to have complained about the disabled worker in Tesco?

Which job are you allowed to do that in?

There are a lot of disabled people who ca provide good kind friendly customer service. Those people belong in a customer facing position at the front of the store.

If a persons disability prohibits them from doing this then there are other jobs within the store which may be more suited to them if this is the stores hiring policy.

A store needs customers and customers would prefer to be treated kindly and with some degree of professionalism no matter who is assisting them in order for them to want to return to the store!

It is not awful at all. Clearly quite a number of people think OP should overlook the rudeness because the shop worker has a disability that must make their life difficult. It’s a relevant factor to consider, whichever decision was made.

Are you seriously saying that a disabled person does not have to treat customers well because of their disability?

You’ve got to be kidding me.

If his disability is an impediment to him being able to provide CUSTOMER SERVICE (ie his job description) then he needs to find a more suitable job. Possibly the store could move him to a less customer facing position should this be their policy but this is utter new age lunacy to just accept that everyone else must just suck up their bad feelings in dealing with him because of his own short comings.

I agree.

So do I. When autistic people are forced off PIP and into jobs, is the OP going to complain that they don’t make eye contact?

If you report him he’s going to struggle more.

OP, I completely understand why you mentioned his disability, and think it was perfectly reasonable. Some people are just being disingenuous.

How do you know he hasn't got other issues?

There is a chap in Morrisons nr me, he is disabled and also has Tourette's, he could easily be seen as rude and inappropriate at times.

Even if he has none of these, its hard enough for a disabled person to get any job, you and perhaps others complaining, could mean he is sacked.

I wouldn't dream of complaining about a disabled person, their lives can be utter shit without the able bodied having a go at them as well.

I can't agree, I used to work in retail myself and cut retail workers a lot of slack as a result, but I would still report bad service. And if I've felt moved to complain you know it's bad.

If he's unloading his frustration onto customers, he's in the wrong job.

The OP has mentioned his disability because we live in a world where sensitivity and being offended takes precedence over treating people with fairness and kindness. You just never knows nowadays when you are overstepping the mark and need to cut someone some slack for whatever reason. There is also potentially a notion that being disabled absolves you from behaving in a respectful manner, can you imagine the headlines… Tesco fires disabled employee for bad customer service. Probably something most corporates would avoid.

The OP is right to question and gather opinion because you just never know anymore!

There's a lady on the tills at local tesco that comments on everything you buying...I just avoid her till. Could you do similar

Unless they pushed me or called me an offensive name or something very serious, I just don’t think I could bring myself to complain about a retail or hospitality worker, rightly or wrongly. It’s a stressful job, they deal with the general public all day (who can be pretty awful), often on low pay, no job security, zero hours contracts etc. I just couldn’t do it.

Maybe he should give up and go on benefits and then you can post about him again. Also you sound weirdly fixated with him. People are dickheads, report him or don’t.

Interesting to see a few of these type of threads recently. There was one about a childcare worker too. Another about a co worker with MH issues taking too long to do tasks etc.

People need to develop more patience and empathy because it seems everyone wants those with disabilities in work but then complain when it’s at their workplace …..

It sounds like this man has an intellectual disability- my relative with an ID speaks loudly and without intonation. If they raised their voice it probably would sound like shouting. The sighing and apparent impatience would also be flags - as well as his visible physical disability.

You have seen him struggling.
You see that Tesco accommodate him with a stool.
I agree with @Hwi yabvu.
And I don't think you'd ask if you didn't feel some guilt.

Being disabled has nothing to do with you being rude or not. OP is somehow connecting the two - at least thought it was worth mentioning his disability in this thread. That Is awful. Why is his disability relevant at all? Lots of rude people have jobs.

I voted you YABU because there was no need to label a rude person as also being disabled. If he was rude, he was rude. Just like able-bodied rude people. No need to mention disability.

What is with Mumsnet and people having personal vendettas with shop workers? It's nuts

It's never unreasonable to complain about consistantly rude staff. I'd've done the same.