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AIBU?

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Harassed by dentist?

59 replies

Anotherdayanotherusername · 20/05/2025 11:18

I've long acknowledged I have the sort of teeth that make lots of plaque/tartar. A dentist once told me it's not my fault, it's just the way some people are. I tried to manage it by regular hygienist visits and following their advice. I figured my teeth were OK as dentist never seemed concerned and my gums never bled which I know is a sign of gum disease.

Then two years ago I started seeing a different dentist at the practice and suddenly I have the worst teeth in the world! She said I had gum disease, bone loss and she was "very concerned". I was told I needed expensive root planing treatment or surgery but no point doing yet as gum disease needed to be bought under control first so needed close monitoring. Mortified, I stepped up my dental routine, bought a water flosser but it was never good enough.

I then couldn't see the dentist for 9 months but did see the hygienist a couple of times in that period who seemed happy with what I was doing.

Had an appointment with the dentist a few weeks ago which I was dreading, expecting the usual telling off. To my surprise she seemed happy with my teeth, didn't even mention gum disease and sent me on my way saying "see you in 6 months". However, I later received a call from the surgery saying the dentist needed me to come back "to check something". As I needed to take time off work, it's some distance and they couldn't do the same time as my next hygienist appointment, I refused to make an appointment unless they told me why. Dentist phoned back to say it was because she forgot to check my gum disease and although my gums looked fine she wanted to double check. I said I was happy to wait until my next check up but she said she wasn't.

Since then the surgery keep calling me to schedule the appointment and I'm either fobbing them off or not answering as it's really inconvenient!

AIBU? Is this dentist being overdramatic or scared of getting sued perhaps??

OP posts:
Olika · 20/05/2025 19:20

I would change dentist. Wouldn’t trust this one.

Anotherdayanotherusername · 20/05/2025 19:17

Lollygaggle · 20/05/2025 18:59

BPE is just a general scan of gum health. If any areas are a 3 or 4 then a full 6 point chart should be done, which is what , I imagine , the dentist has called the OP in to do. The BPE will already have been done in all likelyhood.

Presumably mine must've satisfied the BPE at my recent appointment or she would've said so at the time? She admitted my gums looked fine at the appointment but it was only when reviewing my notes she remembered there was a gum disease concern previously.

OP posts:
Catsservant · 20/05/2025 19:10

Op maybe it’s worth asking then if the hygienist is happy to do the full pocket chart and any perio treatment required without a treatment plan from your dentist. If not then you will probably need to pop back in for a pocket chart (although if it’s nhs I would be surprised if the dentist did this due to the time it takes)

Lollygaggle · 20/05/2025 19:07

JojoM1981 · 20/05/2025 19:01

I would answer the phone if they call and ask them if they think it's perfectly ok for a dentist to "forget" to check a patient's gums? That it doesn't sound very professional and it will wait until the next check up.

A dentist checks around 50 different things on a check up , including doing a BPE (basic periodontal examination) which gives a general idea of gum health.

If this gives a score of 3 or 4 then a 6 point pocket chart , which takes a seperate appointment and takes a long time , should be done. With all the writing up, investigations etc it can be easy to forget to make the patient an appointment to come back for the 6 point check . This is why records are reviewed so things are picked up that are easy to miss.

Lollygaggle · 20/05/2025 19:04

Catsservant · 20/05/2025 19:02

Yes I know but the hygienist is qualified to do a full pocket chart so why can’t it wait until then

Because unless the hygienist is happy to do independent prescribing any treatment plan or referral will have to be done by the dentist .

Catsservant · 20/05/2025 19:02

Lollygaggle · 20/05/2025 18:59

BPE is just a general scan of gum health. If any areas are a 3 or 4 then a full 6 point chart should be done, which is what , I imagine , the dentist has called the OP in to do. The BPE will already have been done in all likelyhood.

Yes I know but the hygienist is qualified to do a full pocket chart so why can’t it wait until then

JojoM1981 · 20/05/2025 19:01

I would answer the phone if they call and ask them if they think it's perfectly ok for a dentist to "forget" to check a patient's gums? That it doesn't sound very professional and it will wait until the next check up.

Lollygaggle · 20/05/2025 18:59

Catsservant · 20/05/2025 18:55

I would phone and ask can the hygienist do the basic periodontal (BPE) instead

BPE is just a general scan of gum health. If any areas are a 3 or 4 then a full 6 point chart should be done, which is what , I imagine , the dentist has called the OP in to do. The BPE will already have been done in all likelyhood.

InSpainTheRain · 20/05/2025 18:58

Just move to another dentist and don't take her calls. If she does manage to get through to you then log everything in case you need to report her for harassment. You can always make an excuse like you have moved to a dentist near your work for convenience.

