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To want my parcel - woman denying accepting it but I have a photo..

486 replies

BitOutOfPractice · 26/05/2025 16:28

I ordered some stuff off sports direct (about £20 worth) and, because I haven’t ordered off there for a couple of years, stupidly got it sent to my old address which was stored on the web site. Yes I know it’s annoying and stupid so I don’t need that lecture.

So once I clocked on what had happened, I went round there to collect it - couple of days later. The woman who bought the house off me completely denies having received it, despite the courier’s photo showing it being accepted at the front door. I can see two sets of children’s feet at the door on the picture. I obviously recognise the doorstep - I lived there for nearly 20 years.

Please note, I did not shout or accuse, I was very polite, I said I was “puzzled” and that there must have been some sort of confusion but she was adamant she hadn’t had it. It was a shoe box sized parcel so not massive to store and not easy to lose either.

Do you clever lot have any idea if there’s anything I can do?

I half expected her to come to the door wearing my gym gear 😆

OP posts:
BitOutOfPractice · 27/05/2025 14:36

notatinydancer · 27/05/2025 14:34

Bloody hell. Are you doing a creative writing project?

I thought this was going to be about my over dramatic histrionics last night 😂

OP posts:
notatinydancer · 27/05/2025 14:34

carpool · 26/05/2025 20:40

Maybe report to social services that the young children were left alone in the house as the photo shows them receiving the parcel and the adults in the house deny all knowledge of any such thing therefore presumably they were not there?

This is actually perfectly possibly what happened. The kids took the parcel in and have put it somewhere the adults are unaware of. The adults can't admit that as they can't admit leaving the children unattended.

Bloody hell. Are you doing a creative writing project?

LittleBitofBread · 27/05/2025 12:41

RareGoalsVerge · 26/05/2025 16:59

Tell her that you are going to report it to the police as stolen and will be giving them the photograph showing it being accepted at the wrong address as proof that it was accepted there. Give her 48 hours notice to "check everywhere" and if it turns up you'll say no more about it. If it doesn't turn up, follow through and report it.

The police may not do anything, but it will be an easy crime to solve for their statistics if they have time.

If they don't, lodge a claim against her in the small claims court, then she can pay you the cost of the goods she took plus the court costs too.

I am in a 'fuck humanity' sort of frame of mind, so I'm going to say I would do this. I'd probably add something slightly passive aggressive about hoping that she or her husband would remember what happened with it, or that the kids might remember and tell her.
I would also call the non-emergency police number; I've found them very sensible and helpful in the past, albeit not for this particular scenario. They may well have. some good advice for you.

BitOutOfPractice · 27/05/2025 12:39

So, after a glass of vino last night I filled out an online police report 😳

OP posts:
Allseeingallknowing · 27/05/2025 12:12

The thing to remember OP, is that regardless of the fact that the address is wrong, it is in your name, you paid for it. It is your property and her not returning it to you is theft in the eyes of the law.

TiswasPhantomFlanFlinger · 27/05/2025 12:06

Mix56 · 26/05/2025 17:27

You might as well buy it off Vinted !

Yes and it’s probably cheaper.

Allseeingallknowing · 27/05/2025 11:59

BitOutOfPractice · 26/05/2025 23:05

Honestly, I don’t see what going back will do. She’ll just continue to deny it. I hoped mn would have a brilliant hack but it seems that sublime acceptance is my best option.

But damn my cheap navy running leggings! Damn you to hell and back skanky parcel woman. Damn you!

Please contact the police about this theft. Hopefully they will send a local policeman/woman round. At least you will have tried!

Threestripesswoosh · 26/05/2025 23:35

notenoughhere · 26/05/2025 20:58

You are correct. Thanks for mentioning I guess.

I’m sorry, reading it back I was probably a bit sarcastic and apologies if I misread.

BitOutOfPractice · 26/05/2025 23:05

Honestly, I don’t see what going back will do. She’ll just continue to deny it. I hoped mn would have a brilliant hack but it seems that sublime acceptance is my best option.

But damn my cheap navy running leggings! Damn you to hell and back skanky parcel woman. Damn you!

OP posts:
Sunnysideup32 · 26/05/2025 22:59

I would go back around to see the woman, tell her you're contemplating reporting the missing parcel to the police within a few days, and give her your number so that she can contact you should the parcel 'miraculously be found' in her house suddenly, before you get chance to report it.
I would also tell her that you're "so glad that she made an offer on your house just before you were planning to reduce the price by £10k"

TatteredAndTorn · 26/05/2025 22:47

ABigBarofChocolate · 26/05/2025 17:07

This happened to my sister. She had £50 worth of clothes for her son's birthday "delivered" but the picture is from a house with a distinctive pattern on the fence. The only house in the street and neighbouring streets with said fence...have denied any knowledge of the parcel. Doubt the stuff inside would fit either of them. That was in Feb. Both the courier and the company are passing the buck to each other so I doubt she will see the money or the clothes.

The company cannot pass the buck to the delivery company legally. If they have delivered to the wrong address, it’s the company’s responsibility to refund your sister. The company can then take it up with the courier company if they wish. Your sister’s contract is with the company; how they choose to deliver items is nothing to do with your sister.

