Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that there is a misunderstanding about social housing.

787 replies

Bitchesbelike · 06/05/2025 21:50

On social media, lots of people assume that people in social / council housing are getting a free house and don’t work.

i grew up in social housing: my dad worked from age 15 to 65.

my brothers have worked since they were 16 and both live in social housing.

its not “free housing”: it’s rented, affordable accommodation.

OP posts:
Thread gallery
13
JenniferBooth · 12/05/2025 15:27

Dreammhaus · 12/05/2025 15:23

Keep bringing up grenfell is sick to be honest. The cladding was used on many properties- dwellings as well as businesses; both private and public sector. It was a tragedy and of course the people responsible should be punished but honestly what does it have to do with anything? In general there are far more stringent safety protocols and checks for works carried out on behalf of a LA than someone who finds a builder online.

Its sick that Grenfell happened at all!!!!!!!! Yet mentioning it on a thread about social housing where people are saying SH tenants should be grateful for what they get is the sick thing. OMFG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

CoffeecakeSuncream · 12/05/2025 15:25

JenniferBooth · 12/05/2025 14:46

My HA and my friends HA wont do it They expect the tenant to be home.

That's a difficult one, as I'd imagine them not turning up when they're supposed to, which will be frustrating to say the least. I wouldn't even be surprised if you get a "Oh we knocked and the tenant didn't answer. It is extremely stressful when you have no choice, but to live there (as we had to back in the day). I remember microwaving my dinner in the bedroom because the kitchen was unusable for months. I do think they take the piss a bit when you're not there to watch them, which drags the job out, meaning an uncomfortable living condition/lots of dust and disruption for longer than necessary. We had no choice at the time, so the key option did work for us, and it was what the housing office preferred. We didn't have a payment to withhold as it was free, so taking the key back when things weren't getting done worked, fhs housing officer was verg reluctant to give it back. The fact the company had a completion date hurried it up funnily enough, and that we started giving them days we would be able to take off work, and if they didn't turn up etc etc.
We were very lucky to get out. We cannot afford our kitchen changed at the moment, but had a different renovation carried out, but at least we had the option to withhold their payment until the job was complete. It definately gave them a kick up the arse to get the snagging finished.

Digdongdoo · 12/05/2025 15:25

vodkaredbullgirl · 12/05/2025 15:15

Because they don't do one at a time, they do 4 or 5 at a time.

Yes. Like they always do. It's not unique to sh

Dreammhaus · 12/05/2025 15:23

JenniferBooth · 12/05/2025 15:12

No we cant choose. What boollcks Do you really think if the Grenfell residents had a choice they would have gone along with all those "works" If tenants can choose why were their complaints ignored.

We are not allowed to choose who we want for major works Its in the tenancy agreement If i could fucking choose then why was i threatened over my front door and forced to have a more inferior one fitted.

Edited

Keep bringing up grenfell is sick to be honest. The cladding was used on many properties- dwellings as well as businesses; both private and public sector. It was a tragedy and of course the people responsible should be punished but honestly what does it have to do with anything? In general there are far more stringent safety protocols and checks for works carried out on behalf of a LA than someone who finds a builder online.

ButteredRadishes1 · 12/05/2025 15:22

YouWillFindMeInTheGarden · 06/05/2025 21:56

Yes people need telling

it’s not free or subsidised
its not even that cheap
you don’t need to move out at any point
most tenancies turn into lifetime tenancies
we can rattle around in our 3 bed houses long after the kids have left home

Errr what makes you think it's not cheap or free? It's much cheaper because it's set by the council

vodkaredbullgirl · 12/05/2025 15:15

Digdongdoo · 12/05/2025 14:15

Why does anyone need to take two weeks off work for a kitchen fitter? Nobody, homeowner or otherwise does that. You want the choices that come with home ownership, you'll have to pay for it yourself. Can't have it all ways.

Because they don't do one at a time, they do 4 or 5 at a time.

JenniferBooth · 12/05/2025 15:12

Digdongdoo · 12/05/2025 15:10

You could choose as well. But you'd have to pay for it.

No we cant choose. What boollcks Do you really think if the Grenfell residents had a choice they would have gone along with all those "works" If tenants can choose why were their complaints ignored.

We are not allowed to choose who we want for major works Its in the tenancy agreement If i could fucking choose then why was i threatened over my front door and forced to have a more inferior one fitted.