Catsservant · 20/05/2025 18:55

I would phone and ask can the hygienist do the basic periodontal (BPE) instead

Purplesphere11 · 20/05/2025 18:46

Have you ever been a smoker OP?

Lollygaggle · 20/05/2025 18:44

CherryRipe1 · 20/05/2025 18:36

@Lollygaggle What treatment/s can be done for gum disease please?

Gum disease cannot be cured it can only ever be controlled and 90% of that control is in the patients hands , 10% is in the dental teams hands .

So stopping smoking/vaping , controlling diabetes ,if present , is crucial. Then effective cleaning by the patient , as most people do not clean effectively.

The dental team will remove tartar and make it easier for the patient to clean . If , after initial therapy and really effective cleaning by the patient , there is still active gum disease then there may be surgical and other treatments that may help. But the majority is getting rid of any factors that will make gum disease worse and effective cleaning. https://www.bsperio.org.uk/assets/downloads/Patient_Information_Leaflet.pdf

CherryRipe1 · 20/05/2025 18:36

@Lollygaggle What treatment/s can be done for gum disease please?

TwinklyMoose · 20/05/2025 18:34

The gum disease scoring is different than they do normally at a dentist or hygiene apt. I have gum disease, and it is only with 15 years of specialist periodontal treatment that I have kept all of my teeth at 45. I don’t have bleeding but I have bone loss and have had root planing and I see the hygienist every three months. Most of the time I would be oblivious that I had gum disease as really you only get visible symptoms when it is really bad.
I would be thankful you have a dentist who is on it but of course get a different opinion if you are worried they are harassing you. Good luck. :)

Lollygaggle · 20/05/2025 18:29

Happyinarcon · 20/05/2025 18:23

Google oil pulling

Complete waste of time , no peer reviewed research , whereas disrupting the biofilm by physically removing plaque with a brush , inter dental brush etc has plenty of evidence.https://www.nature.com/articles/sj.bdj.2018.281

Happyinarcon · 20/05/2025 18:23

Google oil pulling

Lollygaggle · 20/05/2025 18:16

Periodontal disease (gum disease) is the number one reason for a dentist to be sued in the U.K. and dentists are more likely to be sued in the U.K. than anywhere else in the world.

Most people will have some degree of gum disease. The problem is that you rarely get pain or symptoms until a lot of damage has been done .

The normal gum examination (CIPTN) only gives a rough idea of the prescence of gum disease. If there is a history of gum disease or high CIPTN score or 3 or 4 then a much more thorough 6 point gum chart should be done , which takes a lot of time.

Gum disease, not decay , is the number one reason people lose their teeth.

I find it interesting that if a doctor told you they wanted to make further checks on a treatable disease that is potentially disfiguring and can have further health consequences (increases risk of diabetes, miscarriage, heart disease etc) most people would be very keen to proceed . But a dentist , who is an oral physician ……..

Justchillinhere · 20/05/2025 18:15

I would change dentists and if they called again I'd tell them, exactly that. It does sound harassing

Catopia · 20/05/2025 18:12

I would make sure that your next appointment is made with a different dentist at the practice TBH!

PeapodMcgee · 20/05/2025 18:11

Book in with another hygienist local to you, and ask for them to complete and send you a copy of your pocket chart. Many places offer direct access hygiene now.

Anotherdayanotherusername · 20/05/2025 18:08

I'm not claiming to have perfect teeth, as I said in my op I do have a history of plaque build up, acknowledged in the past by the hygienist, which I've worked hard to bring under control by doing all the things described in a later post. I'm not denying there's some bone loss (was shown on an ray) and was possibly some mild gum disease at the backs as I was struggling to clean that area properly prior to the waterpic, although my gums have never bled. Hygienist has been happy last couple of times. I just can't understand why it's so urgent I come back in (the messages say the dentist needs me back in asap). I was seen just recently and surely she would have seen if there was any cause for concern in her routine checks. I have 3 more appointments in the diary between now and Xmas 2 with the hygienist and one with her so I feel its a waste of my time.

OP posts:
Beautifulspringsunshine · 20/05/2025 16:39

This sounds really suspicious. Your hygienist would of brought up concerns if there was any. Don't avoid speaking to them, just say firmly clearly " I will not be coming back in and will wait until my next appointment, please do not contact me about this matter again. Ask your hygienist at your next appointment if she has any concerns. If they continue to harass you. Put in a formal complaint and find a new dentist.

SleepyDormouse59 · 20/05/2025 16:29

Is it possible to change your dentist? This sounds very odd.

Anotherdayanotherusername · 20/05/2025 16:27

I brush thoroughly twice daily with an electric toothbrush front & back and over the gumline I use teepee brushes followed by a waterpic and finish off with floss. What more can I do? If my gums were that bad she would have noticed at the routine appointment just the other week, whether she forgot to check for gum disease or not!

OP posts: