ARGH!
I was just browsing instagram and a makeup company called IL MAKIAGE were supposedly selling this primer for a £4.95 tester. Thought it looked good, signed up to try one. Next thing I know I’ve got email confirmation of my “£46” order and i suspect it’s a recurring payment - this is not something I agreed to or that was clear on the “try our tester” page I had been on. I have emailed customer services to ask for the order to be cancelled but received an automated message that due to how fast they ship orders cancellations aren’t possible, despite me having ordered it less than 5mins before this. I paid for this via PayPal - will they help me get my money back and any future charges they may try for the “recurring orders”that I didn’t sign up for?
I’m usually so careful about reading the small print of stuff and today I wasn’t and now I’m really annoyed with myself but also really worried I’m going to be getting charged money I really don’t have for makeup I don’t want, or going to have a nightmare getting it sorted.
Does anyone have experience of this sort of thing and can please advise?