Digdongdoo · 12/05/2025 15:10

JenniferBooth · 12/05/2025 15:08

Oh so you dont get to choose which company or contractor fits your bathroom or kitchen then. Did the Government make this law that home owners cant choose which contractors or company they use or is it a prerequisite from the buiding society or bank when you take out the mortgage.

You could choose as well. But you'd have to pay for it.

JenniferBooth · 12/05/2025 15:09

One minute SH tenants have it more cushty than home owners but now all of a sudden its the same Make your minds up

JenniferBooth · 12/05/2025 15:08

Digdongdoo · 12/05/2025 15:01

Are you under the impression that homeowners have their own personal tradespeople? Perhaps you've never lived anywhere other than social housing, because so much of what you complain about is just normal life.

Oh so you dont get to choose which company or contractor fits your bathroom or kitchen then. Did the Government make this law that home owners cant choose which contractors or company they use or is it a prerequisite from the buiding society or bank when you take out the mortgage.

Digdongdoo · 12/05/2025 15:01

JenniferBooth · 12/05/2025 14:44

oh so you and all your neighbours have all had this done at the same time too. Cool

Are you under the impression that homeowners have their own personal tradespeople? Perhaps you've never lived anywhere other than social housing, because so much of what you complain about is just normal life.

JenniferBooth · 12/05/2025 14:46

CoffeecakeSuncream · 12/05/2025 14:43

Oh, I wonder if it has changed, or maybe dependent on council? This was the process for us, but you're going back over a decade mind. The housing officer was actually annoyed with us when we demanded the spare key back. They weren't doing the snagging, and things had become unproductive at this point. Funnily enough, the job got completed after that. The system worked out in the earlier days, or we would have asked for it back sooner.

Edited

My HA and my friends HA wont do it They expect the tenant to be home.

JenniferBooth · 12/05/2025 14:44

Digdongdoo · 12/05/2025 14:41

That's how it tends to work. Even if you're the one paying them, they don't just sit around waiting for grout to dry. They're in and out. It's not remotely unique to social housing.

oh so you and all your neighbours have all had this done at the same time too. Cool

CoffeecakeSuncream · 12/05/2025 14:43

JenniferBooth · 12/05/2025 14:39

When they do the flats they dont just do one at a time. They dart in and out of different flats all day

Oh, I wonder if it has changed, or maybe dependent on council? This was the process for us, but you're going back over a decade mind. The housing officer was actually annoyed with us when we demanded the spare key back. They weren't doing the snagging, and things had become unproductive at this point. Funnily enough, the job got completed after that. The system worked out in the earlier days, or we would have asked for it back sooner.

Digdongdoo · 12/05/2025 14:41

JenniferBooth · 12/05/2025 14:39

When they do the flats they dont just do one at a time. They dart in and out of different flats all day

That's how it tends to work. Even if you're the one paying them, they don't just sit around waiting for grout to dry. They're in and out. It's not remotely unique to social housing.

JenniferBooth · 12/05/2025 14:39

CoffeecakeSuncream · 12/05/2025 14:37

It was provided by the housing office at the time, they hounded us to let them do it this way, we gave them the spare. I'm only talking about my experience a few years back. Maybe things have changed? We took the key back at the end. This was the system at the time.

Edited

When they do the flats they dont just do one at a time. They dart in and out of different flats all day

CoffeecakeSuncream · 12/05/2025 14:37

JenniferBooth · 12/05/2025 14:36

So they have a key for every single flat on a huge estate which will then be carried by all the different contractors plumber electrician etc as they dart in and out of different flats doing the work. Can see them all standing in Timpsons getting copies of loads of keys for a large estate so that the plumber is carrying loads of keys for different flats the electrician is carrying loads of keys for different flats and im absofuckinglutely sure no key would get lost in this ridiculousness

My HA does not have a key to our front door Which i was assured of when the door was changed.

It was provided by the housing office at the time, they hounded us to let them do it this way, we gave them the spare. I'm only talking about my experience a few years back. Maybe things have changed? We took the key back at the end. This was the system at the time.

