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AIBU?

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Original poster

To think the M&S cyber attack has shown up how awful the shops are?

112 replies

CaterpillaNavilla · 15/05/2025 22:37

I have a wish list full of things I can’t buy online so have taken trips to the two M&S’s closest to me to try and buy in person instead. The selection of clothing and homeware was awful.

I’m occasionally a size 8 in M&S trousers but neither shop stocked an 8 in any trousers. Nothing seemed to have a full selection of sizes with only 5/6 of each item.

The homeware bits weren’t available or were only available on the wrong sizes (e.g. every size sheets but double in the style I wanted).

Not a single navy cardigan in either shop.

If only I needed towels - the only thing they seemed to have in abundance!

OP posts:
Ellephanting · 15/05/2025 23:03

I went to M & S in January and it was hopeless.

Ohthatsbeikkiant · 15/05/2025 23:00

I feel so sorry for them too and the Co-oP, complete nightmare

Nomdemare · 15/05/2025 22:59

Feel very sorry for M&S - my husband’s City based financial services firm was also hit by Russian led cyber attack. It’s prevalent; the great unspoken. I imagine the board will be in meltdown.

MrsClatterbuck · 15/05/2025 22:48

Was in a very large one last week and was very disappointed. Even before the cyber attack I had noticed that they appeared to not stock any sizes above an eighteen. Also what is the story with their cooked chicken. . The packaging has changed but the stock is dire. I noticed this before the attack and they only have chicken legs but no thighs or breast if there is any at all.

Thedogscollar · 15/05/2025 22:46

Do you realise the impact of a cyber attack on a shop as huge as M&S?
YABVU.

Ohthatsbeikkiant · 15/05/2025 22:44

Has it seriously not occured to you that all the stock fulfillment has been completely undermined by the cyber attack?!

doodleschnoodle · 15/05/2025 22:44

If only there was a reason for the poor stock levels. I can’t quite put my finger on it.

Ellephanting · 15/05/2025 22:43

I had some Christmas money, I went to M & S to buy a navy cardi and a black cardi. Pretty standard stuff for M & S. I also wanted a new casual jacket. I couldn’t find a single item that I could even consider. I’ve still got the money.

Ofcoursehesthefkingfarmer · 15/05/2025 22:42

😂 I don’t know whether you’re joking? Obviously the shops are affected by the cyber incident as well, this is widely reported?

MidnightPatrol · 15/05/2025 22:40

You need to go to a really massive M&S to get the good stuff.

The local ones are tailored to an audience of people over a certain age…

randomchap · 15/05/2025 22:40

The cyber attack is affecting the stock control as well as online orders.

LavenderBlue19 · 15/05/2025 22:39

I would imagine they're having stock control issues, given the cyber attack?