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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Is the buyer a CF or am I?

144 replies

OMGitsnotgood · 15/05/2025 15:45

I sold something for a couple of pounds on Vinted. I’d run out of new postage bags, I could either wait a few days to order & receive some more or reuse one I’d received something in and post it immediately. I decided on tbe latter, turned the bag inside out so the old label was inside, all info crossed out . It looked like new from tbe outside and was securely packaged. I thought to myself actually I should do that more often, better for the planet etc.
The buyer didn’t leave me feedback (thankfully), but did send me a message saying tbey didn’t appreciate being sent something in packaging that had already been used. Honestly, the packaging was like new from tbe outside.. I responded politely saying it was that or she had to wait longer for her £2.50 item, and tbat it was ironic that someone buying second hand clothes and tben complaining about 2nd hand (but new looking) packaging, I won’t enter into any further communication.
Before I re-use packaging again, I thought I’d ask on here whether it’s not the done thing and everyone expects new packaging? Receiving messages like that doesn’t bother me but my concern is whether another buyer might leave me poor feedback, which might affect future sales. Am I missing something?

OP posts:
Evaka · 15/05/2025 17:38

What a tit. You're absolutely NBU. Feel free to send them the link to these pages of validation if you're feeling petty ;)

Eldermillennialmum · 15/05/2025 17:36

I'm not sure why you turned it inside out as you basically put the outside that would have been dirty or germy that you put her item in but otherwise no issue with used packaging.

EsmeQuibbles · 15/05/2025 17:32

As long as an item turns up and is as described, it has never bothered me.

ThePoshUns · 15/05/2025 17:31

I package most of mine in Next/ M&S packages inside out. Better for the environment. Your buyer is weird.

MoistVonL · 15/05/2025 17:29

I’m not sure I’ve ever had new packaging from a second hand purchase. Your buyer was batshit.

HateThese4Leggedbeasts · 15/05/2025 17:29

What a unanimous aibu. You should send your buyer a link to this thread 😆

Fuckitydoodah · 15/05/2025 17:28

They're being a CF

Surely, the majority of people send stuff in reused packaging. I do. I've got loads of old parcel bags. I wouldn't even bother to reply to them.

ThatCyanCat · 15/05/2025 17:27

So many people think Vinted is a marketplace for professional businesses looking to give wonderful customer experience rather than an online car boot sale.

PrincessSakura · 15/05/2025 17:27

I have never purchased packing bags, I always reuse packaging from items I’ve purchased myself and I’ve never had an issue.

lalalalalady · 15/05/2025 17:27

Buyer is an idiot. Her item was a couple of pounds not an expensive designer item needing good quality packaging.

Destiny123 · 15/05/2025 17:26

Totally fine by me for clothes etc. Resented the moron that sent 2 lovely bedside lights with stone based and proper silk lampshades slung in a black sack not even secured together. Arrived smashed to smithereens, was so annoyed as thought I'd finally found the shades I absolutely loved. Vinted wouldn't even refund me unless I paid the postage to return them to her and she was rude as anything telling me wasn't remotely her fault

slapmyarseandcallmemary · 15/05/2025 17:26

Can't say it bothers me in the slightest.

Pollyanna87 · 15/05/2025 17:25

One time, I had an eBay purchase sent in the box of a National Geographic toy which appeared to be a remote-controlled, realistic looking tarantula. Massive picture of tarantula on the box. I left it on my doorstep for a few days as I didn’t dare to open it in case I’d been sent the tarantula toy by mistake 😂

Hankunamatata · 15/05/2025 17:25

Iv used plastic shopping bags to post before

MellowCritic · 15/05/2025 17:23

I've had items sent to me in carrier bags from the supermarket . As long as it's clean and secure, not sure what else you can expect for items coming to you essentially no different to a car boot sale 🤣

Mellowautumnmists · 15/05/2025 17:18

I wonder what her reviews are like!

Doncarlos · 15/05/2025 17:16

I do this all the time. As long as it is clean what’s the issue. Most of my Vinted purchases arrive in carrier bags.

SparklyGlitterballs · 15/05/2025 17:15

Blimey my DD has received things in all sorts of old packaging. She's sent stuff herself in a supermarket bag for life, all taped up. As long as it's secure, it shouldn't matter. As you say, the item is second hand so why not the packaging?

Lassango · 15/05/2025 17:11

Your buyer is a headcase. The important thing is packaging the item so to ensure there is sufficient bubble wrap/padding depending on how breakable the item is. Presentation is not important.

MyDeftDuck · 15/05/2025 17:10

If the customer is so precious about reused packaging WHY are they buying second hand clothes? FFS some people are so bloody entitled they’re a joke!

Good on you OP for recycling packaging…….the way to go IMO.

KarmaKameelion · 15/05/2025 17:09

OMGitsnotgood · 15/05/2025 16:16

Good point that it was the side that had been in the van that the content was against, but it certainly didn’t look dirty other wise I wouldn’t have used it. I didn’t want to take tbe risk of the new label being a different size but will do that another time. I always wash clothes any way before wearing, so can’t see the issue. Still if the buyer had said that her issue was with it being inside out, I’d have accepted that as a fair, although the top wouldn’t have got dirty and she could have washed it if she was germ phobic . She seemed only to be offended by it being second hand.

Even if it doesn’t look dirty it probably is so that would have been the only thing that bothered me.

I wouldn’t worry too much about labels being the wrong size. As long as yours is on top it will be fine and will scan. However you can always throw a bit of packing tape or use marker on the old label.

BerniesAuntie · 15/05/2025 17:09

Is the whole point of Vinted not to re-use stuff? She’s worried about the packet being reused when the clothes are second hand? Weird… surely it all gets washed anyway?

Whiteflowerscreed · 15/05/2025 17:08

She’s being weird. I received something in a nappy outer plastic bag turned into side out eg pampers outer wrapping. Perfectly clean

HarrietBond · 15/05/2025 17:06

I do have a stash of new plain bags for when I use the In Mail box things as I don't trust other people to stick the label over an old one the way I do myself. That's a me problem though. The rest of the time I use whatever I have to hand if it will get things there safely.

ForestFox44 · 15/05/2025 17:06

I always reuse packaging and so has everyone whose ever sent me anything including taped plastic bags!