AIBU to think I shouldn't have to give an email address to get a receipt?

I don’t think it’s true about them going paperless, I was at our local New Look 5 days ago and got a paper receipt. I just said: I prefer a paper one.
At some places e.g Superdrug I use a loyalty card and that how I get a receipt, I’m ok with this. Standing in front of the till and every time telling them my email - I refuse.
I know that I can have a separate email just for shops but I don’t want to. I prefer paper receipts.

New look are known for this shit.

If they refuse to provide a receipt then ask them for a refund there and then. They will magically 'find' the printer under the desk.

There’s no legal requirement to provide you with a receipt.

YANBU whatsoever - the whole ‘gone paperless’ thing is absolute rubbish, if you want/need a physical receipt they can easily print one! I found it entertaining the other day when the cashier at New Look accidentally printed a physical receipt whilst typing in my email for the ever so essential digital receipt. A few seconds beforehand she had told me they don’t do physical receipts anymore.. absolute bollocks!

What gets me is that anyone thinks this is better for the environment. Paper is used once. Do people not understand that cloud storage can be worse?

Regardless of whether they say they’ve gone paperless, they can still give you a paper receipt. Otherwise they would be excluding customers who don’t have email addresses at all. They have to provide you with a receipt, and they can’t make you provide personal data to get one.

I purchased a 7.99 tshirt in new look when they asked for my email address, id tapped my card before the request. I said no paper receipt please, told we don't give them anymore. What a palaver to get my money back, I refused to give them my address for the purchase and refund 🙄 fook that

I always say no.

Legally they cannot force you. GDPR rules state that you have to consent for someone to have your data (your email address is obviously data) so by asking for a paper receipt you aren’t giving consent for them to have your data

I just say no - and they've always given me a paper receipt. That said, the last time I did notice they've changed their patter to "we've gone paperless recently so what's your email address, so we can email you a receipt?". I still said no. (She begrudgingly gave me one...)

I just say "no thanks, I will have a paper one please"
Its never been a problem

I was also told I couldn’t have a paper receipt in river island as they’d gone paperless. I was out shopping with DM and she was buying something too, in the queue behind me. They gave her a paper receipt as she requested!

Me too, there are regular threads with the same issu

Same here. Always works for me. If the answer is no, then there’d be no sale.

I accidentally voted YABU but totally meant the opposite - I also hate this. Especially when I then get spammed afterward. Also, my email address is my name and I have a complicated foreign name and it leads to an awkward and annoying encounter where I have to repeat myself over and over when spelling it because it had a few repeated letters in it and people get really
confused.

I suppose the thing to do
would be to set up an email address
specifically for this purpose…

I think I would have handed the purchase back and said "please cancel the sale"... Then taken my DD to somewhere else that was less rigid...

I knew this was going to be new look

I hate that too

Don't forget new look pulled out of Ireland with no notice and during their final closing down sale they refused to accept their own vouchers leaving myself and thousands of others 100s of euros out of pocket. New look can fuck the fuck off

You shouldn't have to but you could set up a new email account [email protected] . . .

They can, they’re targeted to get email addresses so they don’t want to agree to a paper one and lie to say there’s no other option. It’s actually illegal the way they’re doing it. GDPR requires that when collecting data from any customer they must make available the Privacy Policy and provide the data subject (you) with option to consent or not consent to say they use that data for marketing purposes. They don’t do that. New Look wants your email addresses because they use it to sign you up to their newsletter to push future sales and they sell your details for additional revenue.

I just say 'no thank you', and if necessary, 'no thank you, a paper one please' and nobody has ever batted an eyelid. It's enough of a non sequitur answer to the 'can I please take your email address?' question to slightly throw them and nobody has ever questioned it or pushed it.

Set up an email specifically for receipts… then you have them handily stored in one place.

The staff won’t like it because people will get shirty with them. If you ask for a paper one they’ll probably cave - although worth noting that it is not a legal requirement (unless VAT business selling to VAT business), but I imagine the staff would really really hate being told to take that line.