To want my parcel - woman denying accepting it but I have a photo..

Can I give you some people to use that on?

I'll use my patented double diarrhoea curse on her, if you like.

I find people that don’t understand obvious humour fascinating. Do people usually point it out to you afterward but you just do the same each time? I wonder if you feel you’re genuinely responding with relevant information? So interesting and must make friendships quite challenging, I imagine.

Fucking hell do not contact social services about children’s feet being in a delivery picture. They genuinely have enough to be doing.

Maybe report to social services that the young children were left alone in the house as the photo shows them receiving the parcel and the adults in the house deny all knowledge of any such thing therefore presumably they were not there?

This is actually perfectly possibly what happened. The kids took the parcel in and have put it somewhere the adults are unaware of. The adults can't admit that as they can't admit leaving the children unattended.

Whilst I think there’s almost zero chance of you getting it back, I’d still tell her you’re going to the police etc. Make her sweat a bit. Also I’d warn the neighbours if you’re still on friendly terms with them.

It's 20 quid. Let it go.

All this bullshit about calling the police. They don't even come out if your house has been burgled, let alone investigate the whereabouts of a small delivery you had sent to be wrong address.

Chalk it down to experience.

Similar happened to some friends of mine. It was actually the company that messed up but it went to their old address. They went round and they showed them the photo and at first they denied it....so pointed out the photo again. (This item was also personalised with their name on by the way) They shut the door, rustled about a bit then came to the door with said item and it stinking of perfume. They reckoned the wife had been wearing it at the time 😂 so bizarre. Anyway, of no help to you OP but might make you laugh

@BitOutOfPractice I did this the Christmas after we moved, only it was over £100 as it was electric toothbrushes etc from Boots. I tried to cancel my order but couldn't, I just had to hope the new tenants would refuse it and send it back. I actually wrote a letter to them and gave them my mobile number and explained what had happened and they were very good about it.

The second time it happened wasn't my fault. It was a relative who sent us something for Christmas but to the old address as that was what in their default contact details for us on that particular site. I contacted the people again via text but they had moved a few years prior and the other people must have kept it.

Just to say you can return online purchases. Done this many times.

In this case you can’t do anything. Sports direct won’t replace as you gave them the wrong address. Chargeback isn’t possible as again you gave them wrong address.

Evri won’t entertain you as they’ve done their job, sent it to the address specified and tend to only liase with the sender anyway. Not Evri’s job to assume you’ve moved on either.

You could report neighbour to police for stolen mail but I doubt they’d do much. For all they know, it could be you who accepted the parcel at the old house.

Why should Sports Direct or the courier do anything? They delivered the order to the address specified by the OP.

I would tell the woman that you’ve reported it to the police because you need a crime number so you can claim on insurance. Say that you think the police will probably follow it up because a lot of parcels used to disappear in that area when you lived there, so they take it quite seriously. Then say you also need her to sign a statement that she didn’t receive it, also for the insurance.

Because they’ve nicked it! Lowlifes! Can you negotiate offering on the vinted item, tell them you’re local and desperate to have the item immediately and could you pick it up?

But surely the person would’ve told OP this?

I’ve had this as well. My neighbour came round all guns blazing showing a very distinctive picture of my front door and slippers. The courier had handed me the parcel and photographed it. But I had handed the package back to the driver as I could see it had the wrong address. The courier appeared to have uploaded the photo anyway. The package was an iPhone apparently. Neighbour said he was reporting me to the police. I told him to go right ahead. I heard no more. I suspect the courier saw an opportunity to snaffle a new phone.

They didn't deliver it to the wrong address. They delivered it to the address OP gave them which was by mistake her old address.

It’s not the wrong address, though. They’ve delivered it where OP asked them to deliver it. OP got it wrong.

It wasn’t the wrong address

Just report it not received. They will see the geo location of the photograph pinpointed on a map and know it was delivered to the wrong address. Its not up to you to follow up or get the police involved. The company has proof they delivered it to the wrong address and will give you a refund or replacement.

But it’s not a SD issue, you can’t blame them.

I agree. It's annoying but I doubt you'll get a refund as the parcel was delivered to the address you gave. If you paid by credit card you might be able to claim through that.

This happened with a passport at an address the next street along. They sent the picture taken and I went around. Denied it. Really important passport. My husband went around with picture and said its clearly here. Chap said they opened it and threw it away! Knows.

Had to get another one sent.

This exact thing happened to me on sports direct wierdly. The way the check out is laid out makes it difficult to spot the delivery address.

I got my parcel back though as my sister bought my old house !