JenniferBooth · 12/05/2025 14:36

CoffeecakeSuncream · 12/05/2025 14:28

They have a key as well, you don't need to be home. When I lived in social housing years ago, they renovated while we were at work. Anything important was locked away. It was nice not to have to sit in a dusty building site as well. It was all free, our kitchen looked miles better. When we earned more (very fortunate), we moved out and bought. I hope who ever got it after us took care of it.
The couple I know need to stop complaining about pedantic things like the tiles, and buy somewhere. They have openly admitted they have the means to do so, which a lot of people don't. Somebody in need could move in, and absolutely love that flat.

Edited

So they have a key for every single flat on a huge estate which will then be carried by all the different contractors plumber electrician etc as they dart in and out of different flats doing the work. Can see them all standing in Timpsons getting copies of loads of keys for a large estate so that the plumber is carrying loads of keys for different flats the electrician is carrying loads of keys for different flats and im absofuckinglutely sure no key would get lost in this ridiculousness

My HA does not have a key to our front door Which i was assured of when the door was changed.

JenniferBooth · 12/05/2025 14:29

Dreammhaus · 12/05/2025 14:15

Yes the joy of being able to choose a kitchen installation date when you're paying probably around £10kish.

Versus the joy for tenants of having to have Rydon in their home when they were partly responsible for Grenfell!

CoffeecakeSuncream · 12/05/2025 14:28

Digdongdoo · 12/05/2025 14:15

Why does anyone need to take two weeks off work for a kitchen fitter? Nobody, homeowner or otherwise does that. You want the choices that come with home ownership, you'll have to pay for it yourself. Can't have it all ways.

They have a key as well, you don't need to be home. When I lived in social housing years ago, they renovated while we were at work. Anything important was locked away. It was nice not to have to sit in a dusty building site as well. It was all free, our kitchen looked miles better. When we earned more (very fortunate), we moved out and bought. I hope who ever got it after us took care of it.
The couple I know need to stop complaining about pedantic things like the tiles, and buy somewhere. They have openly admitted they have the means to do so, which a lot of people don't. Somebody in need could move in, and absolutely love that flat.

Digdongdoo · 12/05/2025 14:15

JenniferBooth · 12/05/2025 13:58

The reason SH tenants complain (see my post) apart from what ive posted above is because tenants dont get to choose when these things are done. Friend of mine has had a letter about new kitchens two months ago Havent heard any more so dont know the dates. His neighbour who works in the NHS cant just take two weeks off work so has refused it. Tenants dont get a choice over dates Home owners can choose the dates that suit them to have this done. Would you be happy if your childs TA or child minder took two weeks off You would moan like fuck. And these things often overrun and take longer than they say And would you be happy with this kind of appointment.

https://www.mumsnet.com/talk/am_i_being_unreasonable/4922126-to-think-a-three-day-call-is-not-an-appointment

Why does anyone need to take two weeks off work for a kitchen fitter? Nobody, homeowner or otherwise does that. You want the choices that come with home ownership, you'll have to pay for it yourself. Can't have it all ways.

Dreammhaus · 12/05/2025 14:15

JenniferBooth · 12/05/2025 13:58

The reason SH tenants complain (see my post) apart from what ive posted above is because tenants dont get to choose when these things are done. Friend of mine has had a letter about new kitchens two months ago Havent heard any more so dont know the dates. His neighbour who works in the NHS cant just take two weeks off work so has refused it. Tenants dont get a choice over dates Home owners can choose the dates that suit them to have this done. Would you be happy if your childs TA or child minder took two weeks off You would moan like fuck. And these things often overrun and take longer than they say And would you be happy with this kind of appointment.

https://www.mumsnet.com/talk/am_i_being_unreasonable/4922126-to-think-a-three-day-call-is-not-an-appointment

Yes the joy of being able to choose a kitchen installation date when you're paying probably around £10kish.

CoffeecakeSuncream · 12/05/2025 14:14

Youagain2025 · 12/05/2025 12:31

How are they saving for a mortgage? Their money is going on rent ? Also if they are getting help with their rent via uc . Then once they have a mortgage how are they going to pay it? As the UC will no longer help them.

The second part i do get you its like a rock and a hard place. I think its seen that all the time a private renter is able to private rent their not priority because they have housing.

I think its mainly familys in temporary accommodation/homless /care leavers /Dv/medical that have priority.

Also just thinking that people spend years in temporary accommodation/hostels etc. Theses places are often awful. Shared kitchen bathroom with several others. Often dirty. Its very common to have damp , rats , nice, cockroaches bed bugs even self contained places are simlar condition.

I can't see how it would work for private renters to go into social housing for the security. And skip the shitty bits.

