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AIBU to go to the press after finding bird poo inside baby hat from George at Asda?

269 replies

Rendeak · 09/05/2025 17:44

WARNING - George, Asda, baby clothes unsafe and dangerous!

I’m honestly still in shock and disgusted. I ordered a two pack of baby sun hats from George at Asda, and when I opened them, I found two separate bird poos inside one hat!!! Not just on the outside – inside the fabric where my baby’s head would go. And there was poo on the outside of both hats too.

It’s not just a hygiene issue, it’s a genuine health risk. Bird droppings can carry serious bacteria and diseases like salmonella, E. coli, and even psittacosis. The idea that this was meant to go on a baby’s head is horrifying.

Even worse – other items in the same parcel are now contaminated. This wasn’t a one-off mark. This was clear evidence that birds have been inside their stock or warehouse, and if it happened to my order, it could be happening to others. If they have birds, do they also have mice and rats?!

I contacted customer service expecting a serious response, but all I received was:

  • A refund for the hats
  • A £10 voucher

Not even a refund for the pack of bras that were in the same package. VILE. I was told to return them, but thinking about touching any of the items is making me sick!

That’s it. No escalation. No real investigation update. Just a generic apology.

This isn’t about money – it’s about safety. It’s absolutely unacceptable for a baby clothing supplier to be shipping out items in this condition. It makes me worry about how many other babies could be exposed if people don’t inspect and wash everything before using it.

PLEASE – if you’re buying baby clothes from George (or anywhere) – inspect and wash thoroughly before letting your baby wear them.

I’ve attached photos so you can see for yourself.
@GeorgeAtAsda @foodgov @WhichUK @UKGovcomms – this needs to be looked into properly.

Should I contact local media to raise awareness more widely? I feel this is being swept under the rug, and I’m truly shook, disgusted, and very concerned for other parents.

AIBU to go to the press after finding bird poo inside baby hat from George at Asda?
OP posts:
Idontjetwashthefucker · 09/05/2025 18:46

Are you the Aldi perfume poster?

EmeraldShamrock000 · 09/05/2025 18:46

It is disgusting, return the item, whoever picked the stock will get an earful.
There is rodents in warehouses, pigeons, there are rodents in many supermarkets too.
Some nibble the fruit and vegetables before they're trapped.

lifeonmars100 · 09/05/2025 18:46

I was browsing children's clothers in Asda today, looking for something for my friend's little girl, was planning to get a lovely set of leggings but after reading the OP's post I am now going to don a bio hazard suit if I manage to summon up the courage to buy them

Dahlia1234 · 09/05/2025 18:45

Get. A. Grip.🙄
That is all.

itbemay1 · 09/05/2025 18:45

Compo face in-coming!

AstonUniversityPotholeDepartment · 09/05/2025 18:43

It is always recommended that you should wash new clothes before you wear them, especially baby clothes, and this is why. I use to work in a clothes warehouse in the UK, and I can't tell you how many times I've rescued exceedingly expensive garments before they were contaminated by bird excrement.

ShinyWorthKeeping · 09/05/2025 18:42

Barely related but reminded me that on DD (now 13) 3rd birthday a bird shat on her head and she shouted after it, 'hey! Why would you do that to me? I'm just a kid! Poo on my mum instead!' She was fuming. we didn't go to the papers though.

Deadraave · 09/05/2025 18:42

A warehouse will definitely have some kind of pests such as mice. Hats yeah not great but they have offered a refund and a £10 voucher. Unless there is clear poo on the bras just wash them surely?

Member869894 · 09/05/2025 18:41

This is laughably ridiculous. Shit happens

Berlinlover · 09/05/2025 18:40

I work in a supermarket, we’ve had rats, mice, birds and bats in the store.

BlotAnExpert · 09/05/2025 18:40

Costacoffeeplease · 09/05/2025 17:49

What would you do if a pigeon or seagull poo landed on you or your child?

