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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Overpaid for holiday

109 replies

doreman · 21/04/2025 21:50

I booked a group holiday and the price unexpectedly doubled in the last two minutes between the final check and the payment going through. It might have been because everyone was clicking on the link and the algorithm sent the demand pricing higher - I don’t know. I didn’t realise this at time of paying and only noticed when it came to totting up how much each family owed. The booking platform and the vendor have both said I saw the price before I paid and they will not reduce it or partially refund. This is technically true but I would never have purchased it if I’d noticed. Others on the trip don’t want to pay double what we’d agreed, but I also can’t afford to pay double my own family’s share and the rest of theirs. What’s the fairest way of paying me back or do I have to suck up this very expensive mistake?

OP posts:
PlanetOtter · 21/04/2025 22:08

No, it’s your fault (unfortunately). You should have checked when you paid, and you certainly should have checked your CC statement.

Delatron · 21/04/2025 22:05

It’s frustrating but this is something you should have seen/checked when you were booking. If you paid for everyone and you paid double surely you would have noticed a huge amount of money going out?

I would own up to the mistake and hope they’d take pity on me - it’s hard being the organiser. If I were your friend I’d pay up. But you will also have to accept it if they don’t - you had agreed a price and then you didn’t notice it had changed.

doreman · 21/04/2025 22:04

I had a work trip and one DC birthday in the month it was booked so didn’t really raise an eyebrow at the huge credit card bill. It comes out by DD and I never go through it line by line.

OP posts:
doreman · 21/04/2025 22:02

The reason we enquired about a partial refund was because the rate we paid for the accommodation was so wildly off compared to the normal rate I was sure initially that it had been a mistake because it was precisely double. We did mock bookings for other times and it was exactly half what we’d paid.

OP posts:
Extendorsave · 21/04/2025 22:02

How much money are you talking? What an awful situation! I think people should pay their share of the accomodation, they went on the trip and that's what it cost. They can't expect you to cover your extra share and theirs too, not if they are true friends.

Tacocatgoatcheesepizza · 21/04/2025 22:00

I think that’s on you unfortunately.

You are going to get nowhere with the vendor as you’ve been on the holiday, and although I can understand not noticing it right at the last minute before buying, how did you not notice that a much larger sum of money had come out of your bank before you went, which would have given you time to sort something out.

TheCurious0range · 21/04/2025 21:56

You can't get a refund after you've been off there was no issue with the actual trip/accommodation!!

doreman · 21/04/2025 21:55

Sorry, I should have made it clearer. We have now been on the trip and are working out who owes what. I booked the accommodation, another family did activities, another sorted food.

OP posts:
Pieandchips999 · 21/04/2025 21:53

Is it not cheaper to cancel? There should be something in the cooling off period that says about whether there is any free cancellation period. Other than this I'm I can see both sides.