so wanted to check whether they definitely don't have it before you do that.

How rude! The gym leggings in there were delightful 😂

I have been round there. And showed her the proof. I cannot imagine the police will get involved or that I can be bothered to pursue a £20 order.

i intend to simply fume and widh Minor inconveniences on her.

OP posts:

Original poster

BitOutOfPractice · 26/05/2025 19:03

HariboFan5367 · 26/05/2025 18:46

Same. The delivery driver still uploaded the photo even though we handed it straight back after seeing the wrong name. So then the person who sent it to the wrong address was adamant we had it. Don't know what happened to it after that

Show quote history

Why didn’t she just say that then?

OP posts:

OneQuickMauveBiscuit · 26/05/2025 19:01

BitOutOfPractice · 26/05/2025 16:55

Ok so I have found the same item on vinted, brand new with tags. Is there any way of finding out where the item is located on there?

If you go to the sellers profile it tells you their town

Booboobagins · 26/05/2025 18:58

It's theft. She cannot keep any mail tgat is not addressed to her. Im sorry you'll need to escalate it if she persists in lying.

Go back to her with the couriers evidence and say are you sure you dont have it? The courier provided this evidence. If she persists, then I'd be saying something like 'Im sorry I dont want to be an arse but I have to raise it as a disputed transaction, its then out of my hands whether the police are called in by the retailer, my bank or the courier.' Hoping she sees sense.

She is a CF.

eldermillenialmum · 26/05/2025 18:56

They might have assumed you'd be issued a replacement and wouldn't bother

eldermillenialmum · 26/05/2025 18:55

OP it may be your fault you put the wrong address but that doesn't mean other people a steal your stuff. The only thing that perplexes me very slightly is it's not exactly a desirable item but maybe she gave them to someone?

I would go around again and say Sports Direct and the courier records show the item was delivered so the only way for you to get your money back is to report this to the police so wanted to check whether they definitely don't have it before you do that.

HariboFan5367 · 26/05/2025 18:46

KarmenPQZ · 26/05/2025 16:31

Maybe she looked at the name but rejected the parcel after the delivery driver had taken the photo. I’ve had that before
and rejected the parcel even tho the driver has already selected delivered. I’ve no idea what happened to it after then

Edited

Same. The delivery driver still uploaded the photo even though we handed it straight back after seeing the wrong name. So then the person who sent it to the wrong address was adamant we had it. Don't know what happened to it after that

AlertCat · 26/05/2025 18:39

I did something similar a few years ago. I had left my forwarding address and a phone number in case of things arriving, but when I went round to retrieve this parcel (it was Christmas gifts) she was reluctant to let me have it- wanted me to come back later- but she did hand it over eventually and it was opened. Thankfully all the items I’d ordered were there!

On a separate note but related to CFery entitlement, as per a thread running at the moment, the woman is very well-off (her dc attend a VERY expensive local school) and yet it’s clear that she hoped to keep my parcel even though she had my address and contact details to let me know it had been delivered there in error. I find it outrageous really. OP, there are some people who just take advantage of any situation and don’t feel any obligation to do the right thing.

notenoughhere · 26/05/2025 18:16

PurBal · 26/05/2025 18:14

Contact the seller and say they never arrived. If they’ve sold out they’ll just issue a refund? Yes you used your old address, but the person living there says they didn’t arrive either. POD: “not my house, I don’t have children etc.

Show quote history

They have photographic evidence of delivery though

VivIsBlonde · 26/05/2025 18:16

KarmenPQZ · 26/05/2025 16:35

There’s a photo of her looking at the parcel on the doorstep. She could have then handed it back. As I said in my post I’ve done this… taken the parcel, had the photo taken, looked at the parcel and passed it back to the driver.

I had this last week
Amazon driver came to my back door and I was in the garden, I took the parcel, he took the photo and left, I shouted out to him that he had given me the wrong one, it was my neighbours parcel and he was about to give my neighbours mine!
Thank goodness I noticed as I know I would never have got it back from them!!!

PurBal · 26/05/2025 18:14

BitOutOfPractice · 26/05/2025 16:36

Yes i think that’s all I can do. Unless the genius mn hive mind can come up with a better plan.

The leggings have sold out now as well!

Show quote history

Contact the seller and say they never arrived. If they’ve sold out they’ll just issue a refund? Yes you used your old address, but the person living there says they didn’t arrive either. POD: “not my house, I don’t have children etc.

MyCyanReader · 26/05/2025 18:11

Contact the non emergency police and report the theft of the parcel.

Theft is theft.

Get a crime number then to back round and let her know that you have reported it to the police because if she doesn't have it then clearly someone else must have been in her house and answered the door.

This might jog her memory and make her find it.

Anewdawnanewname · 26/05/2025 18:09

This happened to a friend of mine and she reported it to the police. I think the ooolice wanted an excuse to get into the house, as they searched it and found the parcel. Also found a lot of other stuff, which is maybe why they were so willing to help her out over a parcel.

B1indEye · 26/05/2025 18:08

DeSoleil · 26/05/2025 17:29

Contact Sports Direct and tell them what happened and as gesture of goodwill they may refund you. You will need to put your current address on your profile so they know it’s a genuine mistake.

Are you a regular Sports Direct shopper? Mike Ashley doesn't know the meaning of a gesture of goodwill 😁

MidnightMusing5 · 26/05/2025 18:07

I forgot to add there was no cctv- called her bluff

MidnightMusing5 · 26/05/2025 18:06

Do you know any of the old neighbours well? CCTV?
I had a “friend “ come round whilst I was out who took my parcel when she had come by. ( the neighbour told me) my eldest was home so saw her distinctive car pull onto my drive as I wasn’t home but like most lazy teenagers he didn’t answer the door)

so I rang her and asked how she was and I said you wouldn’t believe but someone has stolen my bloody adidas parcel, but it’s ok, as the neighbour has cctv on his window sill and said he will check it when he gets back in from work …

suffice to say she said immediately she had the parcel and had taken it for safe keeping (got delivered at 11am she came by at 1pm and I had called her at 4pm- she didn’t call me) and how she was actually en route to drop it back off (she didn’t live far from me) when she came I could see she had opened the corner of it so could see what was inside. Needless to say I went nuts at her and friend no more.