Probably cut off the affected limb. It would be VILE

lifeonmars100 · 09/05/2025 18:39

MollyRedSkirtsChandler · 09/05/2025 18:17

Did you buy the nephew in M&S? Any idea if they still have stock?

Doubt they have any nephews or indeed nieces in stock after the computer hack stuff affecting their supply chain.

SlagPit · 09/05/2025 18:38

smallglassbottle · 09/05/2025 17:46

Other life forms share our planet and sometimes come into contact with us and our stuff shocker 🙄

It's the bird I feel sorry for, stuck inside some miserable warehouse.

This.

Sophue · 09/05/2025 18:38

For goodness sake you've been refunded.
Now no doubt you're practising your compo face.

smallglassbottle · 09/05/2025 18:37

https://www.instagram.com/reel/DJZ7v81NvoF/?igsh=dGk2dXRuYmFuNzMz

Look at this insanity! I hope this woman and her dog have good life insurance 😱

Instagram

https://www.instagram.com/reel/DJZ7v81NvoF/?igsh=dGk2dXRuYmFuNzMz

Occasionalsnaccident · 09/05/2025 18:37

YANBU, imagine how many people could get a laugh out of this story, especially with a sad face photo

Wishboneswishes · 09/05/2025 18:37

Hilarious.

Get a ruddy grip. There’s a war on and you’re warning us of the dangers of George at Asda - you got a refund - go somewhere else and buy a hat.

vodkaredbullgirl · 09/05/2025 18:36

RabbitPlate · 09/05/2025 18:34

I’ve changed my mind OP.

You should take them to the cleaners.

( I’ll show myself out)

Down the rabbit hole you go 😂

Bet not say that to the OP 😆

WhatdoesitmeanKeith · 09/05/2025 18:35

@Rendeak this thread could end up on the Daily Mail site anyway so just free content for them and awareness of this issue for you.

cocoloco23 · 09/05/2025 18:35

MollyRedSkirtsChandler · 09/05/2025 18:17

Did you buy the nephew in M&S? Any idea if they still have stock?

I did - they were doing a discount on twins. I think we’re just going to throw the shrunken one away and keep Geoffrey.

MasculineProviderEnergy · 09/05/2025 18:35

It's not ideal, but this level of anger seems extreme. Life doesn't have to be this hard OP.

Maybe drop Asda another email re. refund request for the other items in the parcel.

RabbitPlate · 09/05/2025 18:34

I’ve changed my mind OP.

You should take them to the cleaners.

( I’ll show myself out)

IButtleSir · 09/05/2025 18:32

My toddler put her hand in bird shit today. Repeatedly. Will someone give me a refund for her? She was an IVF baby, so she cost me thousands...

NeverDropYourMooncup · 09/05/2025 18:26

Fangisnotacoward · 09/05/2025 18:07

Go to the press?! 😆

Do you hang your washing outside? Or dry indoors 365 days a year lest a bird shits on your washing?

May I recommend also never ever ever going to the seaside, not only will the seagulls shit on you, they'll steal your chips.

I can picture the OP in her grey and beige box, adding half a tub of scented beads to every wash before adding more scent to the tumble dryer as the baby gazes out upon the plastic lawn and plastic plants, not a colour to be seen in the place other than the Dyson/Shark cordless and the thirty bottles of Zoflora under the sink as she dons her disposable gloves to make a ham sandwich.

WiddlinDiddlin · 09/05/2025 18:25

Don't you normally wash anything new before wearing it? Are you washing by hand? Aren't you able to use washing powder and hot water?

They've refunded the item and given you a voucher, what more do you want exactly?

They will have a pest control plan for their warehouse, but I hate to break it to you, such places are never expected to be 100% free of things like birds, rats or mice (or various other types of pest!). Very few places are (you'd be quite shocked!)

They are expected to have a management plan, keep numbers down as much as possible, take sensible precautions to stop ingress, monitor numbers, and check for damage...

Sounds like they need to review their pest management and quality control in picking/packing... but it really doesn't deserve this level of drama from you!

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