Obviously if your sister gave the company the wrong address (like the OP) that’s a different matter and neither the company nor the courier company would be liable.

WearyAuldWumman · 26/05/2025 22:22

Flashahah · 26/05/2025 22:18

And glitter, ✨ lots and lots and lots of glitter ✨

That's evil.

I like it.

tigger1001 · 26/05/2025 22:20

I get it's annoying. And you are likely annoyed with yourself for not realising you hadn't changed the address. Easy done though.

And yes I get being annoyed at them denying theve received it. But it's a low value parcel, police are very likely to do nothing about it for a £20 parcel.

it's just one to chalk up to experience though. As annoying as it is.

Flashahah · 26/05/2025 22:18

timechecknow · 26/05/2025 21:55

I'd send another well-padded package in my name with just a piece of paper that said "happy stealing" inside!

And glitter, ✨ lots and lots and lots of glitter ✨

WearyAuldWumman · 26/05/2025 22:18

BitOutOfPractice · 26/05/2025 21:20

Just to reassure the still relatively sane people on this thread, I have no intention of reporting to SS (though who the hell lets their kids answer the door like this? Madness!)

my only intention is indeed to just let it go though dp and I have has a great laugh in the pub tonight, inventing small, petty but annoying ways that we hope karma will visit these CFs.

We had a neighbour who sent her kids to the door when folk knocked...Particularly if it was something awkward (like the time she'd nicked my bin).

NattyTurtle59 · 26/05/2025 22:05

KarmenPQZ · 26/05/2025 16:35

There’s a photo of her looking at the parcel on the doorstep. She could have then handed it back. As I said in my post I’ve done this… taken the parcel, had the photo taken, looked at the parcel and passed it back to the driver.

Then surely she would have said that to OP. The fact that she denied seeing it speaks volumes.

Why are you making excuses for her?

timechecknow · 26/05/2025 21:55

I'd send another well-padded package in my name with just a piece of paper that said "happy stealing" inside!

timechecknow · 26/05/2025 21:53

Raspberryripple11 · 26/05/2025 17:57

It’s happened to me before. When I went to collect it they gave the card back but had not received any chocolates…
Honestly though I think you’ve just got to accept it, they obviously don’t want to give it back and there’s not really anything you can do about it.

That was nice of them to own up and give you the card though! It's the card that really matters / is what you want. If I'd eaten the chocs (which I wouldn't as the person might come round), I'd be too embarrassed to partially admit it it by admitting to the existence of the card.

GingersOwner26 · 26/05/2025 21:33

carpool · 26/05/2025 20:40

Maybe report to social services that the young children were left alone in the house as the photo shows them receiving the parcel and the adults in the house deny all knowledge of any such thing therefore presumably they were not there?

This is actually perfectly possibly what happened. The kids took the parcel in and have put it somewhere the adults are unaware of. The adults can't admit that as they can't admit leaving the children unattended.

I don't think it warrants a social services referral, but I can quite easily believe that the children did take it in and put it somewhere without the parents knowing.

BitOutOfPractice · 26/05/2025 21:20

Just to reassure the still relatively sane people on this thread, I have no intention of reporting to SS (though who the hell lets their kids answer the door like this? Madness!)

my only intention is indeed to just let it go though dp and I have has a great laugh in the pub tonight, inventing small, petty but annoying ways that we hope karma will visit these CFs.

OP posts:
Allseeingallknowing · 26/05/2025 21:17

Jc2001 · 26/05/2025 20:22

It's 20 quid. Let it go.

All this bullshit about calling the police. They don't even come out if your house has been burgled, let alone investigate the whereabouts of a small delivery you had sent to be wrong address.

Chalk it down to experience.

Not bullshit! It worked for me. They sent the local police officer round, who resolved it. It’s worth a try.

ThatWildMintSloth · 26/05/2025 21:10

carpool · 26/05/2025 20:40

Maybe report to social services that the young children were left alone in the house as the photo shows them receiving the parcel and the adults in the house deny all knowledge of any such thing therefore presumably they were not there?

This is actually perfectly possibly what happened. The kids took the parcel in and have put it somewhere the adults are unaware of. The adults can't admit that as they can't admit leaving the children unattended.

What an absolute stretch😯 Dont do this goodness me!

notenoughhere · 26/05/2025 20:58

Threestripesswoosh · 26/05/2025 20:48

I find people that don’t understand obvious humour fascinating. Do people usually point it out to you afterward but you just do the same each time? I wonder if you feel you’re genuinely responding with relevant information? So interesting and must make friendships quite challenging, I imagine.

You are correct. Thanks for mentioning I guess.

Flashahah · 26/05/2025 20:58

carpool · 26/05/2025 20:40

Maybe report to social services that the young children were left alone in the house as the photo shows them receiving the parcel and the adults in the house deny all knowledge of any such thing therefore presumably they were not there?

This is actually perfectly possibly what happened. The kids took the parcel in and have put it somewhere the adults are unaware of. The adults can't admit that as they can't admit leaving the children unattended.

🤦‍♀️

WearyAuldWumman · 26/05/2025 20:56

Flashahah · 26/05/2025 20:55

Can I give you some people to use that on?

With pleasure! 😆