I personally think there should still be life time tenancy but I think there should be a change. Something like the life time tenancy is with the social landlord not the actual building. Meaning once you don't need that size property you get moved into something smaller.

What if you're say 2 people in an appropriately sized flat though? I know a couple who earn well over £60,000, close to 70k now. They no longer need to live there, yet have said they don't want to give up their extravagant lifestyle. The cheap rent, free repairs mean they can go out for nice meals, buy expensive clothes. They just got their kitchen renovated for free, and complained about it, not up to their standards etc.
When I asked if they wouldn't just buy somewhere, as they have the means to save, the answer was that they didn't want to give up the lifestyle. Meanwhile dh, and I worked hard, bought a house, moved out of social housing. Our kitchen is falling to bits, we do all of our own repairs where possible. Shouldn't their flat go to somebody who actually needs it? How is this right?

JenniferBooth · 12/05/2025 13:58

CoffeecakeSuncream · 12/05/2025 11:38

I believe social housing provides a cheaper alternative for those that 'need' it. You can still work, and be unable to afford private rent, or to buy. I don't however agree with those that abuse the system by earning more than enough to buy, yet choose to stay to fund an extravagant lifestyle. Dh, and I work hard to afford our house, we moved out of a council flat, and were lucky to be in the position eventually to buy. I have a sibling however that stays in council accommodation, when they can more than afford to buy. Sibling can afford luxury meals, clothes, eg £160 coats, etc, and has a great deal of expendable cash due to cheaper rent, free repairs, and renovations. My sibling had to audacity to complain about the new kitchen thay eS installed for free recently. Ours is old and falling to bits. I have asked sibling if they would consider buying, as obviously there is a fair bit of complaining about the repairs and renovations. The response was that sibling didn't think they could survive without the lifestyle they lead, and likes working 4 days. There is over £60,000 going in the household of two.
This I don't agree with, when there are people seriously in need of that accommodation.

Edited

The reason SH tenants complain (see my post) apart from what ive posted above is because tenants dont get to choose when these things are done. Friend of mine has had a letter about new kitchens two months ago Havent heard any more so dont know the dates. His neighbour who works in the NHS cant just take two weeks off work so has refused it. Tenants dont get a choice over dates Home owners can choose the dates that suit them to have this done. Would you be happy if your childs TA or child minder took two weeks off You would moan like fuck. And these things often overrun and take longer than they say And would you be happy with this kind of appointment.

https://www.mumsnet.com/talk/am_i_being_unreasonable/4922126-to-think-a-three-day-call-is-not-an-appointment

to think a three day call is not an appointment. | Mumsnet

Friend of mine who rents from a HA has had a letter from a fire safety company saying they want to inspect the front doors of the flats to make sure t...

https://www.mumsnet.com/talk/am_i_being_unreasonable/4922126-to-think-a-three-day-call-is-not-an-appointment

JenniferBooth · 12/05/2025 13:48

FedupofArsenalgame · 12/05/2025 11:09

Doesn't all this " move people out if they become better off" just lead to ghettos though? I can remember my grandmother saying that in her day to get a council house you had to prove you could pay the rent and was expected to keep it decent.

Now I can understand needing help to pay rent ( which applies whether social or private renting) but can't understand why it's acceptable to turn places into complete shitholes. Although tbh the tradesmen who work for the council seem to be find of doing a shitty job also. Friend of mine had a beautiful council home. The council decided they would do " improvements". Rewired and put plastic trunking half way up the walls, fitted central heating leaving pipes exposed everywhere and radiators placed lower so wallpaper finished above it. She refused the kitchen " refurb" as they wanted to replace her solid wood cabinets with everything built in with some cheap chipboard crap and not build in the appliances.

Now that doesn't help people take pride in their home.

Edited

I have been speaking out about dodgy SH contractors both pre and post Grenfell both on here and in RL for years. I posted a thread on here about having the front door of my flat replaced with a new one and my concerns about it. Got told i was being AIBU
They took away my old door which self closed with no gaps and replaced it with a door which does not self close with a gap at the bottom. So they have taken away a front door which met fire safety rules and replaced it with one that doesnt AND threatened me using my tenancy agreement to have this done to boot! This willl be being replicated all over the country and tenants are powerless to do anything about it. You just get "remember your tenancy agreement" every time you voice concerns and then get proved right like i have been.