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AIBU to go to the press after finding bird poo inside baby hat from George at Asda?

269 replies

Rendeak · 09/05/2025 17:44

WARNING - George, Asda, baby clothes unsafe and dangerous!

I’m honestly still in shock and disgusted. I ordered a two pack of baby sun hats from George at Asda, and when I opened them, I found two separate bird poos inside one hat!!! Not just on the outside – inside the fabric where my baby’s head would go. And there was poo on the outside of both hats too.

It’s not just a hygiene issue, it’s a genuine health risk. Bird droppings can carry serious bacteria and diseases like salmonella, E. coli, and even psittacosis. The idea that this was meant to go on a baby’s head is horrifying.

Even worse – other items in the same parcel are now contaminated. This wasn’t a one-off mark. This was clear evidence that birds have been inside their stock or warehouse, and if it happened to my order, it could be happening to others. If they have birds, do they also have mice and rats?!

I contacted customer service expecting a serious response, but all I received was:

  • A refund for the hats
  • A £10 voucher

Not even a refund for the pack of bras that were in the same package. VILE. I was told to return them, but thinking about touching any of the items is making me sick!

That’s it. No escalation. No real investigation update. Just a generic apology.

This isn’t about money – it’s about safety. It’s absolutely unacceptable for a baby clothing supplier to be shipping out items in this condition. It makes me worry about how many other babies could be exposed if people don’t inspect and wash everything before using it.

PLEASE – if you’re buying baby clothes from George (or anywhere) – inspect and wash thoroughly before letting your baby wear them.

I’ve attached photos so you can see for yourself.
@GeorgeAtAsda @foodgov @WhichUK @UKGovcomms – this needs to be looked into properly.

Should I contact local media to raise awareness more widely? I feel this is being swept under the rug, and I’m truly shook, disgusted, and very concerned for other parents.

AIBU to go to the press after finding bird poo inside baby hat from George at Asda?
OP posts:
SelinaPlace · 09/05/2025 18:09

ilovesooty · 09/05/2025 18:06

What a ridiculous over dramatic fuss. The OP hasn't returned. Perhaps she's expired from shock.

Now, now, you’re minimising her pain. She’s clearly expired from psittacosis while posing with the Dangerous Birdshit Baby Hat for Take A Break.

RabbitPlate · 09/05/2025 18:08

hazelowens · 09/05/2025 18:00

In the town I'm from we have or had a pigeon that would wait for someone to open the door to Greggs go in and steal a packet of crisps then sit outside opening the packet and eating them. It honestly looked like it was wanting someone from Greggs to come out and start an argument with him over the crisps. It hasn't been posted on our local Facebook page for a while so I wonder if he has passed away or left cause our town is a craphole.

Have you t seen the videos of the quokka? The shop has a sign on it that says ‘No quokkas’ and a picture of a quokka and the little thing waits for the doors to open and then trots on through before getting (kindly) evicted.

I love animals, they make life so much more uplifting and fun.

smallglassbottle · 09/05/2025 18:08

stargirl1701 · 09/05/2025 18:02

Snort. How would you cope my cloth nappies! Or…family cloth…😳😂

Wait til she hears about gut bacteria transplants 😂

Maddy70 · 09/05/2025 18:07

Calm down! Every single warehouse in the world has rats, mice, birds, insects etc
They did the right thing they refunded you. Job done. Going to the papers is ridiculous and attention seeking

Doggymummar · 09/05/2025 18:07

Lol, you win today's silly billy prize 🏆

Fangisnotacoward · 09/05/2025 18:07

Go to the press?! 😆

Do you hang your washing outside? Or dry indoors 365 days a year lest a bird shits on your washing?

May I recommend also never ever ever going to the seaside, not only will the seagulls shit on you, they'll steal your chips.

