New neighbours complaining about our toilet

A dump so bad it actually breaks the law ?

I imagine it’s something like this in terms of the OP’s window actually opening into the neighbour’s garden, though here it’s fairly obviously a dodgy extension. Whereas the OP says they live in a new build, so presumably planning compliant..?

I would have the drains checked. We once had an issue with a god awful smell. Turned out one of the drains was full of builders rubble and rubbish. Cleared out and no issue since. If you or your neighbours have water burbling back up into any sinks it’s definitely drain related. That said, the downstairs loo in my house is very much a no poo loo. Send the smelly boys upstairs 🤣

How do they know the window is for the loo?
Bet it’s their own drains!
I’d ignore it, & offer them some essential oil candles?

EPIC typo

And a whoopee cushion that makes disgusting fart noises!

We have the issue of being able to smell our neighbour's toilet also, and it really isn't a pleasant thing to have to live with. It is right next to our wall, and their window is permanently open.
I know people here are making fun of the whole concept, calling it out as snobbery, but if you were living with it you might feel differently. I feel sure that none of you would like to be in this situation. Not wanting to smell someone else's shit on a daily basis does not mean you are Hyacinth Bucket or have delusions of grandeur.

Can you start a WhatsApp group and add them so that the lads can give everyone fair warning when they’re about to dump their load?

Then they come back and say “we are cooking vegetarian food on the bbq” and so the madness continues.

I agree; I can't imagine how they can smell a loo that much in this situation.

Sorry but that’s full on CF almost like the Mumsnetter whose la di da neighbour was hosting a garden party for “well to do” friends and wanted Mumsnetter to not use her garden and to keep her kitchen door shut.
I would get a good couple of old skool stink bombs and release them outside as close as possible to CF’s fence. I doubt the BBQ smoke could fend off a stink bomb.

I agree with this. I bet it doesn’t smell. I mean previous neighbours didn’t have an issue 🤷‍♀️

When their friends are visiting stand in the toilet, window open and shout very loudly.

Who has used this toilet?
You know our new neighbours asked us not to use this toilet when they have visitors. We'll get more notes now.

Put head through window a la Hyacinth Bouquet and shout 'Sorry, as you were' as you shut the window.

They'll never ask you to shut the window again.

Put a note round saying you have guests at the weekend, some of whom are vegetarian and could they please not have a BBQ as you all find the smell objectionable.

let them see how bat shit crazy they are. If they never want a waft of a smell from a neighbour they need to move somewhere more remote.

It's probably not even smelly. It's the fact that they know the window is open and they know there is a toilet on the other side of the window and are grossed out by the mere idea of other people's bodily functions.

If it's bad it's possible you could be breaking the law on this one. If they can't relax in the garden because of the smell, you would be in the wrong. Although I'm not sure if that would get to court.

"For the smell to count as a statutory nuisance it must do one of the following:

unreasonably and substantially interfere with the use or enjoyment of a home or other premises"

Personally I'd get the drains checked for leaks or gaps and just fit an extractor, I'm sure it's more the thought of it than the actual smell.

I suggest you put a silhouette of a 🖕 in the window asap

It sounds like from ops posts that their seating area is near said offending smelly window.

Why can't the neighbours move their BBQ area to another part of there garden? Isn't that the logical answer I don't think anyone has suggested

If I was having a bbq I definitely wouldn’t want the smell and sound of four men’s toilet visits going direct into my garden. It does sound like a poor design and they moved in after you so had the opportunity to think it through. While of course they can’t ask you to keep toilet window shut, I do feel for them. The sound of one man pissing would be enough to put me off my burger let alone four and the smell issue too!

Tell them you dont want to smell their rank barbeque when you're taking a dump.

Ignore the letter, but buy some poo drops.

How smelly is your loo that it needs airing so often and others in the area complain.

Also who visits someone else's house to crap? Shy of having medical issues like IBS/chrones etc... its not common for family to come over to visit and then line up to consecutively christen your toilet.

Are you sure its not a noise issue, maybe they are trying to in a faux polite round about way attempting to tell you that the acoustics are amplifying so all and sundry can hear the cavernous echo of you pebble dashing the bowl. Which to be fair would put me off my sausage at a BBQ.

And you yourself said that ‘in a house with 4 men it won’t smell of roses’ as if male shit somehow is worse than female shit. 😂

Sounds like everyone in the OPs house is a bit backed up if they smell that bad.