Have I just been thrown out of GP Practice?

If the practice is so bad you have written multiple complaints, why on earth would you not want to move?

I didn't know what the question actually was. So I voted you weren’t unreasonable (in expecting a written reply to your complaints). Some places are just badly run. Maybe this is one such place.

I'd complain about the way your complaints were handled and search for another GP by myself.
I did this when I moved house, Im in Scotland. You dont need to be transferred by them. Who knows what they may say about you that would put another practice off….!

🤣🤣🤣🤣🤣

I think you need to examine why you have this compulsion to complain, several written complaints, but not wanting to change practices….

My doctor surgery has changed in a big way since Covid. It can be pain with appointments etc but they seem to have more time for you now then before. For example i was on the talking therapies list for anxiety for 3 years after Covid was allocated a therapist straight away but things have changed so much.

@proudestmumofone1 I am afraid I have met far too many devils when dealing with the NHS. Not all who work in it are Angels, not even some of the incompetent ones.

It sounds like you’ve made a pain in the arse of yourself and they’re fed up of you.

Kindly @Madmay25 please accept the transfer to another practice with grace and make an appointment to request therapy for this utterly absurd mindset.

The notion that you ‘simply cannot stop complaining’ suggests mental health issues and you would be very fortunate to be helped by the angels that are the staff in our NHS.

Oh and if you’re NHS ain’t good enough for you, pay privately. But stop taking up their time (and therefore limiting their resources for everyone else who genuinely needs help) in an utterly selfish manner.

Hello Ian 👋

That's impossible to say. I have had to make multiple complaints about different staff members following the birth of my son (they cocked up BIG time, and it was a chain of events). I've also made complaints at my local GP surgery which were 100% justified (ie GP losing a referral letter and forgetting to do some essential paperwork). We don't know the quality of the OP's GP practice so cannot judge.

However, OP, I would say if it is that bad and not improving, it might be worth considering moving anyway, especially if they don't take on board your concerns.

If OP had detailed this type of thing, she may have got different responses, but she doesn’t want to and has just said she’s a compulsive complainer.

So……..

So this place clearly do things differently, doesn’t mean it’s wrong.

We don't know if the complaints were unfounded or not.

The NHS is in the state it is because for decades people have accepted sloppy standards.

I was with my former GP.for 8 years when we moved house. During that 8 years they:

Refused to suppprt us in relation to MH care for our 16 year old "CAMHS are useless and won't see her so find a therapist off the internet". In front of said 16 year old.

Countless incorrect prescriptions or ones that were never at the pharmacy although the practice insisted they'd been sent.

I was given prescriptions for other patients. And someone else's referral was sent to me when a copy of mine was sent.

Probably the most arrogant bunch of doctors I have ever met and the rudest receptionists.

Referrals not made.

I was told.all people in my Town could only be referred to the local hospital at the instruction of the CCG (this was not true).

The final straw was when they sent me a fit note signing me off work for two weeks.post surgery. I hadn't had surgery or requested a sick note. They muddled me with another patient.

I changed Dr's two years ago. There is no comparison. The new practice is 1000% better. They even answer the phone.

You have a compulsion to complain? FFS. Do you think the NHS have nothing better to do than to respond to unfounded complaints from you? No wonder it’s in the state it is. And no wonder your surgery want to get rid of you. God help your new surgery!

RTFT. OP has readily admitted that they have a compulsion to complain all the time about everything.

Which side? Don't they have their own secretaries/physician associates to google symptoms and prescribe paracetamol and water?

I'd say you'd be best off moving.
But when you say it's like a 'compulsion' to write complaints, do you think they were all justified?
Were you put in danger?
The next one could be better or worse. I guess try to see it in a positive way in that the ones you complained about won't be able to see you anymore.

Our practice has changed since COVID. You try to make an appointment, try the pharmacy. Pharmacy says see the GP, reception says you'll receive a text questionnaire. You fill in the questionnaire, get a text back saying collect prescription, provide a urine sample.

Get to the surgery, two people in the waiting room. Another new receptionist, they can't hang onto staff anymore. I've heard they're getting a lot of complaints now formal and on social media.

It's very depressing to work there on the front line I think.

Although it sounds like she was happy at the other place

If they’re legitimate complaints then why would you not want to go to a different practice? If they’re not legitimate then stop wasting peoples’ time with mindless attention seeking.

Also - if you have that many complaints about your current GP practice, how can a new one be worse!

As for the complaints, I don't think there is anything bad about it (as long as it's not rude of course). I think people need to know when they are not getting the right service. I've had issues with mine lately, one GP brushing over everything I say but then the next going above and beyond to help. If I kept getting treatment like the first, I would be let down and my problem would just get worse.