I’m in a 2 bedroom small FLAT in Hertfordshire. Only me and my one child live here. I was previously paying £22 a month, and since living here for 5 years I have averaged around the £20 mark a month. Well Thames water have sent me a bill stating that I have to pay £114 a month, and when I challenged them they have said it is correct for my usage. My mum is in the same area in a 4 bed house and pays £50/£60 a month, so it definitely isn’t right so I’m just overwhelmed and stuck.
breakdown
- 2 bed flat
- 1 toilet
- shallow bath total of around 11 a week
- no dishwasher
- washing machine runs about once a day or every other day
- no garden so have no hose
- quite frugal so don’t fill bath up full ever or run taps when brushing teeth. Tap runs slow when washing up - no more than 5 minutes a day.
I'm just stuck because Thames water says it’s correct but a £92 increase a month (£1104 a year) is impossible for me to afford as I’m disabled and my child is also disabled and money is tight. I definitely don’t think it is correct, nothing has changed since last year but Thames water won’t help me and I’m so stressed!