Have I just been thrown out of GP Practice?

^^

This with bells on

You have to move, the trust and relationship has broken down. I also don't understand why you're unhappy with their suggestion seeing as you obviously think they're a poor practise!

You said you can't stop making complaints - which suggests it maybe a you issue rather than a them issue (especially as the complaints havent been followed up). Be aware there's only so many GP practises, if your complaints aren't worthy then you risk being bounced from practise to practise, being labelled difficult and getting a poor experience. Really think about whether something warrants a complaint, obviously some things absolutely do. But if it's not a serious matter, then write your complaint, don't look at it for a week, then think is it reasonable or am I just grumbling. If it's the latter, bin it and move on.

There's a thread concurrently running here where a majority of people are telling someone to make a written complaint because the receptionist said "Thank you, you're welcome" when she left the gym.

What a strange thread, do you think your complaints were warranted or are you admitting to complaining for the sake of it ?

Perhaps approach your next GP for mental health help for your urge to complain so much, if you feel that it is a compulsive behaviour.

If you have submitted several complaints, the practice may feel that trust has broken down between patient and doctor and so you’d be better served elsewhere. One or two complaints is one thing, but a series of written complaints does suggest that you have an ongoing problem with the surgery that cannot be easily resolved. They are politely suggesting that you go elsewhere - the next step may be off-listing you.

I also think to a certain extent you have to lower your expectations with NHS GP surgeries.

EG my GP has an 8am appointment booking line, it may take dozens of calls to get an appointment, even then all appointments might be gone when you do get through.

often when I go to my appointments, the GP is late.

Or I might be told they can only discuss one issue at the appointment and I need to book another appointment

That kind of thing is likely going to be at other GP practices too, because they are balancing high operational demands.

It’s not ideal but I can accept that. I think if you have higher expectations you may (in 2025) need to look at private healthcare.

Who even has the time to write numerous complaints to the same place?

If you were happy with your previous GP practice, what sort of things does this one do differently?

Are you complaints mostly relating to admin issues, staff issues or clinical issues?

Genuine comment here OP - have you got any other hobbies?

It sounds a bit like you need some other stuff to occupy your mind.

If you sent constant written complaints to me I’d be looking to terminate the relationship too.

So you have written several complaints about multiple staff members. They have offered a solution and you appear to be complaining about that also. I suggest you move

Sounds like you are a serial complainer and they are just trying to nicely get rid of you. It is the shop equivalent of we don't need your money and we don't need your custom.
I think you should go, the relationship has broken down and you are obviously very unhappy. The amount of time, effort and energy they will be putting in to dealing with your complaints just isn't equitable.
Move on and learn from the experience.

My GP practice closed and we were transferred to another practice. It has been difficult and the current wait for an appointment is 4 weeks unless it's an emergency appointment. Repeat prescription takes at least 3 days.

The staff at the new practice are under tremendous pressure dealing with an influx of hundreds of new patients and trying to get all the records onto their system. So whilst it's been difficult, you have to cut them some slack - they are not given a choice and they have to suddenly deal with hundreds of new patients, many with complex medical needs. I'm not surprised they have offered you the choice of moving if you've made multiple complaints.

You do sound unreasonable and as if nothing they do will be good enough for you. It is rare to need to make a formal written complaint once, let alone several written complaints… at the same place too! Maybe you should consider whether it is worth staying there as you clearly aren’t happy?

I made a formal complaint to my GP surgery once - but it was about a series of delays spanning about a year, as opposed to any specific member of staff or minor/petty issue. I had a timeline of events and evidenced a significant delay/detriment and they upheld my complaint. For me to get to that stage, it was a serious issue that they urgently fixed and they have been supportive ever since.

Don’t get me wrong they aren’t perfect but I have had no reason to complain again and if I did, I would consider looking at alternative surgeries. It’s not unreasonable to seek out a different GP if you’re constantly having issues.

I’ve made an official complaint to a gp once in my entire life and it was immediately dealt with to my satisfaction, no escalation necessary. Your level of complaints sounds excessive. It sounds like you’d be better off elsewhere.

My husband went through this OP. We were living in Wales at the time, and it didn't matter how nice and polite you were to the support staff, they were useless, didn't lister to what they were told, lied to us, failed to do their jobs, so he made a point of writing to the practice manager to complain, in the hope that they would do their job, and get the support staff better trained. When we moved South, we emailed to let them know, and the practice manager sent a very rude letter, stating that she was glad to hear we had moved, as she wouldn't have allowed him to continue using the surgery after his most recent complaint! You can see where the support staff got their attitude from, can't you?

Written complaints take a lit of time to reply to. I'd only ever do this for something serious that they'd not had a chance to rectify. Everything else should be stuck in a suggestions box/surgery questionnaire

If you cannot stop complaining I would ask your GP about that.😀

I'm not even sure the validity of OP's complaints is totally relevant. Once you're into multiple written complaints I'd say the relationship has broken down regardless of whether OP was in the right or not.

How is it a compulsion?

Several written complaints ! The mind boggles - what did they do that was so bad ? Dish the dirt

No necessarily. Most GP surgeries have catchment areas. There is only one GP surgery I’m able to use because of this.

Seems like you may need to get some Mental Health help?

A compulsion to complain all the time is not normal

Is this a joke? You just can't stop complaining??

I also think sometimes people don’t like “new” places or people. They want a new place to work exactly like their old place.

When I’ve been new at jobs I’ve often had minor verbal complaints about me to me. “You are so much better than that hygienist they had last time I was here” etc. “The last hygienist didn’t tell me I had bad gums!!!!”. When it was me they saw last time and I most definitely did tell them.