RabbitPlate · 09/05/2025 18:06

Our local supermarket sometimes has birds inside. They fly inside when the doors are open and lurk about a bit and then eventually leave. It’s fine, everyone local knows and no one gives a fuck.

I’m surprised they offered you a voucher to be honest. I’d take it and be pleased.

ilovesooty · 09/05/2025 18:06

What a ridiculous over dramatic fuss. The OP hasn't returned. Perhaps she's expired from shock.

TeenLifeMum · 09/05/2025 18:05

Who can get through life this level of angry? Fair enough to return them and get a refund but I’m amazed you got £10 voucher, yet you want more? What happens when something really bad happens - do you actually have steam come out of your ears?

Bigearringsbigsmile · 09/05/2025 18:03

All baby stuff needs to be washed before use anyway

SquashedSquid · 09/05/2025 18:03

The press?

It's not half term yet, is it?

Bamboozledbylife · 09/05/2025 18:02

Another snowflake....

Meadowfinch · 09/05/2025 18:02

Every shop that has those huge sliding doors will have had a bird flying around at some point. It happens. .No big deal.

Just ask them to replace the goods and buy you a coffee to say sorry.

SeaShellsSanctuary1 · 09/05/2025 18:02

It may be worthy of a slot in Viz, nothing else

stargirl1701 · 09/05/2025 18:02

Snort. How would you cope my cloth nappies! Or…family cloth…😳😂

itsgettingweird · 09/05/2025 18:01

CKN · 09/05/2025 17:58

This has to be a piss take - first time posting to ask about going to the papers
🤔🤔

Yeah - emailed and not happy with response.

So let’s leap to press. Let’s ignore the other options inbetween.

Alrhough I’m sure The DM has picked this up and emailed for a sad face picture already so mission accomplished!

hazelowens · 09/05/2025 18:00

smallglassbottle · 09/05/2025 17:54

Look at this seagull going into this shop to steal crisps. Do you think he washed his beak and little feet before entering? No! He wanders around covered in all manner of pathogens, sharing the streets with humankind. He doesn't use the toilet or wipe afterwards either!

In the town I'm from we have or had a pigeon that would wait for someone to open the door to Greggs go in and steal a packet of crisps then sit outside opening the packet and eating them. It honestly looked like it was wanting someone from Greggs to come out and start an argument with him over the crisps. It hasn't been posted on our local Facebook page for a while so I wonder if he has passed away or left cause our town is a craphole.

grumblebutt · 09/05/2025 18:00

It’s pretty grim and I would definitely complain however I wouldn’t go to war over it or declare it a public health issue. Shit accidents happen and it can’t be a huge surprise to you that birds get in warehouses surely? Unfortunate for you but not the end of the world.

You could ‘tweet’ them about it…

itsgettingweird · 09/05/2025 18:00

smallglassbottle · 09/05/2025 17:46

Other life forms share our planet and sometimes come into contact with us and our stuff shocker 🙄

It's the bird I feel sorry for, stuck inside some miserable warehouse.

100% this.

and we are fortunate to have such things as washing powders and running water to counteract it.

Hoppinggreen · 09/05/2025 17:59

Costacoffeeplease · 09/05/2025 17:49

What would you do if a pigeon or seagull poo landed on you or your child?

Send the child back, ask for compensation and/or boil wash it

Marmite27 · 09/05/2025 17:59

That surprises me, every time I order from Asda each individual item arrives wreathed in plastic.

LadyWiddiothethird · 09/05/2025 17:59

😂😂😂

whatsappdoc · 09/05/2025 17:59

Radishgate and now this! Such a brilliant Friday on Mumsnet!

Lavender14 · 09/05/2025 17:59

Yabu op. Have you never seen the inside of a warehouse?!

I normally wash ds clothes before he wears them anyway but in thus instance I think a refund and a credit would have been a satisfactory response in my mind.

CKN · 09/05/2025 17:58

This has to be a piss take - first time posting to ask about going to the papers
🤔🤔

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